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MDGReviews 5,387

3.7

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MDG Reviews Summary

MDG has a rating of 3.7 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 3rd among Electronics sites.

service
277
value
263
shipping
251
returns
142
quality
235
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Wow
April 24, 2019

Cant wait to try out my 10" kingsize bed with my 2 free pillows that are EXTRA comfortable. Easy ensemble.

Date of experience: April 24, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your feedback! Enjoy your items.

Canada
1 review
0 helpful votes
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I was very satisfied
April 24, 2019

Very satisfied with MDG but not with the shipping. The box was badly damaged thankfully the computer was not.

Date of experience: April 24, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your feedback! All of our items come brand new in the manufacturers packaging. They are not used, or pre-opened, they come from the manufacturer to us, to you! Sometimes items end up being broken, damaged in transit. We will be more than happy to replace the broken item with the new one!

Canada
1 review
0 helpful votes
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Great Service Consistently
April 24, 2019

Nothing but great Customer Service in all areas. Problems were dealt with immediately and without attitude. Very helpful. Will continue to do business and also continue positive posting on Social Media about purchases:-) Thank You MDG!

Date of experience: April 24, 2019
Ivana V. — MDG Rep
over a year old

Thank you so much! We're delighted to hear. Your support and loyalty have brought us this far and it’s only just the beginning.

Texas
1 review
0 helpful votes
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A great place to do business with.
April 24, 2019

Product is very nice and priced very well easy financing. The people I spoke with were very professional and polite. I will continue to use this company.

Date of experience: April 24, 2019
Ivana V. — MDG Rep
over a year old

Thank you so much! We’re attending to your needs. We’re listening carefully to your feedback and providing the best service

California
1 review
0 helpful votes
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The approval and process was pretty simple and the company's representatives where very friendly and helpful. Delivery was very smooth and the window of delivery was feasible.

Date of experience: April 24, 2019
Ivana V. — MDG Rep
over a year old

Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Illinois
1 review
1 helpful vote
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HP Pavilion All-in-One 24-r0xx
April 24, 2019

All in all a terrific experience! Ibrahim was the BEST Sales Rep! He explained the documents to me and was upfront with everything. And he was patient! OMG! I had so many questions because this was a huge purchase and I was nervous but he didn't pressure me and he offered me different payment options that were more comfortable to me. Ibrahim is my new best friend!

Date of experience: April 24, 2019
Ivana V. — MDG Rep
over a year old

Thank you so much! As our three-step process is built so that it can be completed online it is understandable that sometimes you have so many questions or help before proceeding. We’re always here to respond to all these concerns and make sure that you’re well informed about everything

Canada
1 review
0 helpful votes
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Very quick and easy
April 24, 2019

I ordered online and was very surprised at how quick they shipped out my order. Amazing service, I recommend MDG to everyone.

Date of experience: April 24, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your feedback, we are happy to hear you had a great experience

Canada
1 review
0 helpful votes
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Great experience
April 24, 2019

Was nervous to try this method of purchase but am very pleased with the total experience. This is my first big online purchase and will use MDG again. Thank you

Date of experience: April 23, 2019
Ivana V. — MDG Rep
over a year old

Thank you very much for your review. We work really hard to offer the best services in the best possible environment.

Canada
1 review
0 helpful votes
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MDG are very professional and efficient. I would recommend them to anyone who needs to build their credit. Their convenient service has been a life saver for my family.

Date of experience: April 23, 2019
Ivana V. — MDG Rep
over a year old

Thank you so much for your feedback! You’re one of the most important part of our extended family and your satisfaction means a lot to us!

Canada
1 review
0 helpful votes
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I am excited to have an upgraded computer. No more worrying if today will be the last day I see my important documents and pictures.

Date of experience: April 23, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your feedback, we hope everything continues to run smoothly for you.

Canada
1 review
0 helpful votes
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Outstanding value
April 24, 2019

This tablet is amazing! Crystal clear photos from the camera and clear precise color on the screen. Love it!

