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MDGReviews 5,387

3.7

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MDG Reviews Summary

MDG has a rating of 3.7 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 3rd among Electronics sites.

service
277
value
263
shipping
251
returns
142
quality
235
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Computer does not work properly
April 19, 2019

The hard drive is not set up properly with regards to the RAM. When you try to view anything it is all pixalated, thus not allowing proper use of the computer.

Date of experience: April 16, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your review. An inquiry has been sent to the appropriate department and a member of MDG’S customer service team will be in touch with you today. If you have any questions or concerns, please contact us at 1-800-906-0976 ext. 352

Louisiana
1 review
0 helpful votes
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Very good
April 19, 2019

I had a very good experience with MGD over-all. Affordable, Fast, and the service was actually pretty good. The products seem to be pretty good quality.

Date of experience: April 16, 2019
Ivana V. — MDG Rep
over a year old

Thank you so much! We're delighted to hear.

Canada
1 review
0 helpful votes
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Good Service
April 19, 2019

Product was delivered properly and items were as described. Overall a good experience. The TV is really great and the wallnountvwirks well.

Date of experience: April 16, 2019
Ivana V. — MDG Rep
over a year old

Thank you very much for your review. We work really hard to offer the best services in the best possible environment.

Canada
1 review
0 helpful votes
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I love my laptop
April 19, 2019

The laptop works great. Works greqt download. Watch movies. So far no problems with the hp laptop... i hook it up to my TV tonwatch movies

Date of experience: April 16, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your feedback, we hope everything continues to run smoothly for you.

Texas
1 review
0 helpful votes
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Not Happy
April 19, 2019

My television was delivered with a shattered screen and I had to send it back and decided not to order another one

Date of experience: April 16, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your feedback! Sometimes items end up being broken in transit. We are always more than happy to replace the broken item with the new one! But, as per your request, the order is cancelled.

Canada
1 review
0 helpful votes
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Well done!
April 19, 2019

I am very satisfied with my experience with MDG. Although somewhat disappointed in the quality of the product I purchased.

Date of experience: April 16, 2019
Ivana V. — MDG Rep
over a year old

Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

Missouri
1 review
0 helpful votes
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Great company
April 19, 2019

Bought an xbox one s and a TV mainly for my kids. Service was outstanding. Payments are set up perfectly.

Date of experience: April 16, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your feedback, we are happy to hear you had a great experience.

New York
1 review
0 helpful votes
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Satisfied
April 19, 2019

Pros. Very Comfortable and good for a great night rest

Cons. Makes you lazy and not want to get up in the mornings

Date of experience: April 16, 2019
Ivana V. — MDG Rep
over a year old

Thank you so much for taking the time to leave this excellent review. We're happy to hear you're satisfied. We’re here for you anytime.

Canada
1 review
0 helpful votes
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Quick sign up and delivery
April 19, 2019

Thank you so much for allowing me to finance a laptop.
The application process was easy after I had finally had all the numbers right and the lady was very nice to me.
Because of the delay in my banking info
She helped me get it correct and back on track. Thank you so much
I think I will try for a bed soon

Date of experience: April 16, 2019
Ivana V. — MDG Rep
over a year old

Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

New Mexico
1 review
0 helpful votes
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Easy to use online
April 19, 2019

Everyone is helpful, online emails are self explanatory. Delivery was fast, and product is awesome, ordering more for family

Date of experience: April 16, 2019
Ivana V. — MDG Rep
over a year old

Thank you so much! Whether you want to be sure about the specification of a product, procedure, contract, terms and conditions, or safety of the information that you provide to us, we’re always here to respond to all these concerns and make sure that you’re well informed about everything.

Illinois
1 review
1 helpful vote
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Very unsatisfied
April 19, 2019

Very unsatisfied still haven't received my 65 Tv... Why email just send it to my home or call me... I will never buy another this from MDG

Date of experience: April 16, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your feedback! After the verification process is completed and payment received it takes 7-10 business days to receive the order. Additionally, a member of MDG’S customer service team will be in touch with you today. If you have any questions or concerns, please contact us at 1-800-906-0976 ext. 352.

