business logo of MayoClinic
How would you rate MayoClinic?
grey star
grey star
grey star
grey star
grey star
Connecticut
1 review
6 helpful votes
Follow Jane D.
Unfollow Jane D.
Send Message
Share Review
Report Review

I don't even know what to say. We're not made of money. We can't afford to see dozens of doctors in multiple countries and run every test imaginable. They made a series of mistakes that led to the death of three great men in my life that could have easily been avoided. This place is dishonest, disorganized, greedy, and cold. I should have trusted my intuition. It was screaming at me to leave and go somewhere else. "But it's Mayo Clinic!". Everyone "knows" how great Mayo Clinic is.

Maybe I should have mortgaged the house and traveled for their care. Now I'll never know. These last 3 years have been hell. I feel absolutely destroyed. I feel like my soul has been ripped from my chest. I wonder if these doctors take the Hippocratic oath as a joke, just so they know the best way to $#*! all over a person's life at the weakest point of his life.

This place is an absolute disgrace. DO NOT COME HERE.

Date of experience: August 18, 2022
Florida
1 review
5 helpful votes
Follow David S.
Unfollow David S.
Send Message
Share Review
Report Review

I never knew that a physician was able to with track their statement or follow up for examinations such as a MRI and Neurologist. How do doctors records become void? This physician TK openly acknowledged and stated that he only does what Worker's Compensation says to do. I've always believed that the physician had the upper hand. When did the physician become the puppet? He lied he's a hypocrite and I can openly say he has abandoned his oath as a physician and is not to be trusted. The good lord sees all in the righteousness in people. My opinion I would fear for my soul. After reading the doctors follow up review I can not believe he lied again. Do not trust.

Date of experience: December 19, 2022
Oklahoma
2 reviews
2 helpful votes
Follow Robert B.
Unfollow Robert B.
Send Message
Share Review
Report Review

I need help diagnosing if my wife has a personality disorder. Mayo Clinic came up as the best rated source of such patient care. I filled out their mental health form and submitted it. They set up a phone consultation on March 16 at 9AM and reminded me by text 3 times. They did not call me and when I called them they told me they discontinued that patient care service in June of 2022! I see their reviews are very mediocre on Consumer Affairs. These are terribly incompetent, useless psychiatric services. Do not waste your time with Mayo Clinic. I guarantee you disappointment and in my case more damage to my already fractured marriage!

Date of experience: March 16, 2023
Arizona
1 review
8 helpful votes
Follow IRWIN D.
Unfollow IRWIN D.
Send Message
Share Review
Report Review

My daughter died here
November 23, 2022

Quite disappointed with the poor care, follow through, scheduling,...everything at Mayo Phoenix. They let my 33 year old daughter go 60+ days post relapse after a stem cell transplant for AML with nothing. The cancer went extramedullary and she ended up in ICU and eventually died there. So many issues with Mayo doctors-overall many condescending comments and lack of following. So many different doctors rotating and each not knowing what was going on, instead of one main physician. We wrote to the Office of Patient Experience (OPX) and this was just a sham. I would never go here!

Date of experience: November 23, 2022
Minnesota
1 review
0 helpful votes
Follow Nancy A.
Unfollow Nancy A.
Send Message
Share Review
Report Review

I always know when I go to Mayo I am getting the best most advanced care possible. The doctors have coordinated my care over multiple issues and show true compassion and caring. I will never go anywhere else,

Date of experience: August 19, 2022
Michigan
1 review
2 helpful votes
Follow Autumn W.
Unfollow Autumn W.
Send Message
Share Review
Report Review

Joseph Santiago
April 8, 2023

Is employed there. Does not respect women, mental health care, or professionalism. Do NOT see him there ladies. Flagrantly employing him by the Mayo Clinic is so unacceptable. He does not deserve the esteemed affiliation.

