Larry, the owner, according to Milwaukee papers has a long history of white collar crimes. Selling shoes over the internet and not shipping is current. Will not answer calls or emails. No tracking number. Charges credit card before shipping - ICC - violation. I ordered 8/6/13, $200 shoes, he charged my card next day. And I waited, called, email: no response from MSN. They also do business as Vans. Received auto email 9/6/13 saying I would receive shoes before 9/12/13. Today is 9/14. No shoes. Scam... big internet violation. Look him up in the Milwaukee newspapers.
Sent back shoes that did not fit. Got confirmation of the return being received but I have not gotten my credit. No one ever answers the phone Does not respond to e-mails. Obviously I cannot recommend this vendor. It might be wise to stay away from the site/vendor.
Dang,
My online shopping experiences had been great until Menshoenet. Should have saw it coming. Orderd shoes 4/3/2012 and have not received yet (7/17/2012). I did get a couple emails stating shoes were on back order and promised of it being shipped, but nothing. Don't use these guys!
Ditto what all of the other reviews say. Ordered on 12/15/2012. Told on back order until Jan 31,2013. I cancelled 12/7/2013. Received a confirmation of cancellation on 1/17/2013. My card was CHARGED AGAIN on January 16,2013.
I am out double the price of $108.95 valiently awaiting a refund.
I have ordered about two weeks ago, no response to message or emails. I've tried there 1-800 number (*******395) and their main number *******175) both go to voicemail. I tried the *******@gmail and the form on their site plus the one listed below. No luck. I am giving them until the end of today then I am reporting them for fraud to the credit card company. I hate when people do things like this! In fairness we had used them before (a few years ago) without all this drama!
Van's Shoe Shop
7316 W Greenfield Avenue
Milwaukee, Wisconsin *******
Owner: Larry?
Bad Internet Store, Not Recommended!
Placed order on May 22 for 1 pair of Men's Rockport shoes to be delivered in 4 to 7 business days.
My credit card was charged the next day, May 23rd. After the order had not arrived by June, I started trying to track my order, but the email link would not work. I tried to call them, but no one answers the phone, I left call back information several times since that time and never got a call back. I emailed them asking for status on my order, but no response. I called my credit card to dispute the charge today, June 14.
WARNING! DO NOT TRANSACT WITH MENSHOENET.COM
Same experience as the others before me here. Charged for shoes. Nothing ever came. No response from vendor. This is clearly a scam. I too have reported this this site to the proper authorities.
I was suspicious of this site for some reason, but I went against my gut and now I'm sorry. Funny, I've never had any issues with online purchases before. Not even on Ebay.
Can anyone post the phone number for this company? I placed an order over a week ago... They are not responding to my emails and now when I go to the site to get the number the site is not found and it sends me to a site builder link. I've now read the reviews on here and feel like I'll be wearin my old wrk boots for a while so far I DO NOT recommend making a purchase from them!
Some things never change. Wish I had investigated this place before my purchase, but the prices were good and I really needed the shoes. On their website, they promise shipping within 5-7 days. My order took place on June 24th. As you can imagine, no shoes yet. Was told they would be shipped from their warehouse and arrive on July 31st. Still no shoes as of today, August 7th. So, I've gone ahead and e-mailed another complaint. (Good luck with the phone number. 20 calls, no one ever answers and there is no answering machine). We'll see if the voluntarily refund my purchase price, but I suspect I'll have to contest the charges on my credit card. Buyer Beware! 1 star is too good for this business. Just wish I had some further recourse, but a $200 lesson learned.
Am confirming all the other comments on here. I have been waiting over two months for their credit department to process a refund, but I seriously doubt I'll get my $144.95 back. Buyer beware.
Crooks. These guys charge your card immediately and never ship the shoes. They do not answer calls or return messages. They do respond to emails with endless promises that the shoes will ship, have shipped (but no tracking number), etc.
