Melaleuca

I've only recently become aware of this company and it is through no fault of my own. To be clearer, the laundry soap smell is overwhelming and invasive. While traveling I sat next to a person who had a distinct odor that I rightly identified as laundry soap. During my visit my host used it to wash my clothing! As a person with allergies triggered by cheap fake fragrances it is a miserable experience to be within its range. And, the label called the lavender scent "natural". It is in no way natural. And it is wrong to label it as such. This stuff is cheap, foul and allergy producing.

I ordered some product that was damaged by UPS in the shipping. Only 1 bottle was damaged. I called up Customer Service. They answered within the first ring and spoke English, told them the situation. They said no problem I just shipped you another package. I said I haven't told you which product. The lady said she shipped out all the products again and just keep the others that aren't damaged as an apology. Incredible customer service.

You have to use a minimum amount of points of products EVERY month or it's auto sent to you. Plan on spending at least $65/month. Vitamins/Minerals have added fillers that are not good. Watch videos to earn cash deduction of purchase only to have it subtracted from points, SO then you have to buy more. Packaging is horrible. Over-priced products! Want to buy handsoap? Remember to buy the pump! You have to buy it separately! They claim products to be natural but they are all not. They offer no non-aerol hairspray. They claim to be an all USA company but the do business with buying from non-usa companies. (See pic.) AWFUL cancelation procedure: Contact your rep., get a link, print out and fill out form, sign, scan and send by email or fax back to company, wait for confirmation reply. Geesh!

I've never seen such a greedy company in my life and their products are no better than the ones you can buy at the store. They are offering free shipping only if you buy 44 points then they give you the shipping cost in shopping dollars but when you use the shopping dollars, that doesn't count towards your 35 monthly points. You get zero points when you use shopping dollars. Such a ripoff

If I could give this crap negative stars I would. I have not been impressed with their overpriced products that you are REQUIRED to buy every single month. You have to spend 35 "product points" which is somewhere between $50-80 EACH MONTH. I have been desperately trying to cancel my atrocious membership and they just keep harassing me! I wish I had never even gotten involved with this disgusting company. Customer service is a joke because they won't cancel your membership. You are supposed to sign a paper that you wish to cancel and send it back to them which I DID and they STILL continue to tell me I'm REQUIRED to buy products from them! Um... excuse me? No thank you. Never in a million years.

Here we go another month and already trapped into odering stuff I still have plenty off to make up minimum order that I will have to pay over $10 in shipping. Oh wait. If I order another $15 worth of stuff bring my order to almost $100 I can get free shipping... Big freaking whoop!. Watched several hours to qualify for loyalty dollars and didn't get credited for $#*!!. I HATE THIS COMPANY!

Placed order 2/28/23. Was never delivered. Talked to several people. Told me I had to wait 10 days. They supposedly sent another one. Never rec'd. Neither was shipped. I tried to do a refund through UPS. They never rec'd the pkg. Told me they couldn't refund my money. Finally Matt tells me they will but it will take up to 10 days to get the refund which is another lie. Bank says as soon as they send it, it will show as pending in my account. Never rec'd refund. Called today 4/4/23 spoke with Jence. They can't refund money electronically but have sent a check out on 3/28/23. Still haven't rec'd it. This company is not reputable. I'm also seeing that their products that are harmful. I thought they were an all natural company. I've been lied to for 4 years. I closed my account and was helping my daughter so she didn't have to order so much product. Not worth the money. Surely there are reputable companies out there. I hope you don't get screwed by them.

We canceled our account with them last year, and then they charge my wife's card with $41.99. They say it will take up to 10 days to get the refund. It didn't take them 10 days to take it from us. They have put a very bad taste in our mouth. This is wrong. We will NOT recommend them to anybody. I would not rate them a one star, but that is the worst they will let me rate them. This is very wrong.