Canada
1 review
0 helpful votes
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Great product. It has what I need for business and for my own personal use. Very nice but I wish it came with a case, but I am happy with what MDG gave to me.

Date of experience: April 15, 2019
Ivana V. — MDG Rep
over a year old

Thank you so much! Regarding a carry case, you had the option to add it. Please let us know what we can do for you in the future!

New York
1 review
2 helpful votes
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Not a good company
April 19, 2019

I applied for credit and was given credit to start with I was on unemployment with direct deposit and they looked at my account and saw the deposit so I placed my order and set up for the first payment well that day comes and they take my down payment money then I see that my order has been placed on hold so I call and they said that they cant send my order as they noticed a drop in unemployment deposited into my account so I tell them that I am now back to work. So they ask if I can send them a copy of my pay stub on Friday I said ok why they said they have to have verification that I'm back to work so I asked once I do this then they will ship my order I said ok. So Friday comes and I sent them the pay stub and they said they have to send it to the verification team and they will call me as soon as they hear back. I called them back later and they said that I will hear back tomorrow. Saturday came and so I called and they said they haven't heard anything but they will send my request to the person in charge of my file. I call back on Monday and now they want a second pay stub well that's not what I was told on Friday they said I'm sorry but they wont approve my order till they see another pay stub which means another week and nothing to show for my down payment. As far as I'm concerned they cant be trusted stories always changing stories.

Date of experience: April 15, 2019
Ivana V. — MDG Rep
over a year old

Hello, we're sorry if this left you with a negative experience but please to understand that we're an online company only and we must take precautions when lending to prospective customers as it is different from financing done physically in person. We reviewed the file and it looks like they asked for additional documents because we need to see a frequency of your income. You pay the balance down every month on a payment plan that is customized to you and based on the frequency of your income.

Texas
2 reviews
0 helpful votes
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Fantastic
April 19, 2019

Everything was fantastic the items was delivered at a good time was glad to receive them when they came looking forward to the next item to get here.

Date of experience: April 15, 2019
Ivana V. — MDG Rep
over a year old

Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Texas
1 review
0 helpful votes
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Good service
April 19, 2019

Very good, I am happy with the people I worked with to get my products. Del. Was in plenty of time and to the door. THANKS.

Date of experience: April 15, 2019
Ivana V. — MDG Rep
over a year old

Thank you so much for the great review. We appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.

Canada
1 review
0 helpful votes
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Awesome service.
April 19, 2019

I'm very happy with my products it was very easy and fast delivery. Products were what I wanted. Staff and everyone I dealt with was very helpful and nice.

Date of experience: April 15, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your feedback, we are happy to hear you had a great experience.

Canada
1 review
0 helpful votes
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Great
April 19, 2019

Fast delivery, awesome customer service, the quality of the products is amazing, i have no difficulty to post pone a payment and I'm always greet with respect thank you

Date of experience: April 15, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your feedback, we hope everything continues to run smoothly for you.

Kentucky
1 review
0 helpful votes
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The team at MDG is very helpful and polite. The process is very simple and timely. I received my products very fast and more than satisfied with them

Date of experience: April 15, 2019
Ivana V. — MDG Rep
over a year old

Thank you so much! We have a great team of experts ready to assist you all the way. Let us know what we can do for you in the future!

Canada
1 review
0 helpful votes
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Prompt and curtious
April 19, 2019

Nothing bad to say, experience was good, exactly what I ordered, this is stupid, have nothing more to say, shouldn't be a minimum

Date of experience: April 15, 2019
Ivana V. — MDG Rep
over a year old

Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Maryland
1 review
0 helpful votes
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My Review
April 19, 2019

My experience with MDG from online sign in to speaking with the verification department to receiving my products was excellent.

Date of experience: April 15, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your review, we appreciate the feedback.

From the business

MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.


mdg.com
Founded in 1991
Wilmington, DE