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MDG Reviews Summary
MDG has a rating of 3.7 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 3rd among Electronics sites.
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Love the computers and the options. The only issue is it takes forever to get your items. With that, I would still order again.
Customer service was very nice and knowledgeable. They provided me with all of the information that I needed to complete my purchase.
Thank you for trusting us and helping us grow! We hope you'll enjoy your items.
GreatI got my computer everything seems to be nice Waiting on my TV to come hopefully everything's OK with that will need to get your great company will deal with this company for a long time
We're thrilled to hear that you had such a positive experience. Our goal is to provide the best service and looks like we achieved it with you. We hope you'll continue to shop with us.
It was a very easy process with the help of the agents. They explained the process very clearly and they were very nice.
Thank you very much! We are pleased to learn that the process was easy for you and that you had a great experience that we strive to offer to each customer. Enjoy your items and come back soon.
I waited over a month for a prosuct to come up for purchase and i caught it 2 hrs after it went on. Put my card number in for said product and you took my money out of my account for said product and then call me to say you sold them on me after i paid for it. And i still havent got my money back for it. You told me you would hold it til it came if it ever does. And my month fee went down 4 bucks from you taking off 500 dont make sense. Im so disappointed and i would recommend a site that takes your money just cause. Thats not how you do business
Thank you for your feedback! Unfortunately, we had a backorder and the product went out of stock. We’re working to improve our inventory management to prevent issues like this from happening again. Additionally, we located the account and looks like you continued with a new order. We shipped the order after 1st payment. As per your tracking number, should be delivered on Thursday.
A lot of signing and hoops to jump through to even get the stuff sent to you or ready to ship. But otherwise than that it's a good company
Not happy with service, tv arrived defective, taking too long to correct the problem. Almost 2nd payment due and no t. V. as of yet.
Thank you for your feedback! We’re sorry to hear your product arrived broken. We try to take every precaution to ensure that everything arrives safely, but it clearly didn’t work this time. We do apologize.
New TV is shipped and we've sent you a tracking number so that you can follow the order. You can reach our customer service department at 1-800-906-0976 ext 352 if you have additional concerns.
These guys gave me a credit line of 1200 immediately. A couple of days later, after I placed my first order, my credit limit was raised to 1700 and after they auto debited their first payment, they raised my limit to 2500. Customer service is super friendly and helpful. First order process is a little slow but its worth it. Best part is, they report to credit bureaus!
Thanks so much for leaving us such a great review! We always try to offer the best service, lowest prices and highest quality and we're happy to hear that we hit the mark for you. We're here for you anytime.
The delivery people were very nice as well as all the car, financial people at mdg. Very helpful in stressful situation.
Thank you, Stephanie! Your support and satisfaction mean a lot to us. We hope you’ll give us a call the next time you need our services. We would be happy to serve you again.
I am very pleased with my decision to do business with MDG. I never imagined how easy the process could be, but they made it happen. As I write this review I anxiously await delivery of my new gifts for myself, because I deserve it just as MDG deserves a good review. Great Job!
Thank you so much for taking the time to share your wonderful experience with us here. We take pride in knowing our customers are happy with our service. We're looking forward to serving you again.
MDG was very trouble free. My representative was very helpful and explained everything to me and was very reassuring.
We first ordered from MDG a couple of years ago. While I definitely do not recommend purchasing their extended warranties, Purchasing new laptops was a breeze
Thank you for your feedback. We're happy to hear that the process was easy. An extended car warranty may help cover the cost of certain repairs when the manufacturer’s warranty expires.
Enjoy your new laptop and let us know what we can do for you in the future.
Approved was fine
Getting paper work bank $#*! was t mentioned in process
Seem take longer process then should have
You can hardly understand the people you talk to. They are 100% outstanding at getting your initial payment then they suddenly play cat and mouse with you, transferring you from one department to the next. They didn't ship my order when promised. My order wasn't delivered when promised. It's floating around somewhere on a truck that no one knows where at. The tracking number takes you to a site that doesn't give any info, just a bunch of codes and dates. When I called to see what was going on they just said it was in Chicago and they didn't know when it would be delivered. They absolutely had no idea and didn't even apologize for the lack of professionalism. It's been almost 2 weeks and my next payment is due but I haven't received my order. I'm almost certain that I'll be delivered a damaged TV if it even comes. Don't fall for their lies!
Thank you for your review! We deeply apologize for the shipping delay. An inquiry has been sent to the appropriate department and we will personally see that you are satisfied. Additionally, you will receive an email with contact information and a member of MDG’S customer service team will be in touch with you today.
I would recommend to anyone looking to make installment payments on something they want as soon as possible.
Thank you for your review! We're delighted to hear that you're satisfied. We're here for you anytime.
I have not bad to about the company the payments is slower than a rent-to-own company highly recommended I will continue to shop with them
Thank you for your feedback! We're happy to hear that you had a great experience. With us, you can make extra payments or pay in full anytime without penalties.
I've recommend a couple of my friends an family members to check out MDG shopping website. I really appreciate the customer service an fast shipping
The process was straight forward - I'm still waiting to get my order, but so far everything has gone well.
Like MDG, but the time from ordering the product and actually getting the product is excessive. Almost a month in my case.
Thank you for your feedback and we are sorry if the process has been too long for you. As we are an online company, you must complete certain verification steps before shipping. The time frame is different for everyone, as sometimes additional documents are required and the time required to complete them depends on you and your ability to provide the requested documents. From there, it takes 7 to 10 business days to receive the item.
Seems to be a good company, except for the time it takes to make an order. No one really helped, I had to figure out how to do most of the order process on my own.
Thank you for your feedback and we're sorry your experience didn’t match your expectations. As our three-step process is built so that it can be completed online it is understandable that sometimes you have so many questions before proceeding. That's why we have a great team of experts ready to assist you all the way; We are sad to hear that you didn’t have the best experience we strive to provide to every customer. This is on us and we will use this feedback to make us better.
From the business
MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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