Paid my balance last week, and today I was still charged a scheduled payment. Now it looks like I have to wait 5 days for that to clean before they process refund which will take another 5 days, I needed that money and now they have really left me in a bad position, all because I paid my balance off early
Thank you for your review and we are extremely sorry for the inconvenience, Brant! When your payment was deducted and processed, your balance was not paid in full. We will review the account and as soon as we receive bank confirmation, the additional payment will be refunded. If there is anything else, please call us at 1-800-906-0976 x 370.