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Menards Questions & Answers

342 reviews
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Here’s what consumers have asked with answers from Menards staff and previous consumers.

4 questions answered
50% answered in 1 day
Question:

What made you choose menards over similar businesses?

Answer:

Was hoping for the simple convenience of online ordering and getting it shipped to my house. I was wrong, the amount of time I've had to put into trying to resolve my shipping issues has been awful. Been a month since I started asking Menards for help with the issues. Still no response.

By Lauren H.
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Question:

How easy is it to get a hold of customer service at menards?

Answer:

Nearly impossible. No customer service phone #'s provided by Menards. Have been waiting over a month for a response to my request and issues. Have also requested updates multiple times within that month with absolutely no response. Hopefully this is only because of Covid-19 but I from what I've heard the Customer Service is always almost unreachable

By Lauren H.
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Question:

Why do they feel the need to scam people out of their hard earned money? don't they already have enough?

Answer:

Exactly! Menards sucks never have any problem with returns to Lowes will not buy sh#t from Menards anymore!

By Mark G.
Question:

Can you share a success story using menards?

Answer:

Nope, always have issues with them. You're far better off going to one of the other Hardware stores.

By Lauren H.
Question:

Looking for receipt

Question:

Why is the cashier in the middle of the checkout lane?

Can’t see your question? Ask to get answers from the Menards staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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