• MenShoeNet

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Overview

MenShoeNet has a rating of 1.33 stars from 48 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about MenShoeNet most frequently mention credit card problems. MenShoeNet ranks 15th among Orthotics sites.

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • My credit card was charged immediatly, no shoes have been delivered and it has been 2 months!
How would you rate MenShoeNet?
Top Positive Review

“MenShoeNet Orders”

Charles A.
2/2/15

I recently posted a review about an order placed of which I was billed and order not received. I emailed and called the company to no avail. This was the second time this had happened with this company. This time I decided not to sit still and take it. I contacted Giorgio Brutini to advise them of the dealings with one of their vendors. They immediately responded and got in touch with MenShoeNet and miraculously I received 6 calls in one day and spoke to two reps from MenShoeNet. They told me they were on top of this and would make sure I received my shoes. I told them they needed to review the reviews on their company as there were many of the same complaints. They advised I had opened a box they were not aware of. Giorgio Brutini stayed in touch and not only did I receive my shoes but they found UPS had my package. So I received 4 pair of shoes of which I sent 2 pair back. The MenShoeNet Company has since called to apologize once again and I feel that perhaps there is a glich in their system. I also told them how frustrating it is to call their phone numbers and never be able to speak with anyone or no response from emails. If you have not received an order and have not been able to get anyone to respond to your messages you may want to contact the name brand of the shoe company furnishing them shoes. I am hoping my persistence will help some of you that have not received orders. They genuinely seemed concerned with this problem and I will give them another opportunity. Hope this helps.

Top Critical Review

“Scam”

Bobby G.
4/22/14

Scam. Ordered shoes, got confirmation of order but nothing ever shipped and they don't answer the phone or emails.

Reviews (48)

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Reviews that mention popular keywords

credit card (16)
Thumbnail of user bobbyg13
1 review
1 helpful vote
April 22nd, 2014

Scam. Ordered shoes, got confirmation of order but nothing ever shipped and they don't answer the phone or emails.

Thumbnail of user pitbullb
1 review
2 helpful votes
September 14th, 2013

Larry, the owner, according to Milwaukee papers has a long history of white collar crimes. Selling shoes over the internet and not shipping is current. Will not answer calls or emails. No tracking number. Charges credit card before shipping - ICC - violation. I ordered 8/6/13, $200 shoes, he charged my card next day. And I waited, called, email: no response from MSN. They also do business as Vans. Received auto email 9/6/13 saying I would receive shoes before 9/12/13. Today is 9/14. No shoes. Scam... big internet violation. Look him up in the Milwaukee newspapers.

Thumbnail of user benitop1
1 review
1 helpful vote
February 19th, 2014

Ordered shoes in December. Received email saying they are shipped and no tracking. Requested info email no communications no returned call. I got charge the next day but still no shoes.

Thumbnail of user mo3794
2 reviews
1 helpful vote
November 25th, 2013

Sent back shoes that did not fit. Got confirmation of the return being received but I have not gotten my credit. No one ever answers the phone Does not respond to e-mails. Obviously I cannot recommend this vendor. It might be wise to stay away from the site/vendor.

Thumbnail of user markp51
1 review
1 helpful vote
June 15th, 2013

Bad Internet Store, Not Recommended!
Placed order on May 22 for 1 pair of Men's Rockport shoes to be delivered in 4 to 7 business days.
My credit card was charged the next day, May 23rd. After the order had not arrived by June, I started trying to track my order, but the email link would not work. I tried to call them, but no one answers the phone, I left call back information several times since that time and never got a call back. I emailed them asking for status on my order, but no response. I called my credit card to dispute the charge today, June 14.

Thumbnail of user davidg70
1 review
2 helpful votes
October 9th, 2014

Same as everyone else. Shoes never delivered. Never responded to calls or emails. Disputed payment with credit card company. We will see.

