MegaMotorMadness

EXTREMELY DISAPPOINTED with the entire operations! I placed an order with this company and received an email "From: Service Center (*******@megamotormadness.com) Sent: Thu 3/05/15 5:02 PM". Approximately 3 or 4 days later, I received a call asking to clarify the order [Name: ATV067 Electric ATV - Green Price: $549.00; Name: ATV068 Electric ATV - Spider Blue - Price: $539.00] (Total: USD1055. 36/Your account statement will show a charge of USD1055. 36). After clarifying the order, the woman could not provide an answer regarding the shipment since "Follow this link to check the status of your order at any time: View your order" did not work. I have called this company several times (only to have music played, a brief message requesting I leave a message, etc.); and, participated on the "chat now" (only to receive the same tiring message that no one was available...). I feel as though this company is not legitimate and I have been ripped-off. I will contact the Better Business Bureau (BBB) and the Federal Trade Commission (FTC) regarding this matter. If I could have given 1/5th of a star I would even struggled with 1/5th--too high a rating! Yes, I am EXTREMELY DISAPPOINTED!

Mega motor madness is a scam. They have a handful of employees who lie, cheat and scam people out of their hard earned noney. This can be evidenced by the hundreds of complaints that they have had against them. They have stole $560 dollars from me. They sold me a kids dirt bike for the purchase price of $560. I have no bike and they have my money. I called and spoke to a rep asked them when my order would be shipped. They responded that it would be 2-3 business days. I told them I wished to cancel. Rep said that I would be liable for 10 percent charge for cancellation, which I agreed to. I wanted to cancel to to the fact that they have an F with better business and hundreds of customer complaints. The rep said to inform her via email to cancel which I did. A few days later I looked at my email and opened an email they had sent me which said that the order had already shipped. They had provided me with a tracking number. I called the carrier and provided the tracking number and they informed me mega motor madness had put a stop on the shipment. At that point I contacted motor madness and asked for a refund or the bike. They indicated that all they could do is send me 128 refund. That's 428 on a dirt bike I never laid eyes on. I called several times and asked to speak to a manager and was refused. They rep actually refused to let me speak to a manager, first saying a manager was not there. Then secondly saying the manager was to busy to come to the phone. They have come up with a bag full of lies as to why I am responsible for paying for the bike I never recieved. I will continue to spread the word across the country and warn others about these dishonest crooks.

WOW... Where do I start? I purchased two 125cc ATV four wheelers for my 5 yoa son and my 4 yoa daughter on Sept. Of this this year! They arrived about a week and a half later, not on the delivery day and I never received a call telling me they were not going to be there, so much for taking the day off, took the next day off to for TWO days off of work for these to arrived. They came stacked on on top of the other. The one on the bottom came damaged as the metal frame broke during shipping causing the top one to scrape the racks, cut the seat, scratch the plastic, damaged the front plastic tube gaurds, the head lights were mounted to the handle bars (CHEAP) not mounted as shown in the picture (inside the plastic), it was missing a pair of gloves that was ordered, I was missing nuts, washers and cotter pins to complete putting one of the machines together. When I called I was asked to send photos, I send 20 photos TWICE, and spoke with the same person TWICE who had NO CLUE. Finally asked to speak with the manager, LAUREN, explained my situation AFTER TWO months of getting no where. I have had the two machines for over two MONTHS, they haven't been started or ridden so my three month parts warranty is almost OVER! I was told by the manager that she would look into it and the parts manager would call me the next day... NO CALL... two weeks later I called again! Now I am unable to get in touch with the Manager as she is always BUSY! CUSTOMER SERVICE IS HORRIBLE! The machines looked great as a DUST COLLECTOR... Maybe I will have parts by Christmas... Dear Santa PLEASE BRING THEM!

Purchased a 50cc dirtbike back on October 31st 2015. It said free shipping. They call me back a week later and said its an extra $44 to ship to me. I refused and said give me my money back. She claimed the bike i bought always seems to pay for shipping. I picked a different bike after i was talked into staying with their company. It was $40 cheaper. No money came back to me. They claimed my location was why. Website says in small print some shipping fees may be required for east coast. (95% of 48 states are free) I guess Cincinnati is a desert city Island! Box comes through UPS destroyed. Pegs hanging out of the box damaged and the box was missing chunks of cardboard and re taped over and over with packing tape. Looks like an open box return. I called the company and complained. They insisted i send them pictures of the damage. I did so but that wasn't good enough. They called back and said to open it up and take pictures. I then discovered there was no hardware, no stickers, both pegs damaged, scratched on the frame and plastic. The company didn't send me the free gloves either. They emailed me back several times inquiring about what was needed to ship out. I responded thinking they were going to make good on the problems and received promises. That was December 4th. Sent a nasty email today the 18th to get a response they were to busy and will try to send out Monday to get it to me by Thursday (Christmas eve). This is a gift for my 9 year old from Santa. How am i going to give a gift you cant put together and looks used! No offer of a refund for shipping or money off for the 2 month headache or any remorse to how i have to figure out how not to disappoint my son on Christmas. They get two stars for the 5 messages they left me and the 18 emails of hopeful BS they swept my way. I will be letting the BBB know they. From the sounds of it they are the middle man for China. STAY CLEAR OF THIS COMPANY!