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MDG has a rating of 3.7 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 3rd among Electronics sites.
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The process was very convenient and customer service was excellent. When I had questions I felt very comfortable emailing or
Calling
They were very helpful and polite I appreciate there patience.
Thank you for everything...
Thank you, Jorge! We love to hear positive experiences like yours. Enjoy your items and please give us a call if we can help you in the future.
The whole process is long and drawn out plus the shipping has taken 2 weeks so far and i still don't have the T. V.
Thank you for your feedback and we' re sorry to hear that the process was too long for you. As we're an online company we must take precautions when lending to prospective customers as it is different from financing done physically in person. It takes 7-10 days to receive the order from when you've completed all the verification steps. To follow up, you can give us a call at 1-800-906-9076 ext 352.
Customer service could be nicer and speak English a little better. They come across kind of rude and a little pushy. I have spent a lot of money.
Thank you for your feedback and for bringing this to our attention! We work hard to offer the best service and your experience is very concerning. We will use it to improve ourselves and our services to prevent such experiences from happening again.
Very easy to apply. Great service. Quick processing. Excellent products. Lots to choose from. Great prices
Thank you so much! Your satisfaction and support mean a lot to us. Enjoy your item and please visit us again soon. We would be happy to serve you again.
My experience with MDG has been great so far! I love my new laptop and am excited to get to work using it for my new school starting October 28! Already used it for some of the pre work I have to do! Thank you MDG for helping me get something I didn't believe I could!
Thank you! We truly appreciate your business. Please let us know if we can help in any way in the future. We're looking forward to serving you again.
Everyone was super nice! I will for sure be back to shop for more!
Thank you for your feedback. It means a lot to us and we will make sure to provide you with the best service! We're here for you anytime.
Awesome thank you! Very easy and great customer service! Very polite and efficient delivery service!
Thanks for your review! We put customer experience and satisfaction as our priority, and your comment reaffirms the hard work we put in every day. So thanks for your kind words and we're looking forward to serving you again.
Great and fast shipping thanks for doing a good job with everything hopefully my credit get higher and I get to have more items
The customer service is amazing. They help you through the process step by step. I will use this company again and again. The products are great quality.
We are truly grateful to you for choosing us as your service provider and giving us the opportunity to grow. None of our achievements would have been possible without you and your support.
Awful customer service, Telling me they only deliver between 8 and 3 PM and I work 730 to 330 so I can except delivery I'm not taking time off of my job and losing money to buy a TV from you so if you can arrange delivery I will be canceling my order and getting my money back so either fix the issue or give me back my money and I'll buy from someone else
Thank you for your feedback and we're sorry to hear that you're not satisfied. You can schedule the delivery with CEVA.
Unfortunately, Ceva does not have drivers after 4 pm in this area. We will look into this issue and our customer service team will be in touch with you. For faster service you can give us a call at 1-800-906-0976 ext 352
Customer service was great I like how they keep me informed all around just a great place to deal with thank you
Thank you for your feedback! We cannot achieve this success without you as our customer. Your satisfaction is our number one concern and we promise to stay reliable.
Fast and easy process. Nathan, the one in charge of my application was very professional and detailed. Easy application process. Maybe I will purchase something else in the future.
We are grateful that you took the time out to leave us this review. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.
Very smooth and accurate process.no hassle or head aches at all. I got exactly what i wanted at a reasonable price and easy payment plan
Thank you for your feedback and we're glad to hear you got what you've expected. We hope to serve you again in the future.
Customer service and sales reps are rude.
Ordered one product received different parts different days. Packaging was damaged by ups so I'm sure my electronics were thrown around.
Thank you for your feedback and we’re really sorry you had a bad experience. We strive to give all our customers top quality produce and caring customer service.
When it comes to delivery service we're working on improvement in order to prevent issues like this from happening again.
The process was rather easy, but one of my items arrived not packaged in any sort of packing box, with the shipping label stuck directly to the item itself and the item's box was severely damaged
Well the hound you to buy a product, then once you do that they lie and tell you that your are pre-approved! Well, start the purchase process..., excited that want have to keep using this broken ghetto 30.00 dollar smart phone, you are waiting. As you check the dash board, it tells you are on hold awaiting the approval department.And that's after they have taken your 10.00 or 12.00 dollars out of your account. Then they continue this lie of a life time, like they are playing Michie on Big Brother... Then you get pissed and you lose $12.93, that you could used in your car for gas. Final, last step you are so pissed from being had, and tired of always being on the bottom. I'm like who else would even buys this stuff? Poor, middle aged adult students trying to make things happen, and you go for a chance... Bam you doing everything to try to keep from breaking down and hold on to hope. But if you don't have it to use don't even try it. Save you money up and buy your self a much nice set of tires, or what ever. Just remember this company will steal your money... because they got my money 12.98 is 12.98. If I didn't value it I wouldn't be mad about it!
Thank you for your review and we're so sorry to hear that you're not satisfied with our services. We work really hard to offer the best service, easy process and affordable payments. MDG has been in business for decades and we provide you with all the information. Nothing is hidden. If you don't want to proceed with this order, we'll post a refund. If you have additional concerns please give us a call at 1-800-906-0976 ext 356
I have excellent credit and the lender could have given me 3000 instead of 2500 as I made it clear to them that I was only joining for the purposes of credit repair. Instead I was denied and only allowed the 2500. And it was too late because the inquiry had already been completed.
Also, all the items online to purchase are very high priced, not much room for frugal spending for the purposes of building credit since I was forced to purchase items I don't need anyway
Thank you for your feedback! We review the application and approve the credit based on the information you've provided/you can't request the amount. Also, you're not forced to use the credit, it's available for 3 months and then will expire.
When it comes to price, MDG follows pricing set out by manufacturers as well as the market price of our competitors to ensure we stay competitive in the markets, and we also offer price matching so long as the product matches ours! If you need additional information please give us a call at 1-800-906-0976 ext 356.
This place is a scam, they approved me for $2300 even though my credit is poor. I placed the order, they took out my money from my bank account and then cancelled order with no notice or reason. I don't expect to ever see it again... Best I can do I think is worn others unfortunately.
Thank you for your feedback! Your order has been cancelled because of specific reason and our agent will be in touch with you to provide you with more details.
Always the best cooperation, customer service and products available! They always take care of you to the best of their ability! I've been a customer for awhile and they continue to support me!
Thank you for such a great review! It means a lot to us. As a matter of fact, we're looking forward to serving you again.
Answer: Nope. On a PS4 or Xbox it's 75.00. Make sure you check the documents they send for all the charges.
Answer: I was call saturday by this Ivan guy he claimed I didn't add a SSN when I filled out my application. An he requires for me to send him a picture of my SS card. Thats bull I was approved for 1200. 00 line of credit. In order to get approved for any kind of credit u must give ur SSN which I did. Their web page is in need of maintain. It has bugs. Big Bugs. Lol
Answer: Hello, All items are covered by the manufacturer's warranty (one year) and you can add a 2 and 3 year extended warranty. If something needs to be fixed, you can call us at 1-800-906-0976 ext. 352 and one of the agents will assist you.
Answer: Hello, We normally ship after the first payment is verified.
Answer: Hi, We will ship as soon as we verify the information your provided when you applied and weve received your first payment.
Answer: Hi, Ola. To avoid sharing personal information on a public forum, I invite you to contact our sales department at 1-800-906-0976 x 356 (Canada) or x 357 (USA) to have our sales process explained to you in further detail.
MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.
Thank you! We're happy to hear that the process was easy for you and that you had a great experience with us. We're looking forward to serving you again.