Thumbnail of user joaquind1
1 review
1 helpful vote
May 9th, 2013

Everything you read bad about this thiefs is not enough, they will never ship your order, answer yor calls or emails. You will be throwing your money in a black hole.
Ordered shoes, they promptly took my money, never provided shippin info or sent the shoes. Multiple messages were left on the phone and many emaoils went unanswered.
Have filed complaints with my bank, credit card company and the fed govrment, hope ypu read this and dont be taken.

Thumbnail of user kingr6
1 review
1 helpful vote
January 17th, 2013

Ditto what all of the other reviews say. Ordered on 12/15/2012. Told on back order until Jan 31,2013. I cancelled 12/7/2013. Received a confirmation of cancellation on 1/17/2013. My card was CHARGED AGAIN on January 16,2013.

I am out double the price of $108.95 valiently awaiting a refund.

Thumbnail of user jamesb48
1 review
1 helpful vote
January 26th, 2012

WARNING! DO NOT TRANSACT WITH MENSHOENET.COM
Same experience as the others before me here. Charged for shoes. Nothing ever came. No response from vendor. This is clearly a scam. I too have reported this this site to the proper authorities.

I was suspicious of this site for some reason, but I went against my gut and now I'm sorry. Funny, I've never had any issues with online purchases before. Not even on Ebay.

Thumbnail of user samj41
1 review
1 helpful vote
May 15th, 2014

Stay away Site is corrupt. All that the others have said is true. I am lodging complaint with the Minn. Attorney General and the BBB.

Thumbnail of user jerryf4
1 review
1 helpful vote
June 28th, 2012

Am confirming all the other comments on here. I have been waiting over two months for their credit department to process a refund, but I seriously doubt I'll get my $144.95 back. Buyer beware.

Thumbnail of user fredh9
1 review
1 helpful vote
July 17th, 2012

Dang,
My online shopping experiences had been great until Menshoenet. Should have saw it coming. Orderd shoes 4/3/2012 and have not received yet (7/17/2012). I did get a couple emails stating shoes were on back order and promised of it being shipped, but nothing. Don't use these guys!

Thumbnail of user vz1
1 review
2 helpful votes
March 3rd, 2011

I'm just another sucker who ordered shoes 12/19/10 and my credit card was charged that day for "back-ordered' shoes promised to be delivered by 1/14/11. It's 3/3/11 today - since I canceled my order in early February, have only received e-mails (three times over the last month) acknowledging my cancellation and that their credit dept. will notify me of a refund. But no refund - they are keeping our money. They don't answer their phones. This is a scam at its best - hard to believe this isn't white collar crime - I'm going to contact the Wisconsin attorney general's office.

Thumbnail of user garys6
1 review
0 helpful votes
July 13th, 2010

I too ordered a pair of shoes from menshoenet. I also paid extra for 3 day express shipping. My credit card was immediately charged. Two weeks later- no shoes, no shipping notice, no communication from the company even though I left two messages on their service (during their advertised business hours). My credit card company did reimburse me (although i didn't ask) I only wanted them to know about the fraud so others wouldn't have the same experience as I.

Thumbnail of user richardo4
1 review
4 helpful votes
November 11th, 2014

Same story - charged immediately, no shoes. Got one delivery date, no-show. Got second delivery date - nothing came. Messages ignored or "mail box full" message. Got a UPS tracking number - UPS says no such number.
What a lying scum, pretending to be a merchant!

Thumbnail of user buzzl
1 review
2 helpful votes
January 23rd, 2011

Get the impression they don't stock anything. They charge you now, order it from somewhere else, and ship later. I ordered, received no confirmation, then received an email a few days later saying my order couldn't be completed. I ordered from another site. Then received an order confirmation a day or two later (five days after my order). Won't answer their phone. Emailed saying I wanted to cancel but they still charged my card. Disputing with my credit card to get my money back.

Thumbnail of user karinaw
1 review
2 helpful votes
January 5th, 2011

HORRIBLE CUSTOMER SERVICE! I ordered shoes, they took 3 weeks to come in, eventhough website says 4-7 business days.
I returned the shoes the day after i received them, had to pay shipping back.
I still have not received my refund. That was in August. I have contacted the BBB of Wisconsin and they never responded to them either. Crappy customer service and theives, they basically have stolen my money.

