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MDGReviews 5,387

3.7

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MDG Reviews Summary

MDG has a rating of 3.7 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 3rd among Electronics sites.

service
277
value
263
shipping
251
returns
142
quality
235
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
Follow Debbie C.
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I am a relatively new customer but find that MDG has been excellent in their attention to my account needs and customer concerns so far.

Date of experience: April 23, 2019
Ivana V. — MDG Rep
over a year old

Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Canada
1 review
0 helpful votes
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Great Service
April 24, 2019

Everyone is extremely good at explaining the situation on how the payments are done and what the dates are of delivery and payments.

Date of experience: April 23, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your feedback, we hope everything continues to run smoothly for you.

Florida
1 review
0 helpful votes
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Excellent customer service
April 24, 2019

Matthew, our representative, was very efficient and professional. We've already recommended MDG to several family members.

Date of experience: April 23, 2019
Ivana V. — MDG Rep
over a year old

Thank you so much for the great review. We appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.

Illinois
1 review
0 helpful votes
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Good company
April 24, 2019

Great service got the items fast and on time. Well priced will be ordering again when needed...

Date of experience: April 23, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your feedback, we are happy to hear you had a great experience.

Texas
2 reviews
0 helpful votes
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Happy New Customer
April 24, 2019

They are very thorough on signing you up, it's a lot of process but it's sure that your not getting scammed. Great products, hope they add more... Costs are actually pretty fair, payment plans are not so bad either.

Date of experience: April 23, 2019
Ivana V. — MDG Rep
over a year old

Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

Canada
1 review
0 helpful votes
Follow Victoria F.
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So because I have lower credit I had make some payments before the item was shipped to me, this worked out really well because I got a few months to make sure I was actually going to be able to budget for the payments, and now its helping me build my credit score. Once the order went through it arrived very quickly and they use UPS, I knew what day and time window to wait for and it was right on time. Fantastic! Super happy with the product and it's already helping me be more productive at work and home.

Date of experience: April 23, 2019
Ivana V. — MDG Rep
over a year old

From the very beginning, our main goal is to make shopping affordable to everyone! Lack of cash-flow shouldn’t be a barrier. We are working hard all the time to offer the lowest prices to our customers. We’re here for you anytime.

New York
2 reviews
0 helpful votes
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Great
April 24, 2019

Had great feedback and great service. Great product and great price. Had good response from thier customer service representative.

Date of experience: April 23, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your review, we appreciate the feedback.

Florida
1 review
0 helpful votes
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I love MDG
April 24, 2019

There the best I bought a gaming laptop and Nintendo switch and just love it so much that I also bought the ps4 gaming head set I will keep doing business with MDG

Date of experience: April 23, 2019
Ivana V. — MDG Rep
over a year old

Thank you! We appreciate you being a loyal customer and helping to share the word about us.

Canada
1 review
0 helpful votes
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Mdg
April 24, 2019

I enjoy the service i receive from you finance sales area and del service, all areas are very friendly polite help full and always make sure gave the best service needed.

Date of experience: April 23, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your review, we are delighted to hear.

Canada
2 reviews
0 helpful votes
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Love the laptop and Tablet! Works perfectly and arrived a few days after I ordered. Extremely easy to order. Extremely satisfied wit product and MDG customer service reps!

Date of experience: April 23, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your review, your satisfaction means a lot to us!

Minnesota
1 review
0 helpful votes
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I'm pleased with the process. The delivery was an issue because I needed this laptop for work/gaming. I also dont appreciate how my laptop doesnt have a backpack/headset bundle and a similar model does. I am spending alot of money for this laptop and my laptop costs more than the other model. Otherwise I would give this company 5 stars.

Date of experience: April 23, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your feedback! We strive to provide comprehensive and detailed information about every product we sell on our website, with prices, user guides and high-quality images.

Canada
1 review
0 helpful votes
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Excellence
April 24, 2019

I purchased a new bed and I absolutely love it. It was a two in one memory foam mattress and box spring. The delivery was a little late but not too bad and the guys bringing the bed were very friendly and helpful. I recommend MDG to anyone that needs to buy something on credit

Date of experience: April 23, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your review, we are delighted to hear. Your satisfaction means a lot to us.

Germany
1 review
0 helpful votes
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Upset
April 24, 2019

TV came no PlayStation had to resend out another one but no information or tracking number for new delivery

Date of experience: April 23, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your feedback! A replacement will be shipped out tomorrow. If you have additional questions or concerns feel free to reach out to our customer service department at 1-800-906-0976 ext 352.

Canada
1 review
0 helpful votes
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Good
April 24, 2019

Not pleased that one of the pillows that I have received had mold on it... But besides that it is good

Date of experience: April 23, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your feedback! All of our items come brand new in the manufacturers packaging. They are not used, or pre-opened, they come from the manufacturer to us, to you. But you can always reach out to our customer service department and we will replace it. Give us a call at 1-800-906-0976 ext 352.

Minnesota
1 review
0 helpful votes
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Excellent
April 24, 2019

Very satisfied with the service. FantasticTh best customer service experience in a long time. I would highly recommend it to anyone with credit issues.

Date of experience: April 23, 2019
Ivana V. — MDG Rep
over a year old

Thank you very much for your review. We work really hard to offer the best services in the best possible environment.

Canada
1 review
0 helpful votes
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Awesome experience!
April 24, 2019

No complaints here. Awesome experience!
I will recommend to anyone, polite people and very efficient...

Date of experience: April 23, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your feedback, we hope everything continues to run smoothly for you.

Canada
1 review
0 helpful votes
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No stress purchasing
April 24, 2019

The order process was swift and easy.my order was delivered on my schedule which is super important. Product was received without any damage.

Date of experience: April 23, 2019
Ivana V. — MDG Rep
over a year old

Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Massachusetts
1 review
0 helpful votes
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No complaints
April 24, 2019

I am not one who likes to fill out surveys and/or reviews so this is my one and only time doing this. I am very pleased with the service I receive dfrom MDG

Date of experience: April 23, 2019
Ivana V. — MDG Rep
over a year old

Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

Canada
1 review
0 helpful votes
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Bad Experience
April 24, 2019

Hi I already sent one in. I ordered a recliner chair and to me it's not a recliner when the feet goes up but the back stays straight I complained and they said they don't take anything back and that is poor service if you ask me. Asked to talk to a manager and left three message to phone me back and no such call. I will not recommend this to anyone very poor service. Estelle Browne-Truax

Date of experience: April 23, 2019
Ivana V. — MDG Rep
over a year old

Hello Estelle,
Thank you for your feedback! We don't have a return policy for furniture, and that's why we strive to provide comprehensive and detailed information about every product we sell on our website, with prices, user guides and high-quality images so that our customers can make an informed decision when buying online.

Canada
1 review
0 helpful votes
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Best experience
April 24, 2019

Mary was amazing everything went smoothly
Love the computer Corel not so much had to
Return it Rita was amazing took care of it
Piece of mind
Thanks Mdg team

Date of experience: April 23, 2019
Ivana V. — MDG Rep
over a year old

Thank you so much for the great review. We appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.

From the business

MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.


mdg.com
Founded in 1991
Wilmington, DE