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MDGReviews 5,387

3.7

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MDG Reviews Summary

MDG has a rating of 3.7 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 3rd among Electronics sites.

service
277
value
263
shipping
251
returns
142
quality
235
This company responds to reviews on average within 3 days

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New York
1 review
0 helpful votes
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Awsome
April 29, 2019

Love the computer. Quick shipping. Very easy to order. I have been with mdg for a couple of years now have never had a problem..

Date of experience: April 25, 2019
Ivana V. MDG Rep
over a year old

Thank you so much for the great review. We appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.

Hawaii
1 review
0 helpful votes
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MDG and ceva were great to do business with will definitely use again and refer people to them. Diane from mdg fast tracked order and ceva was 2 hours early

Date of experience: April 25, 2019
Ivana V. MDG Rep
over a year old

Thank you so much! Your satisfaction means a lot to us!

Canada
1 review
0 helpful votes
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Good products definitely worth it. I would buy again and again. Just got my TV in yesterday and absolutely love it.

Date of experience: April 25, 2019
Ivana V. MDG Rep
over a year old

Thank you for your review, we are delighted to hear.

Canada
1 review
0 helpful votes
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From when i first started with registering till i recieved my item was very simple and the service was excellent and very helpful.

Date of experience: April 24, 2019
Ivana V. MDG Rep
over a year old

Thank you for your feedback, we are happy to hear you had a great experience.

New York
2 reviews
0 helpful votes
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Love my items
April 28, 2019

Great purchases so far I will be ordering more. I wish you had a apartment size washer and dryer I would definitely purchase one. Thanks for all the great items.

Date of experience: April 24, 2019
Ivana V. MDG Rep
over a year old

Thank you for your review, we appreciate the feedback and your suggestion. We're always looking to update our inventory!

Canada
1 review
0 helpful votes
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Awesome
April 25, 2019

For my experience customer service is great and friendly and fast to receive you bought from mdg and always on time not once I wasnt satisfied

Date of experience: April 24, 2019
Ivana V. MDG Rep
over a year old

Than you so much for your feedback! Your satisfaction means a lot to us. We're here for you anytime.

Canada
1 review
0 helpful votes
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Good
April 25, 2019

I had to send in my information a bunch of times and had to wait for 3 months before I got my order. I like my PS4 pro but I'm still waiting for the tv

Date of experience: April 24, 2019
Ivana V. MDG Rep
over a year old

Hey Derek, thank you for the feedback! We reviewed the file and it looks like the agents asked for clearer and valid documents so that we can proceed with shipping. Please understand that we are an online only company and we must take precautions when lending to prospective customers as it is different from financing done physically in person.
As per your tracking number, the TV should be delivered today. Enjoy it!

Arizona
1 review
0 helpful votes
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I LIKE IT
April 25, 2019

At first it was bad then I saw that the website had been updated which really changed my mind and then I ordered. I didnt like that the original delivery date was set for one day but delivered a day earlier... I have to arrange to have an adult at home as ALL 4 adults work and many times no one is home. I had Wednesday scheduled for someone to be home but it arrived on tuesday thank goodness it didnt arrive until after 3 as I was able to be home.

Date of experience: April 24, 2019
Ivana V. MDG Rep
over a year old

Hello April, thank you for your feedback! We're sorry for the inconvenience regarding delivery. Please let us know what we can do for you in the future.

North Carolina
1 review
0 helpful votes
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Awesome
April 25, 2019

Fast shipping and great products. Definitely the way to go over RTO stores. Would recommend 100%. Will continue to buy from here.

Date of experience: April 24, 2019
Ivana V. MDG Rep
over a year old

Thank you so much! We're happy to hear you're satisfied with our service.

California
1 review
0 helpful votes
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Quick and easy process
April 25, 2019

I will be buying again, it was very easy and my rep was in contact with me the entire time. The couch's I bought were very well built.

Date of experience: April 24, 2019
Ivana V. MDG Rep
over a year old

Thank you for taking the time to write this review. We're happy to hear you had a great experience.