Thumbnail of user johnh105
1 review
1 helpful vote
August 7th, 2012

Some things never change. Wish I had investigated this place before my purchase, but the prices were good and I really needed the shoes. On their website, they promise shipping within 5-7 days. My order took place on June 24th. As you can imagine, no shoes yet. Was told they would be shipped from their warehouse and arrive on July 31st. Still no shoes as of today, August 7th. So, I've gone ahead and e-mailed another complaint. (Good luck with the phone number. 20 calls, no one ever answers and there is no answering machine). We'll see if the voluntarily refund my purchase price, but I suspect I'll have to contest the charges on my credit card. Buyer Beware! 1 star is too good for this business. Just wish I had some further recourse, but a $200 lesson learned.

Thumbnail of user johnz7
1 review
2 helpful votes
February 25th, 2011

I ordered 2 pairs of shoes at the end of November and did not receive them until early February. In their defense, however, I point out that menshoenet responded to every one of my 4 or 5 inquiries during that time; and they ultimately did deliver my shoes. I had ordered shoes from them on 2 prior occasions with no problems whatsoever. Although their order fulfillment was dismayingly slow this time around, I don't believe this to be a fraudulent company. They are apparently at the mercy of their suppliers... and it appears that they don't order from the supplier until you place your order with menshoenet.

Thumbnail of user devol
1 review
1 helpful vote
February 24th, 2011

I think I've been screwed... dang it! I should have read these reviews before buying from this website! I ordered a pair of dr. martens from them a week ago, I'm trying to find out about my order, but they don't return calls or emails... I've decided to cancel the order, but once again they don't answer the phone or emails... I don't know what to do... I want to get my money back!

Thumbnail of user heatherr9
1 review
5 helpful votes
May 6th, 2011

I have ordered about two weeks ago, no response to message or emails. I've tried there 1-800 number (*******395) and their main number *******175) both go to voicemail. I tried the *******@gmail and the form on their site plus the one listed below. No luck. I am giving them until the end of today then I am reporting them for fraud to the credit card company. I hate when people do things like this! In fairness we had used them before (a few years ago) without all this drama!

Van's Shoe Shop
7316 W Greenfield Avenue
Milwaukee, Wisconsin *******

Owner: Larry?

Thumbnail of user brianh33
1 review
1 helpful vote
September 5th, 2012

Ordered shoes 10 months ago... They never answer the phone or call back. Could this be a SCAM site. Looks that way... Buyer Beware...

Thumbnail of user julief3
1 review
0 helpful votes
September 7th, 2010

This website needs to be shut down! If only I had read these reviews before ordering. I have had the same experience as so many other reviewers. They charged my card immediately, did not ship shoes, did not communicate with me and now I cannot get my money refunded. They are totally fraudulent. There must be a way to stop websites such as this. Do not use Menshoes.net ever!

Thumbnail of user danettet1
1 review
1 helpful vote
June 6th, 2013

DONT ORDER FROM THESE HORRIBLE MONSTERS THEY WILL NOT SEND YOU YOUR ORDER OR YOUR MONEY BACK IVE NEVER SEEN SUCH HORRIBLE INHUMANE PEOPLE IN MY LIFE BUT THEY WILL REAP WHAT THEY SOLE ONE OF THESE DAYS. JUST HORRIBLE MONSTERS. STAY AWAY FROM THESE PEOPLE PLEASE

Thumbnail of user billp10
1 review
2 helpful votes
April 12th, 2011

Can anyone post the phone number for this company? I placed an order over a week ago... They are not responding to my emails and now when I go to the site to get the number the site is not found and it sends me to a site builder link. I've now read the reviews on here and feel like I'll be wearin my old wrk boots for a while so far I DO NOT recommend making a purchase from them!

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