I was approved for $2500 in credit. Picked some things out and got a call from them to see if I was ready to order. Spoke with them and everything was good so I placed my order and connected my bank account so they could take out their payments. After I put in my banking account log in info and connected it I get a message saying that I'm no longer approved. I'm employed. I make decent money and I have several credit cards with good payment history. There's no reason for it to be denied. I'd be willing to bet that they have never fulfilled an order and any review that says they've had a good experience is a shill. Waiting to see if money is missing from my account in the next few weeks now
Approval was fast and simple and employees thus far have been very professional/helpful. However the system to get priority invoicing was a pain and took me 2 days 3 emails/screenshots for them say they had it. I also kept running into an issue where one item or another was out of stock which delayed invoicing/shipping. I also had To call 2x to get my tracking numbers emailed to me.
I was very skeptical about ordering due to the way the website seemed like a scam. I am pleased to say that I was wrong. The service was second to none. The products arrived fast and brand new in their original packaging. The communication was great throughout the whole process and the prices were extremely reasonable. I was being charged locally $1400. 00 for the same laptop I purchased from them at just $750.00. I have already got my mom and wife to open accounts with them and I will definitely continue to do business with them. A++++++++++
Thank you for giving us a shot! We are grateful that you took the time out to leave us this review. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.
Quick and easy. All online. Fast delivery. Nothing to fax or verify this time. Received my tracking number within a coupe of days and my purchase was at my front door the next day. From start to finish I think I had my purchase in 4 days. It was wonderful
Thank you so much! Your comment made our day here at MDG. We’d be glad to serve you again!
I've been paying $89.00 for 4-5 years now, on an $1100. 00 laptop.
That's thousands more than it's worth.
What they do, they try to take money out whenever they feel like it.
Instead of agreed upon day.
Oh don't worry, they take money on that day too!
They told me they will send it to the collection bureau if I don't keep paying.
Whenever I call them, they offer me a "buy out", for more thousands of dollars.
One day I'm gonna find a way to make the shareholders pay!
What else can I do?
On a scale of 1-10, the stress they have caused over the many years is about 1000!
Their like a bully who steals your lunch money. They just took it again!
What am I gonna do? Open for ideas.
Donny Weedmark
*******@gmail.com
*******941
Hi Donny, All of your payments are automatically deducted from your account and follow the payment plan and schedule you agreed upon before we shipped the item. Nothing is hidden and everything is outlined in your contract. MDG offers an open term loan and you can increase the payment amount, make additional payments or pay it off in full at any time without penalty! In addition, we would be happy to review your account and provide you with more details. Please contact us at ivanav@mdg.com or 1-800-906-0975, ext. 357, and reference your Person ID number so we can locate the account.
I purchased a computer which offers a free tablet if I complete my order online. The computer arrived without a tablet. I am leaving on April 22 for an overseas vacation and I was hoping to carry the tablet with me. The tracking system indicates tat delivery will be on April 23 which is not acceptable. Can you do something?
I've been using MDG for close to 10 years. I've never had a problem and I am always impressed with their service. I have purchased a laptop, a smart TV, a sound bar and just now, another laptop. Purchasing a super easy and I always get my item quickly.
I can't think of one negative thing to say. Thank you
Thank you for all your support, trust and loyalty during this long journey which has not ended! You’re one of the most important parts of our extended family and your satisfaction means a lot to us!
I had to wait an additional week for the pc. Meanwhile I have to pay up on time every time. Lame. Still waiting for it btw. MDG insists it's coming so whatever. Edit: it finally came. Just took an extra week and a half.
Thank you for your review. A Customer Service ticket (2297595) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352
I first found out about MDG about six or seven years ago. My first purchase was a laptop, and I have been making purchases ever since! Customer Service has always made things simple and quick, and are always available to answer questions. Thanks, MDG!
I am a continuing customer with MDG. Unfortunately, their shipping criteria needs work! It takes to long for merchandise to ship and arrive, especially for what they charge for shipping! Again, this charge is costly enough for two day air, not two week standard!
Thank you for the feedback, David! We're listening carefully to your feedback and will use it to make us better. Additionally. We hope you'll enjoy your items and come visit us again soon. We would be happy to help again.
