Some things never change. Wish I had investigated this place before my purchase, but the prices were good and I really needed the shoes. On their website, they promise shipping within 5-7 days. My order took place on June 24th. As you can imagine, no shoes yet. Was told they would be shipped from their warehouse and arrive on July 31st. Still no shoes as of today, August 7th. So, I've gone ahead and e-mailed another complaint. (Good luck with the phone number. 20 calls, no one ever answers and there is no answering machine). We'll see if the voluntarily refund my purchase price, but I suspect I'll have to contest the charges on my credit card. Buyer Beware! 1 star is too good for this business. Just wish I had some further recourse, but a $200 lesson learned.