Full disclosure: I make a PT living as a Melaleuca rep. I am a businessperson who does not trust MLMs, so when I decided to do it as a business I drove straight to Idaho Falls from Edmonton Canada to meet the execs and even suggest new product ideas (which they mostly adopted based on market demand). After thorough due diligence I learned that it was originally purchased as an MLM but soon converted to the insurance model of compensation. (Talk to your insurer to find out how their comp model works.) Melaleuca requires a membership and an immediate purchase because they know you'll fall in love with their products if you give them a chance. Smart business! And if you don't, then get all money back and cancel! Easy.) I don't find them secretive. Join with an email address to purchase direct--without becoming a member--and you can see all the prices. Or ask a member to email the price list! I honestly think the negative reviews are from people who've been burned by MLMs in the past, which I understand. To those people, I challenge you to find a low-pressure Melaleuca rep and ask them a million questions so you can find out more for yourselves. They should be willing and patient sharers of solid info. If you feel pressured, find someone else. Hope this helps.