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MDGReviews 5,387

3.7

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MDG Reviews Summary

MDG has a rating of 3.7 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 3rd among Electronics sites.

service
277
value
263
shipping
251
returns
142
quality
235
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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The process was very convenient and customer service was excellent. When I had questions I felt very comfortable emailing or
Calling

Date of experience: September 29, 2019
Ivana V. — MDG Rep
over a year old

Thank you! We're happy to hear that the process was easy for you and that you had a great experience with us. We're looking forward to serving you again.

California
1 review
0 helpful votes
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Review
September 30, 2019

They were very helpful and polite I appreciate there patience.
Thank you for everything...

Date of experience: September 29, 2019
Ivana V. — MDG Rep
over a year old

Thank you, Jorge! We love to hear positive experiences like yours. Enjoy your items and please give us a call if we can help you in the future.

California
2 reviews
0 helpful votes
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Slow
September 30, 2019

The whole process is long and drawn out plus the shipping has taken 2 weeks so far and i still don't have the T. V.

Date of experience: September 29, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your feedback and we' re sorry to hear that the process was too long for you. As we're an online company we must take precautions when lending to prospective customers as it is different from financing done physically in person. It takes 7-10 days to receive the order from when you've completed all the verification steps. To follow up, you can give us a call at 1-800-906-9076 ext 352.

Arkansas
1 review
0 helpful votes
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Disappointed
September 30, 2019

Customer service could be nicer and speak English a little better. They come across kind of rude and a little pushy. I have spent a lot of money.

Date of experience: September 28, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your feedback and for bringing this to our attention! We work hard to offer the best service and your experience is very concerning. We will use it to improve ourselves and our services to prevent such experiences from happening again.

Wyoming
1 review
0 helpful votes
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Excellent service
September 30, 2019

Very easy to apply. Great service. Quick processing. Excellent products. Lots to choose from. Great prices

Date of experience: September 28, 2019
Ivana V. — MDG Rep
over a year old

Thank you so much! Your satisfaction and support mean a lot to us. Enjoy your item and please visit us again soon. We would be happy to serve you again.

TW
1 review
0 helpful votes
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Love it!
September 30, 2019

My experience with MDG has been great so far! I love my new laptop and am excited to get to work using it for my new school starting October 28! Already used it for some of the pre work I have to do! Thank you MDG for helping me get something I didn't believe I could!

Date of experience: September 28, 2019
Ivana V. — MDG Rep
over a year old

Thank you! We truly appreciate your business. Please let us know if we can help in any way in the future. We're looking forward to serving you again.

Georgia
1 review
0 helpful votes
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Just as described
September 30, 2019

Everyone was super nice! I will for sure be back to shop for more!

Date of experience: September 27, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your feedback. It means a lot to us and we will make sure to provide you with the best service! We're here for you anytime.

South Carolina
1 review
0 helpful votes
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Excellent service thank you
September 30, 2019

Awesome thank you! Very easy and great customer service! Very polite and efficient delivery service!

Date of experience: September 27, 2019
Ivana V. — MDG Rep
over a year old

Thanks for your review! We put customer experience and satisfaction as our priority, and your comment reaffirms the hard work we put in every day. So thanks for your kind words and we're looking forward to serving you again.

Tennessee
1 review
0 helpful votes
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Great Job
September 30, 2019

Great and fast shipping thanks for doing a good job with everything hopefully my credit get higher and I get to have more items

Date of experience: September 27, 2019
Pennsylvania
2 reviews
0 helpful votes
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Easy, it was easy.
September 30, 2019

The customer service is amazing. They help you through the process step by step. I will use this company again and again. The products are great quality.

Date of experience: September 27, 2019
Ivana V. — MDG Rep
over a year old

We are truly grateful to you for choosing us as your service provider and giving us the opportunity to grow. None of our achievements would have been possible without you and your support.

Florida
1 review
0 helpful votes
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Company stinks
September 30, 2019

Awful customer service, Telling me they only deliver between 8 and 3 PM and I work 730 to 330 so I can except delivery I'm not taking time off of my job and losing money to buy a TV from you so if you can arrange delivery I will be canceling my order and getting my money back so either fix the issue or give me back my money and I'll buy from someone else

Date of experience: September 27, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your feedback and we're sorry to hear that you're not satisfied. You can schedule the delivery with CEVA.
Unfortunately, Ceva does not have drivers after 4 pm in this area. We will look into this issue and our customer service team will be in touch with you. For faster service you can give us a call at 1-800-906-0976 ext 352

Texas
1 review
0 helpful votes
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Customer service was great I like how they keep me informed all around just a great place to deal with thank you

Date of experience: September 27, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your feedback! We cannot achieve this success without you as our customer. Your satisfaction is our number one concern and we promise to stay reliable.

