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MDGReviews 5,387

3.7

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MDG Reviews Summary

MDG has a rating of 3.7 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 3rd among Electronics sites.

service
277
value
263
shipping
251
returns
142
quality
235
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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5 star
April 24, 2019

Outsiding experience. Excellent customer and price. Very statified. Every thing came on time and in remarkable condition.

Date of experience: April 23, 2019
Ivana V. MDG Rep
over a year old

Thank you for your review, we are delighted to hear.

Canada
1 review
0 helpful votes
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Excellent products
April 24, 2019

Received my laptop and absolutely love it, low payments and affordable, very fast shipping and very friendly customer service

Date of experience: April 23, 2019
Ivana V. MDG Rep
over a year old

Thank you! The main goal of the company is to facilitate making big, expensive purchase accessible and easy.

Florida
1 review
0 helpful votes
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Very satisfied A++++
April 24, 2019

It is very easy to get what you want. Very good and always trying to help you, costumer service. I am very pleased. Good job guys.

Date of experience: April 23, 2019
Ivana V. MDG Rep
over a year old

Thanks for the feedback! Your support and loyalty have brought us this far and it’s only just the beginning.

Canada
1 review
0 helpful votes
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Amazing Service
April 24, 2019

This company is by far the best company I have dealt with. They verify you ordered the products and are SUPER polite. Financing is really easy too. I will definitely continue to order from here. Love MDG

Date of experience: April 23, 2019
Ivana V. MDG Rep
over a year old

Thank you so much! Our goal has been, and we’ll continue to strive for excellence.

Indiana
1 review
0 helpful votes
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Wow
April 24, 2019

Great products and great payment plans. Customer service are nice and makes everything go smoother. This is a good company!

Date of experience: April 23, 2019
Ivana V. MDG Rep
over a year old

Thank you so much! From the very beginning our main goal was to make shopping affordable to everyone! Lack of cash-flow shouldn’t be a barrier.

Canada
1 review
0 helpful votes
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Very easy and helpful
April 24, 2019

Enjoying my new tv the service I received from Mdg was great
I will definitely recommend them to people I know
Thank you

Date of experience: April 23, 2019
Ivana V. MDG Rep
over a year old

Thank you so much! Enjoy your item and let us know what we can do for you in the future!

Illinois
1 review
0 helpful votes
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Best place to shop hands down
April 24, 2019

MGD is one of the best places I ever bought from, very respectful customer service. Fast delivery and very stress less purchasing. All my items arrived when they were supposed to. I recommend them to everyone reading this review thanks MDG

Date of experience: April 23, 2019
Ivana V. MDG Rep
over a year old

Thank you so much! Your satisfaction means a lot to us. Please let us know what we can do for you in the future.

New York
1 review
0 helpful votes
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Great customer service life saver
April 24, 2019

Excellent customer service
Great products with affordable financing
Prompt service large variety of items

Date of experience: April 23, 2019
Ivana V. MDG Rep
over a year old

Thank you so much for the great review. We appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.

Canada
1 review
0 helpful votes
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Great and fast service
April 24, 2019

It was a very good experience. Especially when I needed to change my order and payment.

No pressure sales tactic and very friendly and helpful. Though I would have like to be asked about the extra warranty on the electronics

Date of experience: April 23, 2019
Ivana V. MDG Rep
over a year old

Thank you for your feedback, we hope everything continues to run smoothly for you.

Illinois
1 review
0 helpful votes
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Perfect 12
April 24, 2019

Finally was able to get my son his dream PS4 with extra controllers, headset, and game for his 12th bday. I'm sure him, his brother and friends will enjoy playing it once his bday is over with. He's been wanting one and I'm extremely happy I could get it with financing without opening a credit card.

Date of experience: April 23, 2019
Ivana V. MDG Rep
over a year old

Thank you for your feedback, we are happy to hear you had a great experience.

Illinois
1 review
0 helpful votes
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At first I thought MDG was a scam! But After speaking with my case worker and getting all the info out to the correct teams the process was legit and streamlined! I got the product on time and I could be any happier!

