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Dear Mr. Boris Melikov,
When can I expect the refund you promised, or the documentation you say you
Will send to prove you sent me a refund, for the order you cancelled.
These are your exact words, cut and pasted from an email you sent me one day ago." I can provide documentation regarding the refund which you can show to your bank and inquire about."
My story and experience with your shameful and illegal act continues...
Dec 18 - Received order confirmation #4017 from Hoverhub with invoice and shipping method.
Apr 24 - I sent you an email to follow up on the status of my order
Apr 26 - I sent you another email to follow up on the status my order.
Apr 26 - Hoverhub sent me a notice of order cancellation.
Apr 26 - Hoverhub sent me a notice that a complete refund was applied to my account.
Apr 29 - I sent you an email to notify you that no refund has been applied to my account.
May 01 - I sent you a reminder email to notify you that no refund has yet been applied to my account.
May 02 - Received this from Boris Melikov, Marketing Manager, " I can provide documentation regarding the refund which you can show to your bank and inquire about". I requested said "documentation", but have not heard from him since.
Keep 'em coming...
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I have had an excellent customer experience dealing with MDG. The approval process for my purchases was quick. Equally as fast was the delivery of each item I purchased.
The quality of each item has been exceptional, and the price I paid for them is very competitive. I have not been able to find a lower price for each item I purchased to take advantage of MDG's price match guarantee.
Thank you for the opportunity.
Nicole B.'s review of hoverhub earned a Very Helpful vote
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I ordered a hover board from them. I recieved the board but it never worked properly. It would...
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