Everything I ordered was exactly as I expected. It was an easy and smooth process. Shipping was on point. Products are great and function properly. I plan to purchase again with MDG. Thank you for a good online shopping experience.
Great customer service very friendly, quick service once verification process has been completed. My product arrived four days after I received the verification notification. Will do business with the company again.
Thank you! We are happy to hear
I bought a 46" tv and a laptop. Getting approved was a very simple process. My payments are reasonable and anytime that I need help their customer service is excellent. I would absolutely buy through them again in the future.
Great company
Easy financing
Excellent customer service
Amazing customer support
They went above and beyond to help me with everything. I'm going to finance a reclining sofa set asap! Currently financing a laptop for school.
Everything is top notch. 10/10
Thank you for your feedback. We are very pleased to hear you had a wonderful experience with MDG.
As an existing customer MDG has made it easy to order new product. Their financing department is easy to deal with but could work on communication a little better and in a more timely matter. Other than that I like using MDG for my computer products.
Thank you for being such a loyal customer! We're here for you anytime!
This company can CHANGE YOUR LIFE if utilized correctly. I see everyone complaining about prices and interest rates, but NO ONE is mentioning why we all came to this site to begin with... Poor credit. Of course you're going to pay more than the item is worth... How would MDG get any money out of this? Besides, the payments are so low bi-weekly/weekly, you don't even notice them coming out of your account! Just know it's going to take two-three years to pay it off if you don't put more towards your payments each time. I would recommend this site to anyone getting denied everywhere and genuinely trying to rebuild their credit... I salute MDG, was able to get my kids Nintendo Switches for Christmas. Sign up is simple and take two weeks or less to get everything setup. The faster you confirm your initial down payment (if needed) they expedite the shipping process and you get your stuff within 2-3 weeks... Recommend to any and everyone
Reading your review made our hearts full. Thank you for taking the time to write us this wonderful review. We do our best to provide outstanding service and it makes us happy to hear you had such an amazing experience. Looking forward to serving you again!
I must say when I first saw an ad for MDG I was skeptical about applying because I have bad credit. But after talking with the reps and them describing what takes place and everything with the application it was actually really easy. It's so easy that I had ordered multiple things from them and shipping time is roughly a week. Do I recommend MDG for getting a great deal in awesome bundles? Absolutely!
Thank you so much! Our goal is to make shopping affordable for everyone. We’re listening carefully to your feedback and providing the best service, to grow and improve.
A big ordeal to go through to buy anything. Just got the computer, but even with DSL high speed internet, very slow and won't load any apps hardly at all, apps it does have cost if you keep after 30 days, it can't even load it's own virus protection I had to load Firefox to get anything to work Windows 10 is no good going to ask for a return label, it does have nice big screen and was easy to set up, all in one takes no space. I'll try few more days but my Lenovo small laptop is faster and works better.
As a customer, I found their website user friendly. The sales staff was very helpful and made my purchase easier than I had thought. I love the desktop computer and television with sound combination I have purchased. Great experience, I would purchase from them again.
T. Munroe
I just wish the shipping on my TV would have been faster it's almost I am sorry it will be almost a month after my order date. I'm not sure which order number this is but I place two orders but other than that it was great
Thank you for taking the time to share your experience and for being our loyal customer. We're sorry if the shipping process left you with a negative experience. We've sent you an email with shipping details and tracking number so that you can follow up. If you need additional information you can give us a call at 1-800-906-0976 ext 352.
Since 2012 I've being buying things from MDG and always got a perfect service, delivery time frame. I've never had a problem with their products!
Thank you MDG for making my life easier to buy electronics
Was approved for $1,000 credit. After providing my banking account # and routing #, now they need prior paycheck stubs? Information was submitted yet still no acknowledgement of it. For me MDG has been a joke. Now I have other issues with them having my banking information.
Thanks for the feedback! It looks like the agents simply required some additional information. We do this for security purposes and there is a reason behind every request. Income needs to be verified so that we can set up a customized payment plan with the customer, and our terms and conditions state that we may ask for more detail at any time. We have been in business for many years, and just recently celebrated our 28th anniversary. Information is not requested with the intent to cause such frustrations, and we do apologize. Please understand that we are an online only company and we must take precautions when lending to prospective customers as it is different from financing done physically in person.
Paid my balance last week, and today I was still charged a scheduled payment. Now it looks like I have to wait 5 days for that to clean before they process refund which will take another 5 days, I needed that money and now they have really left me in a bad position, all because I paid my balance off early
Thank you for your review and we are extremely sorry for the inconvenience, Brant! When your payment was deducted and processed, your balance was not paid in full. We will review the account and as soon as we receive bank confirmation, the additional payment will be refunded. If there is anything else, please call us at 1-800-906-0976 x 370.
Everything that I have bought from MDG is very good quality. The products are a little expensive, but they make it possible to be happy with what you buy, and with an awesome payment plan. I like it that you can pay your balance off sooner, or defer a payment if necessary. I have bought quite a few things since 2005, and I'm very happy. I will be definitely buying again
I have been buying electronics from MDG for 5 yrs now. A laptop, 2 tablets, a home theatre an XBox One, phones and a couple of tv's. I have never had any problems with any of my purchases. The customer service is first rate. Professional, friendly and always willing to help. They are an amazing company to do business with. I will continue to do business with them in the future.
The process seemed long to get approved but once that was done I had my products very quickly. I have had to change and even move my payments and with just a quick phone call this was done so easily. I even forgot to put my payment in the account I use for them and called them right away and they did not charge me a returned check fee. Look forward to working with them again! I would give them 10 stars if I could!
To even get my order to ship it took almost a week they kept sending me in a circle making me send them different paperwork and by the time it actually did ship the delivery date was literally 2 weeks later and by then another payment was due two days later. I don't recommend these people
I bought over 3,000 worth of product and paid it off in less than 5 months. Never missed a payment. They say they update to the credit bureaus, but that is every 3-4 months if you complain. Today my credit score dropped 18 points because they closed my account for no reason. I had a zero balance! I was going to buy something else, but not now. So they dropped my score with a hard inquiry in December and dropped my score again in September because they closed my account. I will never buy from them again.
We are sorry to hear about the issue that you have experienced, Cheryl! We strive to provide the best possible experience to our customers and apologize for any inconvenience. Please provide us with your person ID number or phone number at marijar@mdg.com so we can locate your Account and look into this matter closer.
For those of us with credit issues, (who doesn't have them) MDG is the best. As long as you have a job, you can pretty much get approved. I got a great laptop, a couple of years ago, and I just got another one. Payments are easy, if you get stuck in a bind, customer service (Finance) are very accommodating, and understanding. Products are great, prices are affordable, and it's all name brand. GREAT Company
Hi there my name is Ian, and I have been a long time customer of MDG. The first time I bought something from them all they sold were computers believe it or not. Now I have made several more purchases ranging from TV to a kitchen stove. I am very satisfied with their service and customer care. I would definitely and have already refer anyone who wants to build their credit or just to buy yourself a toy lol I know I plan on making several more purchases...
Overview
MDG has a rating of 3.1 stars from 5,390 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 5th among Electronics sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for the great review. We appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.