The whole process was very easy. Customer care was very pleasant and nice to work with. Everything was clear-cut no hidden charges or fees everything percent it to you right away before signing up or paying for anything. I would definitely recommend to anyone.
Thank you! We put customer experience and satisfaction as our priority, and your comment reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.
The customer service agent I was assigned (Victor) was not very friendly or professional. When he went on holidays I was in contact with another agent (Milos) who was very friendly and helpful. A+ for his service. Was not too happy when I saw that my credit expired. I tried to re-apply but for some strange reason did not get approved. I wanted to purchase the playstation 4. When I received my xbox one x bundle, there was no game, which was supposed to be part of the bundle. Overall the shipping speed was the best part of this transaction.
Thank you for your review. A Customer Service ticket (2325592) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352
I had existing credit. I don't understand why the process takes so long. Also if electronics are shipped via UPS why isn't it next day delivery? I know the markup is quite a bit on any MDG products vs instore. It should be quicker.
Thank you for your review.
Once you confirmed your order and make your first payment, your order is submitted to the verification team for a final revision. They then contact you to set up a payment plan, after that we ship.
Cooler super
I dont have 100 characters
Thanks for everything
Is that one hundred characters yet?
You guys are making me write all these stuffs
Really?
Ok, will try to submit again... hopefully i have reached one hundred character and can submit this... thank you for reading
Thank you for your review, we appreciate the feedback.
We still don't have our order. But msg took money out of my account for the bed already. Still have no idea when bed coming. Called yesterday to find out when it will be delivery. We got a tracking number and it still doesn't tell me anything.
I would love not to have to even click a star. I was more interested in rebuilding my credit, of course, I could buy a tv off a truck for a couple of hundred bucks why pay 2000 after it said and done with MDG.
I send in all kinds of documents, I'd, they were taking all kinds of money for 6 weeks, and then I find out I don't qualify, why waste my time, giving messed up excuses asking for documents and more stuff, this should be done at the beginning, if u qualify u qualify. Done deal. And the first payment higher then the rest...
Thanks for the feedback! We're sorry to hear that we missed the mark for you, Danny! MDG has been in business for decades and has helped millions of happy customers. There is a reason behind every request and our terms and conditions state that we may ask for more detail at any time. Sometimes we do ask for the additional down payment(s) instead of denying credit altogether. This way everyone is given the opportunity to finance the products they love. You can reach us at 1-800-906-0975 x 357 so we can locate the account and we would be happy to provide you with more details.
Bought something that they said was back ordered. After months of getting the go around I cancelled my order, (bought it on eBay and had it in less than a week lol) but here it is a month after I've cancelled and still haven't received a refund.
Thanks for bringing this to our attention, William! I would love to resolve this as quickly as possible. Please send me your order ID number at ivanav@mdg.com so I can locate the account and follow up. Although if it’s more convenient for you, please get in touch with our Finance team at 1-800-906-0975 x 370.
The salesperson I dealt with, Ivan, was incredible. He answered all of my questions and followed up with me very quickly. The delivery was delayed by one day but that was fine with me. I love my new laptop. I would highly recommend Ivan be rewarded in some fashion for his wonderful service to me.
Thank you! We will let him know about your experience! As a matter of fact, please let us know what we can do for you in the future.
Really happy with furniture and TV.
Unfortunately our tablet broke very soon after receiving it.
Good customer service - made sure we received our order before Xmas which was a nice gift!
Very affordable and easy to obrain items for those who don't use credit cards! Thanks MDG! We will continue to use your services over and over and will definitely recommend you!
I am a returning customer with MDG and this has its advantages. Since they had all my required information the process was quick and painless. I believe I had my item confirmed and ready for delivery the same day and received it in 3 days. I recommend MDG to everyone I know.
Sincerely
G. McIntosh
Thank you! We appreciate it.
Overview
MDG has a rating of 3.7 stars from 5,384 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 5th among Electronics sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review, Jeremy! You will receive an email stating why you were not approved this time, but you can always reapply in 3-6 months! Anything else, do not hesitate to reach out at 1-800-906-0975 x 357.