Here’s what consumers have asked with answers from MenShoeNet staff and previous consumers.
I did not receive a credit but I did finally get my shoes and they even asked about the previous order I did not get over a yr ago and told me if I could give them any point of reference they would fill that order too. I did have all my emails for that one but told them if they would fill this order I would be happy. They even called me back after I received my shoes and told me in the future if I wanted to order to keep their email and email them so they could check to be sure the shoes were in stock. I sent them emails everyday telling them what I was doing as far as comments on this website and others about their company, posted on my facebook and told them I was also going to post on our company facebook page. I then sent email and told them I contacted Georgio Brutini and I would not stop there. Fortunately Georgio Brutini responded immediately and followed thru so I would suggest you contact the shoe company for the brand of shoes you ordered. Hope this helps