California
1 review
0 helpful votes
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Phenomenal
September 30, 2019

Fast and easy process. Nathan, the one in charge of my application was very professional and detailed. Easy application process. Maybe I will purchase something else in the future.

Date of experience: September 27, 2019
Ivana V. — MDG Rep
over a year old

We are grateful that you took the time out to leave us this review. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

Virginia
1 review
1 helpful vote
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Very smooth experience.
September 30, 2019

Very smooth and accurate process.no hassle or head aches at all. I got exactly what i wanted at a reasonable price and easy payment plan

Date of experience: September 27, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your feedback and we're glad to hear you got what you've expected. We hope to serve you again in the future.

Washington
1 review
0 helpful votes
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Everyone could do better.
September 27, 2019

Customer service and sales reps are rude.
Ordered one product received different parts different days. Packaging was damaged by ups so I'm sure my electronics were thrown around.

Date of experience: September 26, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your feedback and we’re really sorry you had a bad experience. We strive to give all our customers top quality produce and caring customer service.
When it comes to delivery service we're working on improvement in order to prevent issues like this from happening again.

Maine
1 review
0 helpful votes
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Damaged shipment
September 29, 2019

The process was rather easy, but one of my items arrived not packaged in any sort of packing box, with the shipping label stuck directly to the item itself and the item's box was severely damaged

Date of experience: September 26, 2019
Arkansas
1 review
0 helpful votes
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DO NOT TRUST
September 27, 2019

Well the hound you to buy a product, then once you do that they lie and tell you that your are pre-approved! Well, start the purchase process..., excited that want have to keep using this broken ghetto 30.00 dollar smart phone, you are waiting. As you check the dash board, it tells you are on hold awaiting the approval department.And that's after they have taken your 10.00 or 12.00 dollars out of your account. Then they continue this lie of a life time, like they are playing Michie on Big Brother... Then you get pissed and you lose $12.93, that you could used in your car for gas. Final, last step you are so pissed from being had, and tired of always being on the bottom. I'm like who else would even buys this stuff? Poor, middle aged adult students trying to make things happen, and you go for a chance... Bam you doing everything to try to keep from breaking down and hold on to hope. But if you don't have it to use don't even try it. Save you money up and buy your self a much nice set of tires, or what ever. Just remember this company will steal your money... because they got my money 12.98 is 12.98. If I didn't value it I wouldn't be mad about it!

Date of experience: September 26, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your review and we're so sorry to hear that you're not satisfied with our services. We work really hard to offer the best service, easy process and affordable payments. MDG has been in business for decades and we provide you with all the information. Nothing is hidden. If you don't want to proceed with this order, we'll post a refund. If you have additional concerns please give us a call at 1-800-906-0976 ext 356

Massachusetts
1 review
0 helpful votes
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Not happy with approval limit
September 27, 2019

I have excellent credit and the lender could have given me 3000 instead of 2500 as I made it clear to them that I was only joining for the purposes of credit repair. Instead I was denied and only allowed the 2500. And it was too late because the inquiry had already been completed.

Also, all the items online to purchase are very high priced, not much room for frugal spending for the purposes of building credit since I was forced to purchase items I don't need anyway

Date of experience: September 26, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your feedback! We review the application and approve the credit based on the information you've provided/you can't request the amount. Also, you're not forced to use the credit, it's available for 3 months and then will expire.
When it comes to price, MDG follows pricing set out by manufacturers as well as the market price of our competitors to ensure we stay competitive in the markets, and we also offer price matching so long as the product matches ours! If you need additional information please give us a call at 1-800-906-0976 ext 356.

Canada
1 review
0 helpful votes
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This place is a scam, they approved me for $2300 even though my credit is poor. I placed the order, they took out my money from my bank account and then cancelled order with no notice or reason. I don't expect to ever see it again... Best I can do I think is worn others unfortunately.

Date of experience: September 25, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your feedback! Your order has been cancelled because of specific reason and our agent will be in touch with you to provide you with more details.

New York
1 review
0 helpful votes
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Best Company MDG
September 26, 2019

Always the best cooperation, customer service and products available! They always take care of you to the best of their ability! I've been a customer for awhile and they continue to support me!

Date of experience: September 25, 2019
Ivana V. — MDG Rep
over a year old

Thank you for such a great review! It means a lot to us. As a matter of fact, we're looking forward to serving you again.

From the business

MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.


mdg.com
Founded in 1991
Wilmington, DE