kristin m.

Mega motor madness is a scam. They have a handful of employees who lie, cheat and scam people out of their hard earned noney. This can be evidenced by the hundreds of complaints that they have had against them. They have stole $560 dollars from me. They sold me a kids dirt bike for the purchase price of $560. I have no bike and they have my money. I called and spoke to a rep asked them when my order would be shipped. They responded that it would be 2-3 business days. I told them I wished to cancel. Rep said that I would be liable for 10 percent charge for cancellation, which I agreed to. I wanted to cancel to to the fact that they have an F with better business and hundreds of customer complaints. The rep said to inform her via email to cancel which I did. A few days later I looked at my email and opened an email they had sent me which said that the order had already shipped. They had provided me with a tracking number. I called the carrier and provided the tracking number and they informed me mega motor madness had put a stop on the shipment. At that point I contacted motor madness and asked for a refund or the bike. They indicated that all they could do is send me 128 refund. That's 428 on a dirt bike I never laid eyes on. I called several times and asked to speak to a manager and was refused. They rep actually refused to let me speak to a manager, first saying a manager was not there. Then secondly saying the manager was to busy to come to the phone. They have come up with a bag full of lies as to why I am responsible for paying for the bike I never recieved. I will continue to spread the word across the country and warn others about these dishonest crooks.