I ordered a pair of shoes and was told it was being delayed, It has been over a month a no response to my email at all, How can a company take your money an then ignore you
I'm just another sucker who ordered shoes 12/19/10 and my credit card was charged that day for "back-ordered' shoes promised to be delivered by 1/14/11. It's 3/3/11 today - since I canceled my order in early February, have only received e-mails (three times over the last month) acknowledging my cancellation and that their credit dept. will notify me of a refund. But no refund - they are keeping our money. They don't answer their phones. This is a scam at its best - hard to believe this isn't white collar crime - I'm going to contact the Wisconsin attorney general's office.
Everyone here is correct. My situation:
Ordered 9/13, a Sunday knowing these shoes are discontinued and shocked that they were on the Menshoenet website!
No automated confirmation arrived -- immediately suspicious.
9/14 sent email requesting confirmation, and it arrived.
9/23 received another, unsolicited, confirmation repeating data from 9/14.
No one answers any of their numbers, ever.
My credit card was NOT charged, however.
10/1 sent a cancellation order via email to the gmail account.
We'll see if I ever get charged or receive a cancellation acknoweldgement!
This website needs to be shut down! If only I had read these reviews before ordering. I have had the same experience as so many other reviewers. They charged my card immediately, did not ship shoes, did not communicate with me and now I cannot get my money refunded. They are totally fraudulent. There must be a way to stop websites such as this. Do not use Menshoes.net ever!
Everything you read bad about this thiefs is not enough, they will never ship your order, answer yor calls or emails. You will be throwing your money in a black hole.
Ordered shoes, they promptly took my money, never provided shippin info or sent the shoes. Multiple messages were left on the phone and many emaoils went unanswered.
Have filed complaints with my bank, credit card company and the fed govrment, hope ypu read this and dont be taken.
I too ordered a pair of shoes from menshoenet. I also paid extra for 3 day express shipping. My credit card was immediately charged. Two weeks later- no shoes, no shipping notice, no communication from the company even though I left two messages on their service (during their advertised business hours). My credit card company did reimburse me (although i didn't ask) I only wanted them to know about the fraud so others wouldn't have the same experience as I.
I ordered 2 pairs of shoes on September 3. Sent several emails and received terse response that they would "notify shipping" - finally, had to complain to the consumer affairs bureau which is also located in Milwaukee where Van's Shoe Shop is located - that's who MenShoeNet really is. Their phone numbers are just voicemail systems, no one ever answers. Finally received my shoes on November 29. I'm happy with the shoes. It would have been better if they said up front that it would take 3 months. I have to admit - I am still not sure if they are legitimate and have a 3 or 4 month delivery - or if they are bogus and my complaint to the Wisconsin consumer bureau forced them to send me my merchandise. All I know is that I had to make several complaints, but finally received the shoes I ordered.
I ordered 2 pairs of shoes at the end of November and did not receive them until early February. In their defense, however, I point out that menshoenet responded to every one of my 4 or 5 inquiries during that time; and they ultimately did deliver my shoes. I had ordered shoes from them on 2 prior occasions with no problems whatsoever. Although their order fulfillment was dismayingly slow this time around, I don't believe this to be a fraudulent company. They are apparently at the mercy of their suppliers... and it appears that they don't order from the supplier until you place your order with menshoenet.
I think I've been screwed... dang it! I should have read these reviews before buying from this website! I ordered a pair of dr. martens from them a week ago, I'm trying to find out about my order, but they don't return calls or emails... I've decided to cancel the order, but once again they don't answer the phone or emails... I don't know what to do... I want to get my money back!
Answer: I did not receive a credit but I did finally get my shoes and they even asked about the previous order I did not get over a yr ago and told me if I could give them any point of reference they would fill that order too. I did have all my emails for that one but told them if they would fill this order I would be happy. They even called me back after I received my shoes and told me in the future if I wanted to order to keep their email and email them so they could check to be sure the shoes were in stock. I sent them emails everyday telling them what I was doing as far as comments on this website and others about their company, posted on my facebook and told them I was also going to post on our company facebook page. I then sent email and told them I contacted Georgio Brutini and I would not stop there. Fortunately Georgio Brutini responded immediately and followed thru so I would suggest you contact the shoe company for the brand of shoes you ordered. Hope this helps
MenShoeNet has a rating of 1.6 stars from 47 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MenShoeNet most frequently mention and credit card. MenShoeNet ranks 17th among Orthotics sites.