Canada
1 review
0 helpful votes
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Très satisfaisant
April 25, 2019

J'ai été très satisfaite de mon achat et mon expérience avec mdg ils ont répondu à toute mes attentes mon agent à été très poli et professionnel

Date of experience: April 24, 2019
Ivana V. MDG Rep
over a year old

Merci infiniment! Nous sommes là pour vous à tout moment.

Canada
1 review
0 helpful votes
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Very professional and courteous. Very prompt service. I received my order wa sooner than I expected it!

Date of experience: April 24, 2019
Ivana V. MDG Rep
over a year old

Thank you so much! We're delighted to hear!

Canada
1 review
0 helpful votes
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I am very satisfied.
April 25, 2019

I am a satisfied customer who is pleased with the customer service and all experiences I have had with MDG.

Date of experience: April 24, 2019
Ivana V. MDG Rep
over a year old

Thanks for the feedback! Let us know what we can do for you in the future.

Canada
1 review
0 helpful votes
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What the heck?
April 25, 2019

I have still not received my product (TV) as of todays date plus my bank account is being deducted for the payments yet I haven't signed for any deliver of the product... can someone help me out with this situation?

Date of experience: April 24, 2019
Ivana V. MDG Rep
over a year old

Thank you for your review. An inquiry has been sent to the appropriate department and we will personally see that you are satisfied. Additionally, you will receive an email with contact information and a member of MDG’S customer service team will be in touch with you today. If you have any questions or concerns, please contact us at 1-800-906-0976 ext. 352

New York
1 review
0 helpful votes
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Customer
April 26, 2019

Mdg has been pretty decent to me I just wish they were a little nicer in my situation with my first TV being broken by a child. Nevertheless their OK

Date of experience: April 24, 2019
Canada
1 review
0 helpful votes
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Almost perfect
April 24, 2019

Although I have to say I love that you give people a chance, and that I LOVE my TV and bed, the only problem, or suggestion I would say is that when ordering more then one item maybe pulling them together with a little better of a price, so I have two items valued at a little over 1500, and 2 payments one for 65 and the other 44, combining them for say 90 in total or 100 over an extra month or so would be much easier to handle and not to forget, other then that, I love the products, which there were more to choose from :) , and customer service reps very nice, Thank you

Date of experience: April 24, 2019
Ivana V. MDG Rep
over a year old

Thank you for your review, we appreciate the feedback and your suggestion.
Enjoy your items!

Canada
1 review
0 helpful votes
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Excellent service and products
April 24, 2019

The service and products recieved by MDG is outstanding. Very happy with both service and products I ordered along with the fast delivery.

Date of experience: April 24, 2019
Ivana V. MDG Rep
over a year old

Thank you for your review, we are delighted to hear.

Canada
1 review
0 helpful votes
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Very happy
April 24, 2019

I'm very happy with the service, delivery and quality. I recommend MDG to others. After buying once, I am a returning customer

Date of experience: April 24, 2019
Ivana V. MDG Rep
over a year old

Thank you so much for the great review. We appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.

Canada
1 review
0 helpful votes
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Horrible Service.
April 24, 2019

The service is absolutely horrible. No one calls in the time frame you are available to talk, they call on their time. When you need to get ahold of customer service it's next to impossible when you need to change simple things in your order or speak to someone about your order. No one wants to talk to you when your order is being shipped when you need help. I will never order from this company ever again.

Date of experience: April 24, 2019
Ivana V. MDG Rep
over a year old

Thank you for your feedback! We're sorry to hear you had a negative experience. We work really hard to offer the best services in the best possible environment. We strive to provide comprehensive and detailed information about our procedure, every product we sell on our website, with prices, user guides and high-quality images so that our customers can make an informed decision when buying online.

Canada
1 review
0 helpful votes
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Great Bed
April 24, 2019

Great one lovely bed, I can't say enough about how cozy the bed really is. They all treated me and help me in everyway they could and the shipping was fast and all was okay.

Thanks MDG

Date of experience: April 24, 2019
Ivana V. MDG Rep
over a year old

Thank you so much! We have a great team of experts ready to assist you all the way. Let us know what we can do for you in the future.

From the business

MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.


mdg.com
Founded in 1991
Wilmington, DE