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MDG Reviews Summary
MDG has a rating of 3.7 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 3rd among Electronics sites.
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Prior to receiving my laptop I had attempted to finalize twice and had been passed around between approximately ten separate agents without warning...
I love what your company is doing but, as a telephone support agent myself, I do firmly recommend MDG re-evaluate its customer service policies.
I am not certain whether the fault lies with your training processes or with the employees themselves, but either way, if this issue is addressed I am certain your company could greatly increase its annual revenue.
Easy, fast, great experience i just apllied after next week i got my order. Good costumer service i recomend this company for everyone who want simple finamcing. More better like easyhome
Thank you so much! Your satisfaction means a lot to us!
Takes extremely long time to recieve product still waiting for it to be delivered from cevalogestics
Thanks for the feedback. MDG offers two types of deliveries. Check out our website below, our Shipping Page will have all the details:
https://secure.mdg.com/content/?type=shipping&
Box was in bad condition, tablet was ok. Tablet, works somewhat, only real good thing is it keeps charge. Noticed it shutting off when turned it on at first, still not working the greatest.
Thanks for the feedback! All of our items come brand new in the manufacturers packaging. They are not used, or pre-opened, they come from the manufacturer to us, to you. If you have any issue with your tablet, feel free to reach out to our customer service department at 1-800-906-0976 ext 352
So far no complaints fast shipping and great customer service will recommend to my friends and family
Thank you for your review, we appreciate the feedback.
Very helpful staff for any and all questions I had. Delivery was definitely quicker then promised. Overall five stars.
Thank you so much for the great review. We appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.
I got my Oder very quickly and it was well maintained and packaged great... thanks MDG I would recommend MDG to all my family and friends...
Thank you very much for your review. We work really hard to offer the best services in the best possible environment.
From beginning to end very easy process, great customer service and very happy with the laptop I ordered.
Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
I had a great and the customer service was great they explained in words you could understand so far all it is a 5
Thank you for your feedback, we hope everything continues to run smoothly for you.
I love the fact that I was able to get my mixer and TV and pay a low payment every month. They came in a timely manner and both were in great condition. Love this company.
Thank you for your feedback, we are happy to hear you had a great experience.
Applied, got quick approval, ordered equipment, got call, verified info, equipment shipped and received. Very fast and thourough.
Thank you for your feedback, we hope everything continues to run smoothly for you.
My order was placed on March 15,2019. I used my Apple IPhone 7 to place order, website did not have preset listing of my bank. I tried uploading bank statements which took forever as you can only upload one document. I ended up having to email it in. I get an email from Nick B about verification of address from utility company weeks later and that was an issue. I have provided legal legitimate proof of power at my new residence and this company would not accept. Finally get that done, I was told by Nick I'd have to call the verification dept to set up future payments even though I really didn't have an option. Initial down payment and first payment were drafted from my account on April 12,2019 and I still have no product. I have been constantly checking for updates via tracking but that would never change. Finally today, April 22,2019 I called MDG and was told my order was shipped on Friday which was a lie. The first guy I spoke to today was so rude and hung up the call. I noticed while browsing their website the product was $50 less but yet I have no product nor was it shipped. They honored price match although this service is a total waste unless you absolutely cannot save up the funds and need to build credit. After price matching I'll be spending $500 more for a product selling $475 right now. After one month and one week I am highly dissatisfied in this long drawn out silly process. My order was updated to on hold... call back and their claiming it has to be verified with financing. Hrs has passed still no updates via website so called again and finally product was picked up for shipping. Smh no honor for paying new customers. It should not take this long to set up an account and have a product shipped and delivered. Customer service reps are rude and aren't equipped to deal with frustrated customers/consumers. MDG sux... I could have definitely purchased item in store but trying to rebuild credit. Total waste
Thank you for your feedback! We're sorry if this left you with a negative experience but please to understand that we're an online company only and we must take precautions when lending to prospective customers as it is different from financing done physically in person. We do this for security purposes and there is a reason behind every request. Income needs to be verified so that we can set up a customized payment plan.
MDG offers price matching so long as the product matches ours and price matching for your item is approved. Additionally, the order was on hold because we need to make changes due to price match. If you have aditional questions or concerns, please contact us at 1-800-906-0976 ext. 352.
I like the computer. Why do you do this and then tell me how many words I need to use? When are you going to offer some audio equipment... cd plays, stereo systems and such?
Thank you for your feedback! For now, we have Samsung Soundbar https://secure.mdg.com/Products.aspx?CategoryID=19&guide=0 but we're always looking to update our inventory with new items! Please keep checking back and let us know if we can do something for you in the future!
Very quick service. Purchases are shipped ASAP. They are quick to resolve any issues. My credit has improved because of MDG, Will continue to do business with them!
Thank you so much for taking the time to leave this review. Please let us know what we can do for you anytime!
IT TOOK A MINUTE FOR MY WIFE TO GET THINGS RIGHT, SETTING OUR ON LINE BANK. BUT MY REPRES. NAT WAS SO HELPFUL, AND TOOK HIS TIME WALKING MY WIFE THROUGHT EVERY THING.OUR EXPERIANCE WAS VERY SMOOTH, AND PLEASING. I WILL BE A ON GOING CUSTOMER.
Thank you so much! We’re here for you anytime! Your support and loyalty have brought us this far and it’s only just the beginning.
They are quick and great products. Will use this establishment again. This is the second time I've bought from them and I will use them in the future.
Thank you so much! We're delighted to hear you're satisfied.
Wonderful opportunity to rebuild financial credit and attain quality house hold items that make my home modern and up to date.
Thank you so much! Please let us know what we can do for you in the future!
I really enjoyed the products from this company the TV the surroundsound great waiting on a mattress I'll plan on being with the company for a long time thanks!
Thank you! Your satisfaction means a lot to us!
Excellent, no hassle customer service. Excellent prices. Delivery on time and product undamaged. Two thumbs up, big time.
Thank you so much! We’re listening carefully to your feedback and providing the best service, to grow and improve.
I purchase a bed from here never open and I can't even return it what type of company is this I will never order here again
Thank you for your review. An inquiry has been sent to the appropriate department and we will personally see that you are satisfied. Additionally, you will receive an email with contact information and a member of MDG’S customer service team will be in touch with you today. If you have any questions or concerns, please contact us at 1-800-906-0976 ext. 352
From the business
MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback! Each client has his Personal Account Assistant but we have a great team of experts ready to assist you all the way if your personal assistant is not available.
Enjoy your item and let us know what we can do for you in the future.