Date of experience: April 23, 2019
Ivana V. MDG Rep
over a year old

Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

California
1 review
0 helpful votes
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Easy
April 24, 2019

Easy to order and arrived quickly. Employees were polite and professional and I recommend them for the products they sell.

Date of experience: April 23, 2019
Ivana V. MDG Rep
over a year old

Thank you for your review, we appreciate the feedback.

New Jersey
1 review
0 helpful votes
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Not great delivery system
April 24, 2019

Took too long to get my tv. When I got it, it was broken. Had to send it back and now wait for another tv.

Date of experience: April 23, 2019
Ivana V. MDG Rep
over a year old

Thank you for your feedback! Sometimes items end up being broken in transit. But we're always more than happy to replace the broken item with the new one!
We're sorry if this left you with a negative experience, we reshipped the replacement and you should receive a new one on Friday, 26/04/2019, By End of Day.

California
1 review
0 helpful votes
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Very satisfied
April 24, 2019

My bed was delivered on time as promised and very comfortable. Had no problems with finance department.

Date of experience: April 23, 2019
Ivana V. MDG Rep
over a year old

Thank you so much! We're delighted to hear!

Minnesota
1 review
0 helpful votes
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The Tv was delivered in a timely manner the process to verify was long however the service is good,, I don't have any complaints

Date of experience: April 23, 2019
Ivana V. MDG Rep
over a year old

Thank you for your review, we appreciate the feedback.

Canada
1 review
0 helpful votes
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Shipping with SameDay SUCKS
April 24, 2019

Everything shipped with UPS was amazing it was here on time or early. The Tv I ordered was shipped with SAMEDAY and its still not here and no one can give me a strait answer on why and when it will be. Appertly nobody knows a thing...

Date of experience: April 23, 2019
Ivana V. MDG Rep
over a year old

Thank you for your feedback! We do apologize for any inconveniences. An inquiry has been sent to the appropriate department and we will personally see that you are satisfied. Additionally, you will receive an email with contact information and a member of MDG’S customer service team will be in touch with you today. If you have any questions or concerns, please contact us at 1-800-906-0976 ext. 352”

Ohio
1 review
0 helpful votes
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Took too long to be delivered
April 24, 2019

I was told 3-5 day delivery not 10 days. I had to call the shipper myself to set up the delivery date and time instead of them

Date of experience: April 23, 2019
Ivana V. MDG Rep
over a year old

Thank you for your feedback! MDG offers two types of deliveries. Check out our website below, our Shipping Page will have all the details:
US: https://secure.mdg.com/content/?type=shipping&
Canada: https://secure.mdg.ca/content/?type=shipping&

Texas
1 review
0 helpful votes
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Great company
April 24, 2019

The process was VERY easy and all customer service reps were very nice. The ordering process was very easy. Delivery was right on time.

Date of experience: April 23, 2019
Canada
2 reviews
1 helpful vote
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I have had an excellent customer experience dealing with MDG. The approval process for my purchases was quick. Equally as fast was the delivery of each item I purchased.

The quality of each item has been exceptional, and the price I paid for them is very competitive. I have not been able to find a lower price for each item I purchased to take advantage of MDG's price match guarantee.

Thank you for the opportunity.

Date of experience: April 23, 2019
Ivana V. MDG Rep
over a year old

Thanks for the feedback! We’re attending to your needs. We’re listening carefully to your feedback and providing the best service, to grow and improve.

Canada
1 review
0 helpful votes
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Rude
April 24, 2019

I asked for help to take the tv out of the box an put it in my tv stand, being that I am the only one living there an the tv was to heavy.
They said that, that was not part of their job.

Date of experience: April 23, 2019
Ivana V. MDG Rep
over a year old

Thank you for your feedback! Our standard delivery is a curbside delivery, the driver will not bring the unit into your home. But if you require assistance to bring the item into your home we have some upgrades available.

From the business

MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.


mdg.com
Founded in 1991
Wilmington, DE