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MDG Reviews Summary
MDG has a rating of 3.7 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 3rd among Electronics sites.
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Every experience I've had with them has been great, I look forward to keep doing business with them
Excellent customer service experience. Very easy to order something no worries! These guy's are awesome
Thank you so much! We're delighted to hear that the process was easy for you. Enjoy your item and please visit us again soon. We're looking forward to serving you again.
I was a little upset when I purchased the mixer and the next day you had the offer with the mixer and a smoothie maker if I knew you were going to offer that I would have waited and bought that one
MDG was very thorough to make sure that I received exactly what I was looking for! They answered all of my questions and verified in many ways that there was absolutely no identity theft going on.
Thank you for your review! We're delighted to hear that we made your experience such a positive one.
This being a third order I've done through MDG, I expected it to go without a hitch. However, it took a lot longer to be able to make the payment and have the item shipped. I should have had the computer more than three weeks ago, but because of a couple of minor paperwork hiccups, it took a while to get it shipped. Meanwhile, I allowed myself to be up sold for an antivirus plus package for the computer only to find out that McAfee no longer supports that software and it's nowhere on their site! That was what really annoyed me the most. Why am I paying for something that I'm not going to get any use out of? Not only that, but I sent you an email about 2 days ago and I have not heard a response yet. When I looked at the card that was sent in a separate envelope in the shipment, the dates for when the software was initiated was in 2014! That's a five-year-old software license card. Someone at MDG has got to figure this out because I'm not happy about paying for a piece of software that I'm not going to be able to use.
Thank you for your review. An inquiry has been sent to the appropriate department and we will personally see that you are satisfied. Additionally, you will receive an email with contact information and a member of MDG’S customer service team will be in touch with you today. If you have any questions or concerns, please contact us at 1-800-906-0976 ext. 352
Not Happy have to let leave work for nothing I just want to know if I can get the address where my television is so I can go get sinc I am working on the go this two weeks plus.
Have ordered four items. All have been great. No problems. The only thing I would recommend is faster processing
Thank you for your review! We're attending to your needs and will use your feedback to make us better. We're here for you anytime.
I have been working with them for over 5 years. 3 TV's, Lap top, P. C X box and now a Bed in a Box
Not only have they made my life easier I know have credit cards because of my outstanding payment history
Thank you for taking the time to share a word about us. We appreciate your business. Our goal is to make the process easy and shopping affordable, and it sounds like we achieved that goal with you. Please let us know if there is anything else we can help you with.
It takes to long to. Get product I have been waiting for about 3wks and ots. Gonna be time to make a payment a week after I get my ALLof merchandise which I still won't get til the end of month on or abiut the 26th of September and payment will be due again on the 5th of October.
Thank you for your feedback. We're sorry if this left you with a negative experience and we apologize because of the delay. Generally, it takes 7-10 business days to receive the order from when you've completed all the steps. Your situations was an exception as the item went out of stock. Lorraine Bel Aire Reclining Sofa and Chair are shipped and we sent you an email with a tracking number so that you can follow the order. If you have additional questions, please give us a ca ll at 1-800-906-0976 ext 352. Thank you
Great customer service and name brand products I purchased a air conditioner and a tv I am very satisfied with all
Thank you for your feedback. Enjoy your new item and please come visit us again soon!
Easy process, prices are unbelievable, and shipping is fast. MDG make your experience smooth and pleasant.
Thank you so much! We're happy to hear that the process was easy for you. Enjoy your items. We're looking forward to serving you again.
I ordered a Samsung 58 in. With sound bar and sub. The package labeled for sound contained a wall mount. I email customer service and I'm still waiting to hear back
Been waiting for my tv to be delivered, all I've gotten so far is my power surge protector! They said it would arrive in 7 to 10 business day hope bbn it gets here before my first payment
Thank you for your feedback. It takes 7-10 days to receive the order. We sent you an email with a tracking number so that you can follow up the order. If you need additional assistance please give us a call at 1-800-906-0976 ext 352.
Company seems good but the delivery service they use UPS is slower then anyone else taking them two weeks to ship something the post office could have done in 5 days need to find a faster way to ship.
Thank you for your feedback! We will use it to make us better and improve our services. Please visit us again soon, we would be happy to serve you again.
I'm very satisfied and I recommend people u guy I really happy with my TV you guys are number 1 I'm going to recommend
Thank you for choosing us and for giving us a shot! It's so nice to hear that we made your experience such a positive one. Your recommendation means a lot to us. We look forward to serving you for many years to come!
Customer service, impeccable.
Products, to die for and affordable on a budget like mine, and I honestly cant create more emotions or feelings for how amazing your company really bbn isn't
Wow! It is wonderful to hear that you had an excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Everyone I spoke with were professional and helpful. My item came when they said it would and the delivery guys moved it where I needed it. Haven't opened the box yet but it looks very promising.
Thank you for your review! We really appreciate the feedback. Enjoy your item and let us know if we can help in the future.
No issues not complaints. Currently waiting on my delivery. But thus far the customer service is more than I expected. They call, leave vm and follow up with email. Which is amazing. Very satisfied so far
Thank you so much! We're constantly working on our services in order to provide the best and we're glad to hear that you're satisfied. We're here for you anytime.
I received half of my order one day and then the next day i received my order that look like it was tampered with or possibly damaged and 2 items was not in a proper box to at least disguise what it is and i have pictures
Thank you for your feedback and we're sorry to hear your experience. All the items come from manufacturers to us, to you, they are not used or pre-opened. We will use this feedback to make us better and improve our delivery services. If one of the items is damaged please give us a call at 1-800-906-0976 ext 352 and we will look to resolve the issue promptly. Thank you!
Just got my new recliner I really like it. But overall I have never heard of a company who would never take your merdice out of the box put it together & bring it in your home to make sure there was nothing wrong with it. In all the years I bought furniture this is the worest, made me very mad.
Thank You
MRS. DOLORES HODOSE
Thank you for your feedback! Our standard delivery is a curbside delivery, the driver will not bring the unit into your home. But if you need assistance to bring the item into your home we have some upgrades available which can include removal of packaging, setup of your item and debris removal. We're sorry if this left you with a negative experience. Enjoy your recliner and please let us know if we can help in the future.
From the business
MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review and for being such a loyal customer. We are thrilled that you enjoyed your experience with us. As a matter of fact, we look forward to serving you for many years to come!