Menards

Was told to purchase a mask at the service desk or leave. I left! Always hated Menards and their rebate scam anyway! Skip this crap store and go somewhere better.

Ordered siding in Port Huron Mich and was assured that delivery to Jackson Mich store was easily accomplished Nothing could have been further from the truth Material has been sitting in Lansing Mich since last Thursday Menard vendor wants additional fees from Menards to dispatch materials Customer service in Port Huron is a disaster with zero promised follow up from the store manager down It is now Tuesday and still no materials Siding installers have pulled off job with me on the hook for two days time due 100 percent to Menards ineptitude and "we're checking into it " and will get back to you platitudes I would have really question my own judgment to ever utilize this facility again BUYER BEWARE

The fourth time in roughly two years Menards employees and management refused to honor merchandise price tags on shelves and displays, including boldly-marked sales prices.

"Oh the SKU is wrong, oh that's in the wrong place, oh that sale ended two days ago," blah blah blah.

Honoring the price tag on a merchandise shelf used to be a sacred tradition/trust. If a tag was mismarked, the store ate the difference, then made the fix.

Menards OCD over "loss control" has apparently seeped into the customer purchase experience. Which means over ten years of "saving big money" has finally become too costly for this Menardite. Lowes and Home Depot, here I come (back).

Discredited all my rebates at register during checkout so I paid cash anyway TO BE KIND. Then went to customer service and they said I didn't even have an account! THEN they tried to steal my store credit with MY PERSONAL PRAYERS WRITTEN on the back of it. So I took back my PRAYERS, caused no harm, didn't touch anyone. NOW IM BANNED from all locations for being a victim... What a disease of falsehood in management and professionalism. They gave no reason for sending a BANNED otice, this is an insult to themselves and how unintelligent they are as well.

I used to love Menards until my recent refrigerator purchase. I paid extra for the installation, water line, etc. Delivery guys said it would not fit nor could they remove my old refrigerator. The delivery guys were incredibly rude. I called my daughter and she explained to the delivery guys that the old fridge could be removed if the doors are taken off. They argued with her saying it was still too big. They left my new fridge in my living room then gave me a number to some guy in town who would do the job for $80. My daughter came over, took off the doors, and got the old fridge outside without any problems. She was unable to move the new fridge out of the living room into the kitchen so we did end up calling "their guy" to fix this issue. What a scam to pay an installation fee from Menards then have the delivery guys say I have to pay someone else for the same service. Called Menards for a refund on installation as that was not performed. We were told no and repeatedly hung up on. I used to do all my home improvement shopping at Menards. After this experience, I will never step foot into a Menards again.

Another customer lost because of their mask policy. I wore a mask up until I received the vaccination. I've done my part. Don't punish us fully vaccinated people.

After view the same produces from other suppliers, Menards mark everything up 10 to 11% then gives you the rebate only you have to spend it back in their store. Hell of a deal!

I feel you guy's are being GREEDY! By making people pay more for something that Not even worth it. You guys should be ASHAMED of yourselves. You should leave prices the same or lower them in this Life crises may GOD be with us all STOP! BEING EVIL

If Icould give them a zero I would. Nails
All over the driveway you end up with
Flat tires. They do nothing to
Compensate you. Another incident I
Purchased a brand new refrigerator
From them with cash. Got it home it did
Not work. Immediately ( next day)
Notified them, They told us we could not
Return it to the store. We had to have it
Seviced three times in order to get a
Refund. That's just their policy they said.
Sure enough three different times after
The service guy came out and said it's
Irreparable all 3 times... Got it back to
The store and they said now we can only
Give us an instore credit, because it had
Been over 30 days. Which by The time
You have the service guy come out say
It's broken,wait twelve hours, See, it's
Still not working, then called the service.
Guy wait another week for him to come
Put. Etc. It had been 32 days only
Because The service guy had made 3
Different appointments in that monthand told us from day one that it was
Defective. Yet they only wanted to give
Us an in store credit instead of our cash
Back. Over $1000. I'm sorry, but nobody
Is going to tell me where to spend my
Money and it definitely will NEVER be
Menards! I did not leave without
Getting my money back let me tell you
That. Unfortunately, it's not the innocent
Workers but the higher ups. Menards
Listen up. WORD OF MOUTH WILL
BANKRUPT YOU!

BEFORE YOU DO BUSINESS WITH MENARDS, check their BBB rating! It is an "F". They do not attempt to resolve any problems and do not comply with FTC rules regarding change of shipping. I cancelled an order because the ship date was pushed back over 2 weeks. They issued a refund minus the rebate amount. The rebate has not been issued and clearly states that it will be reduced by the amount of any returns. They cheated me out of $106.

Don't order anything from this store you will get stuck with garbage and no phone to call only emails and nobody will solve the problem

Is over 13 week is second time I contact you what's going on this is the main reason I buy in lowes you promotions are lies and make hart time to pay back what you promised I contact attorney general office to see my options if I don't have my check this week

Horrible experience from the beginning to the end, i spent almos $2,000 on 2 house wall Heathers, they were delayed, one didn't work and it took me many calls and emails to customer service, after several weeks I got the replacement parts then I had to pay a repair man to exchange the faulty parts. Then they gave me two coupons worth about $160.00 these coupons were to be used at the store ONLY which they did not disclosed, I live in Southern California, there's no stores here so I got screwed again
Home Depot or Lowe's would have taken care of me immediately no questions asked
My mistake but it'll not happen again

I rarely go into menards any more because they don't honor there 10% back sale. I called and was told I had to get on line and take care of it.

We ordered part of a garage door costing about $400 and a month later it came in was not what we ordered. Being upset we want our money back, BUT they charged us $120 restocking fee. WRONG. PLEASE READ! Take it to managers attention if your at Camby it's a waste of your time. Call customer service *******800 or contact the state Department of Consumer Affairs. Retailers don't like this because they'll get fine Heavily. REMEMBER the state laws says It's A illegal Restocking fee if... 1. Being charged if the merchandise is defective. 2. Being charge for delivery that was wrong. 3. Being charge for delivery that was later than the promised time. 4. They exceeded 50% of your purchase. 5. Here's the big one one of the most important! If you had bought a merchandise that has a restocking fee if returned and you were not adequately disclosed about the restocking fee policy then you do not have to pay! Sometimes it's not worth going up the ladder and if that is what is happening let them know from the very beginning like we did tell them" we are not going to stand on here and argue with you we wil contact the state Department of consumer affairs and I will get my money back and you will get a fine it's your choice. Because the consumer affairs attorney that is free will tell you it doesn't matter how little the cost is or how big the cost is we are here to stop illegal restocking fees which is taking advantage of the customers money that's why they get fined. Good luck