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CustomOrthotics

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New Mexico
1 review
3 helpful votes
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I ordered the custom orthotics, waited for delivery, nothing. Sent several emails requesting status or refund, no reply. Contacted credit card, filed a dispute then received notice package was sent by Brent Bowden. I have not received orthotics yet so no review on products. Very poor experience!

Date of experience: September 19, 2019
Minnesota
1 review
2 helpful votes
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I realize having an online business can be challenging. Dr. Bowden is friendly and helpful and he makes a good orthotic at a decent price. However, he doesn't respond to emails or texts and you should expect you need to call him three, four, or more times to ask when he plans to send your orthotics to you! Be wary that his phone and email often don't work. I really liked my first pair he made me despite the hassles that I ordered a second pair - which he never sent me and I called him a number of times. After a month passed, I just gave up and had my credit card dispute the order.

Date of experience: June 25, 2021
India
1 review
0 helpful votes
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Custom Orthotics
April 18, 2018

Orthotics have been proven to help a number of ailments as well as treat pain in a wide variety of situations. At CustomOrthotics.com our goal is to provide you with the best orthotics and orthopedic shoe inserts at an affordable price. Normally having custom orthotics created is extremely expensive and consultation with a podiatrist can also be expensive. At CustomOrthotics.com, we have created a solution allowing you to consult our podiatrist and find the right orthotics or custom made orthotic insoles to correct issues you may be having with your foot or any related pain. Click here to order your orthotics.

Date of experience: April 17, 2018
Texas
80 reviews
360 helpful votes
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I saw my DPM and he was trying to sell me custom insoles for $300. I do not have $300 for insoles that are going to need to be replaced every so often and for every pair of shoes I own. That is absurd I told him and said that is just what it costs. I found this website by a podiatrist and was able to speak to a doctor online by phone which I thought was pretty frigging amazing. I am used to getting customer support from India, and to speak to a real doctor who answered my questions was golden. He only charges $89 per custom insole and I just take the impression of my feet at home.

Date of experience: June 18, 2011