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Men's USA

How would you rate Men's USA?
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Maryland
1 review
3 helpful votes
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Junk
November 21, 2020

Why would you say you don't take returns if you didn't know you where selling junk! I bought a pair of shoes that looked really nice in pictures but when I received them they looked like dollar store junk! I've purchased a lot of items online but never have I received anything this cheap DON'T buy junk from this company and never buy from someone who won't take returns!

Date of experience: November 21, 2020
Oregon
1 review
0 helpful votes
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After being invited to my Friend's anniversary party, I was thinking where to visit for the appropriate dress for the party. I was scanning a list of order card and found mens usa. Just hopped into their store previous week. I made a purchase from MensUSA the store had an elegant lighting right up in the front door. This time that same place was marked by the best clothes for this season. I tried some of them on and immediately found they were fabulous and comfy. It was a golden favorable among my colleague. Mens usa redefined my persona impressive with their dress. The party was a grand success and my dress was really awesome. Thanks MensUSA.

Date of experience: August 27, 2013
Virginia
1 review
1 helpful vote
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Big Ripoff
December 22, 2018

I purchased a hat for $65 and paid $10 shipping. The hat I received in no way resembled the hat shown and described on their website. When I inquired about returning it, they said it would cost $15 to send it back and they would also charge me an additional $25 for the initial shipping! They said it's not worth returning so they would credit me $25 on my credit card. WHAT A SCAM. 100% customer satisfaction? Yeah, right. Word to the wise-avoid dealing with this outfit. They're not interested in your satisfaction, just their bottom line!

Date of experience: December 22, 2018
Netherlands
1 review
0 helpful votes
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After being invited to my birthday party, I was thinking where to visit for the most appropriate clothes for the party. I was scanning a list of order card and found MensUSA. Just wished into their store previous week. I bought from mens usa the store had an elegant lighting right up in the front door. This time that same place was marked by the best clothes for this season. I tried some of them on and immediately found they were elegant and reasonable. It was a superb opportunity among my colleague. Mens usa redefined my persona impressive with their costume. The party was a grand success and my attire was really cool. Thanks mens usa.

Date of experience: January 23, 2014
Texas
1 review
12 helpful votes
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CARLA
October 25, 2019

I would like to take this opportunity to give praise for one of your employees Carla. She is an outstanding individual worthy of emulation by any employee within any organization, her friendliness and and professionalism are above reproach. I have spent 37 years in the United States Marine Corps in charge of 15,000 individuals, I am now the Safety Officer in charge of training for Naval aviation for the country. Carla's would be an in valuable asset to any organization. I have purchased many jackets and accessories from your company and will continue to do so primarily due to the individual that I have dealt with Carla. Thank you

Date of experience: October 25, 2019
Virginia
1 review
1 helpful vote
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After being invited to my office party, I was thinking where to visit for the magnificent outfit for the party. I was scanning a list of order card and found mens usa. Just wanted to go into their store previous week. I made a purchase from mens usa the store had an elegant lighting right up in the front door. This time that same place was marked by the best clothes for this season. I tried some of them on and immediately found they were elegant and comfortable. It was a superb favorable among my friends. MensUSA redefined my persona impressive with their outfit. The party was a grand success and my dress was really cool. Thanks Mens usa.

Date of experience: February 11, 2014
Ukraine
1 review
0 helpful votes
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After being invited to my social party, I was thinking where to visit for the glam dress for the party. I was scanning a list of brochures and found MensUSA. Just wished into their store last week. I bought from mens usa the store had an elegant lighting right up in the front door. This time that same place was marked by the best clothes for this season. I tried some of them on and immediately found they were awesome and comfortable. It was a superb favorable among my friends. Mens usa redefined my personality impressive with their clothes. The party was a grand success and my outfit was really very stylish. Thanks MensUSA.

Date of experience: October 22, 2013
Germany
1 review
0 helpful votes
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After being invited to my birthday party, I was wondering where to visit for the glam costume for the party. I was scanning a list of brochures and found MensUSA. Just wanted to go into their store previous week. I bought from MensUSA the store had an elegant lighting right up in the front door. This time that same place was marked by the best clothes for this season. I tried some of them on and immediately found they were fabulous and comfy. It was a big opportunity among my friends. MensUSA redefined my persona impressive with their attire. The party was a grand success and my attire was really very stylish. Thanks MensUSA.

Date of experience: October 29, 2013
California
1 review
2 helpful votes
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Pleasantly Surprised!
January 9, 2021

Don't let the negative reviews scare you off. I ordered, than looked at this company's reviews and I freaked out. I then called them *******963, expecting to not get an answer, this was not the case, the phone was answered immediately. I was told the exact date my suite would arrive and it did. Then I assumed my suit would be a piece of junk, who could sell a suit at that price. Wrong again, the suit I recieved was an excellent garment(s), great wool material, you would have thought I have paid thousands.

Date of experience: January 8, 2021
Romania
1 review
0 helpful votes
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After being invited to my social party, I was thinking where to visit for the magnificent outfit for the party. I was scanning a list of pamphlets and found mens usa. Just hopped into their store last week. I made a purchase from mens usa the store had an elegant lighting right up in the front door. This time that same place was marked by the best clothes for this season. I tried some of them on and immediately found they were awesome and reasonable. It was a big favorable among my friends. Mens usa redefined my personality impressive with their dress. The party was a grand success and my attire was really cool. Thanks MensUSA.

