Melaleuca

This is the worst company on the face of the earth. I cancelled my monthly shipments the morning after I received a notice of a monthly auto shipment they scheduled, due to me not filling out an order. I could not keep spending the money each month (due to loss of income/Covid), but planned to resume when things got back to normal. Not only would they not stop the shipment (it hadn't left their warehouse), they refused to give me my money back when they received the shipment back from me, as I refused it at the door once it had arrived. UPS shows they received it back, but no refund to me. Don't ever get connected with this company. It is unbelievable in today's world that their are still companies that treat customers like this. Not Costco, Sams, or Amazon... they'd never treat their customers like that. Hopefully very soon Melaleuca will be NO MORE!

Did you know they force you to buy things you didn't order? They charge you every month even if you didn't want any new products. Furthermore, if you don't sign in and specify which products you want, they'll choose random ones for you instead of at least choosing more of what you purchased in the past. My wife called twice and asked them to cancel our "subscription". They said you had to mail a printed letter! Instead of accepting our cancelation over the phone?! Then I called and said plenty of people don't have printers and they don't realize how inconsiderate and inconvenient that policy is. They said I can send an email (again, instead of simply verifying it's me over the phone and canceling). I asked if a new customer could sign up with them over the phone and they said yes! Lol. I sent that email last month to cancel and they just charged us again. I'm disgusted with their customer service.

I have been a consumer of Maleleuca products on and off for about 4 years. In the past when I needed to cancel service there wasn't a headache. You just had to scan your form in via email (DO NOT FAX. IT WILL NOT WORK), and then your services will be canceled.

This last time I received a box I didn't need. I paid 10 for return shipping label and returned. I was told I would get my money back.

A week later I call and ask where is my money. They tell me it's a credit.

WHY WOULD YOU CREDIT A CANCELLED ACCOUNT?

I ask, they tell me it's policy. I tell them I wasn't made aware. They apologize and say it will take up to 7-10 days for my credit back to my debit card.

2 weeks later I call back. I still haven't received my money.

They apologize and tell me it's still a credit. I'm in tears at this point. Too tired to be angry. I am disappointed however. I tell the young man. He tells me I will get my credit on my card it will take 5 days.

No offer of retribution.
No offer of free products.
Just an I'm sorry you have no money, no gas and are running out of food.

I told them i must wait until my next paycheck. This hurts because I'm single mom of 3.

They tell me they understand...

NO OFFER TO RECTIFY.

Company did not offer to exchange products instead wanted to sell me more. I was highly disappointed. I only made one order, and then dropped out of the program

My overall review is: the cost for these products are overpriced, when trying to return my order, which I tried to return 20 minutes after I ordered my products I was unable to. I was not able todo my return because the returns deptartment was closed. So the next day my order already went out, even though I emailed Melaleuca that I wanted the order cancelled right away. Since the order had gone out, I ended up paying for 13$ of return, for the return label. I would never order again from this company for the following reasons: you cannot return late in the evening b/c they are closed, they do not cover the return cost and the products are overpriced for things you can get anywhere else.

Exceptional products! I have tried other brands for my specific needs but to no avail. Only Melaleuca gives me the satisfaction that I need. Thank you, Melaleuca!

I found Melaleuca while doing research for my migraines. After my overview I knew I had to get this started. Within a week of getting all the toxins from my house and using the vitamins and lotion, I was not having the migraines any longer that I used to get about every 3 to 4 days. I cannot nail it to any particular product but I use something from every part of melaleuca. If I could buy all my groceries here I would. LOVE MELALEUCA!

I been a melaleuca customer for the past 10 years very happy to used this amazing products at first I didn't want to trying because I thought they'd not work because their is no toxic chemicals like clorox and amonia ext... I really like their guarantee and decide I was not going to lose noting by trying them and here I am 10 years later and I would recommended every day of my life best decision I ever made is to become a customer!

I was diagnosed with high cholesterol in my early 20's. My total cholesterol was over 300. My father had his first heart attack at age 40 and had a triple bypass by 50. His father also had heart disease. I was put on statin drugs at an early age but knew they had very bad long term side effects. I needed a solution that would allow me to live a long and healthy life. Melaleuca's heart health products, mainly provex cv and phytomega. After 3 months, my total cholesterol level was 146! I am 46, i have 4 children and an amazing wife. I have not had any heart trouble including a heart attack. Thank God and Melaleuca!

My wife and I sold products from another company it was so hard selling it over priced shipping was just way to much. We thought the quality was good until I got Kidney Cancer and my wife and I had to take classes on out to prevent cancer from coming back. One thing they mention in the video was cleaning products contain many cancer causing chemicals in them or they were very toxic for the environment. A friend of ours introduced us to Melaleuca the Wellness Company. All my wife and I can say is WOW! We have safer products that contain no harmful ingredients they are so safe their are no wondering labels on them at all. I took a Food supplement from the other company but really didn't see a difference. Being a person that also has a heart condition started using the Melaleuca Peak Performance Heart Health supplements. After just one week I felt more energy then I have had in years. My blood work as improved too. Would just say if someone ask you to look at Melaleuca the Wellness company take them up on it.

They are constantly honoring any product replacements, always sending me products for free if I need a pump for my soap purchase, etc, replacing a broken mop, etc.
This company is simply amazing. The products are TOP NOTCH!
And if you can't fulfill the 35pv monthly, they allow UP TO FIVE people to be added to your account!
They have NEVER done any of my referred customer wrong (over 100) and they are very good at fixing any issues!