Date of experience: April 23, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your feedback! We're happy to hear you're satisfied.

Germany
1 review
0 helpful votes
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Uncomfortable
April 24, 2019

Every time we talked on the phone I felt I was being. Mislead it took me over 10 phone calls I don't known how many email every I called I felt like I was getting nowhere with you it was easier for me to get in the navy than it was for me to buy a TV from you you make me feel like I was a. Lier an if I didn't know better I would think you we're trying to steal my identity. Need I go on...

Date of experience: April 23, 2019
Ivana V. — MDG Rep
over a year old

Hello, we are sorry if this left you with a negative experience but a verification process has to be completed before shipping. Please understand that we are an online only company and we must take precautions when lending to prospective customers as it is different from financing done physically in person.

Canada
1 review
0 helpful votes
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Thank you!
April 24, 2019

Good customer service, fast shipping, thank you very much MDG! You're awesome and easy to deal with!

Date of experience: April 23, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your feedback, we are happy to hear you had a great experience.

Tennessee
1 review
0 helpful votes
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Friendly and helpful.
April 24, 2019

Had a good easy experience purchasing a laptop I really needed for school. Would highly recommend using their services. I will be using them when I need those big things in life..

Date of experience: April 23, 2019
Ivana V. — MDG Rep
over a year old

Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

California
1 review
0 helpful votes
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Delivery date was supposed to be today 4/23/19 time between 9:00am-1:00pm. Tracked my package and now package cannot be located.

Date of experience: April 23, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your feedback! Looks like the TV arrived this morning to your local office, and you just need to schedule delivery. If you have additional questions or concerns please reach out to our customer service department at 1-800-906-0976 ext 352.

Pennsylvania
1 review
0 helpful votes
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Not happy at all
April 24, 2019

I have to admit I wasn't happy when I called. But they send my stuff out. They said she email me to get my thing I got nothing. I making payments on things I do not have. The whole has be horrible. From ordering was easy thing. Only thing they didn't ask me for was my 1st born

Date of experience: April 23, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your feedback! Please understand that we are an online only company and we must take precautions when lending to prospective customers as it is different from financing done physically in person.
A ticket has been created and you just need to schedule the delivery with CEVA.

Georgia
2 reviews
0 helpful votes
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Great service
April 24, 2019

I applied for the credit and shopped after I picked out what I wanted I just paid a little fee and my items we're ready to be shipped. The only reason I gave it a 4is because if I didn't go to the website and look at my account making sure everything went well then I wouldn't have known they wanted verification from.me personally to make sure it wasn't fraud.

Date of experience: April 23, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your feedback! Whether you want to be sure about the specification of a product, procedure, contract, terms and conditions, or safety of the information that you provide to us, we’re always here to respond to all these concerns and make sure that you’re well informed about everything.

California
1 review
0 helpful votes
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Service and Product
April 24, 2019

Very happy with the product and the timely delivery of the products. Also with the MDG customer service

Date of experience: April 23, 2019
Ivana V. — MDG Rep
over a year old

Thank you so much! We're happy to hear you're satisfied.

North Carolina
1 review
0 helpful votes
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My new HP Omen laptop
April 24, 2019

I'm happy with the laptop, it's exactly what I had hoped it would be. The whole process took a little longer than I would have liked but it was worth the wait. My only real complaint is that the carry bag that I ordered for it was absolutely nothing like the picture showed, and didn't come with a shoulder strap, but it has clips for a strap to connect to.

Date of experience: April 23, 2019
Canada
1 review
0 helpful votes
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Satisfied customer
April 24, 2019

Excellent service and product would highly recommend products from MDG look forward to doing more business with the company.

Date of experience: April 23, 2019
Ivana V. — MDG Rep
over a year old

Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

From the business

MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.


mdg.com
Founded in 1991
Wilmington, DE