Date of experience: January 17, 2014
Netherlands
1 review
2 helpful votes
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After being invited to my wedding party, I was thinking where to visit for the magnificent clothes for the party. I was scanning a list of order card and found MensUSA. Just hopped into their store last week. I bought from Mens usa the store had an elegant lighting right up in the front door. This time that same place was marked by the best clothes for this season. I tried some of them on and immediately found they were beautiful and comfortable. It was a grand favorable among my friends. Mens usa redefined my persona impressive with their attire. The party was a grand success and my costume was really cool. Thanks MensUSA.

Date of experience: March 6, 2014
Florida
1 review
1 helpful vote
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After being invited to my Friend's anniversary party, I was thinking where to visit for the appropriate dress for the party. I was scanning a list of pamphlets and found MensUSA. Just wished into their store end of week. I made a purchase from Mens usa the store had an elegant lighting right up in the front door. This time that same place was marked by the best clothes for this season. I tried some of them on and immediately found they were fabulous and reasonable. It was a big favorable among my friends. Mens usa redefined my personality impressive with their attire. The party was a grand success and my dress was really very stylish. Thanks mens usa.

Date of experience: August 13, 2013
Missouri
1 review
0 helpful votes
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DO NOT BUY FROM HERE!
December 1, 2021

The suit that was delivered is not what was ordered. The phone # is useless, because it won't connect to a person. Emails are just responded with questions, and then they stopped responding to my emails all together. COMPLETE SCAM!

Date of experience: December 1, 2021
California
1 review
2 helpful votes
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Their shirt sizes are not comparable to the sizes from other stores, online or in dept. stores. Their large size is actually extra large. They would not exchange for a smaller size, and a return and refund was out of the question. I will never purchase from mensusa again, and I would caution you to beware. Their size charts are no help at all. Don't buy from them unless you're aware of their sizing. You'll never get your money back, and you won't get an exchange for shirts. You're just stuck.

Date of experience: October 9, 2018
Georgia
1 review
3 helpful votes
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Ordered a suit with 2 day shipping. Requested tracking info. After 6 emails I got it. Suit arrived 10 days later. Wrong suit. Emailed for an exchange 4 days ago with no response. Called them and was told to handle it through email. Will call my credit card company and have this cancelled and send them their suit back. They are just interested in having you order online and be happy. No customer service. J Dorch

Date of experience: October 9, 2017
Georgia
1 review
2 helpful votes
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INTERNET FRAUD SITE
March 7, 2023

THESE PEOPLE ARE NOTHING MORE THAN COMMON CRIMINALS. BUT, YOU DO HAVE A RECOURSE. DOCUMENT ALL CORRESPONDENCE WITH THEM, AND SUBMIT A FRAUD CLAIM TO THE BANKING INSTITUTION YOU USED TO PAY THEM. MY BANK REIMBURSED ME IN MINUTES; AS THEY SENT A JACKET WITH THE SIZE TAG CUT OUT THAT WAS 6 SIZES TOO SMALL, THEN WANTED ME TO PAY THE RETURN POSTAGE FOR THEIR ERROR. DONT PLAY THEIR GAMES, REPORT THEM TO YOUR BANK IMMEDIATELY. IT IS ALSO HELPFUL TO SEND THE LINKS TO THEIR BBB; TRUSTPILOT, AND GOOGLE REVIEW SITES.

Date of experience: March 7, 2023
Florida
1 review
3 helpful votes
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The pictures posted are fake. You are not receive what u have ordered.
I have ordered a Royal blue suit they sent me a dark navy almost black. It is ridiculous.
They pretend they are selling their brand but they lie. You will be surprised to see they ship you something different. They get pictures from other sites for an item they don't really have.

Date of experience: September 11, 2015
Massachusetts
1 review
1 helpful vote
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After being invited to my birthday party, I was thinking where to visit for the most appropriate dress for the party. I was scanning a list of pamphlets and found MensUSA. Just wished into their store end of week. I made a purchase from Mens usa the store had an elegant lighting right up in the front door. This time that same place was marked by the best clothes for this season. I tried some of them on and immediately found they were awesome and comfortable. It was a golden opportunity among my colleague. MensUSA redefined my persona impressive with their clothes. The party was a grand success and my attire was really awesome. Thanks mens usa.

Date of experience: November 12, 2013
Florida
1 review
0 helpful votes
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SCAM
October 12, 2021

The clothes they sell appear to have been made in some third world country by people that have no clue on sizes and fabrics are not as described. Getting a refund us sort than pulling teeth and when they sell the product they charge $10 shipping but when you return it they deduct $36.00 as non-refundable postage. BBB rightfully gave the company F rating.

Date of experience: October 12, 2021
Netherlands
1 review
1 helpful vote
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After being invited to my social party, I was wondering where to visit for the glam clothes for the party. I was seeking for a list of brochures and found MensUSA. Just wanted to go into their store previous week. I purchased from mens usa the store had an elegant lighting right up in the front door. This time that same place was marked by the best clothes for this season. I tried some of them on and immediately found they were awesome and comfortable. It was a big opportunity among my friends. MensUSA redefined my persona impressive with their attire. The party was a grand success and my costume was really very stylish. Thanks MensUSA.

Date of experience: December 2, 2013

Overview

Men's USA has a rating of 2.2 stars from 281 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Men's USA most frequently mention customer service, tracking number and wrong size. Men's USA ranks 52nd among Men's Clothing sites.

service
82
value
74
shipping
80
returns
70
quality
67
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