Date of experience: April 8, 2023
Florida
1 review
2 helpful votes
Follow Paul G.
Unfollow Paul G.
Send Message
Share Review
Report Review

Denied
September 15, 2023

I went to dozens of appointments for pudendal neuralgia. It put me out of the fire department for 4 months. Mayo would not sign my aflac short term disability paperwork. I was not able to pay my bills for I depended on that insurance. Mayo didn't even fix my problem. Thousands of dollars out of my pocket wasted. Thanks Mayo.

Date of experience: September 15, 2023
Florida
1 review
2 helpful votes
Follow Jon H.
Unfollow Jon H.
Send Message
Share Review
Report Review

It is discussing that Mayo Clinic only cares about someone's help for 3 months, then you get dropped from a waiting list. After this, you can no longer get an appointment. How does this possibly help a patient get care. As a patient, you are telling me I DON'T MATTER.

Date of experience: May 8, 2023
Arizona
1 review
1 helpful vote
Follow Lauren C.
Unfollow Lauren C.
Send Message
Share Review
Report Review

Traumatized
September 30, 2023

Went here for help again so sick for a year. They didn't help and put me in a room and demanded to change into another outfit while security and employees laughing and intimidating me. They said they were going to lock me up and had to get another counselor to get out. Now sick and terrified of hospitals. I can't stop dry heaving and malnutrition and left like this.

Date of experience: September 30, 2023
Arizona
1 review
8 helpful votes
Follow Eric H.
Unfollow Eric H.
Send Message
Share Review
Report Review

Stay away from Mayo
January 11, 2020

I was a member of Mayo since 2015 after moving to the area. No major health problems with exception of one medication provided in late 15. I had some major symptoms in June 19 and was advised to go to Mayo emergency room. Terrible experience. Was told by doctor that our doctors "do research" and "don't follow patients". I was then told to locate treatment outside of Mayo despite having a prescription and treatment from Dr. Bruce Kimball for 4 years! For this horrible experience I was billed $3000 after insurance. Their "patient experience"
Department was totally useless, did nothing but refuse to reimburse for the emergency room disaster. I've since fired this incompetent outfit and hope the marketplace (and lawyers) will hold them accountable. I won't spend another dime on this outrageously expensive clinic.

Date of experience: January 11, 2020
Arizona
1 review
12 helpful votes
Follow Susan H.
Unfollow Susan H.
Send Message
Share Review
Report Review

Veterans
January 18, 2022

Disgraceful that Mayo will not except V A Insurance so our veterans have the option to get care there if they choose to. They served our country, some giving their life others limbs and worse. Terrible and greedy.

Date of experience: January 18, 2022
New York
1 review
8 helpful votes
Follow Vanessa S.
Unfollow Vanessa S.
Send Message
Share Review
Report Review

Seeking Help
February 28, 2022

I reached out to both the FL & MN clinics and scheduled an appointment for a consult on the phone. I have not been diagnosed for my condition since it started in June 2021.

Not only did every customer service rep tell me within in 2 mins that they have no availability for me currently or ever, but they were also all rude, insensitive, unprofessional, curt, and tried ending the call within 2 minutes of it starting.

I reached out to Mayo Clinic because no one can diagnosis my health condition and telling me to see someone locally is not helpful, I have done that. I thought Mayo was supposed to help people with health issues that no one else can seem to figure out in the name of research. I guess I misunderstood the mission.

Date of experience: February 28, 2022
Mississippi
1 review
9 helpful votes
Follow Chris S.
Unfollow Chris S.
Send Message
Share Review
Report Review

I saw Dr. Misha Pless in neurology at the mayo clinic today. I went and saw him for an eye condition I have it was a complete waste of time. He cut my wife off to her three times that I can remember when she was trying to explain things and also cut me off as well all he was concerned about was notes on a computer. We drove over eight hours, $1000 later and the appointment was a waste of time we both walked out like what just happened here. He treated us like we were a tree on the side of the road. He gave us no answers and nowhere to go not even a referral definitely would not recommend this doctor to anyone.

Date of experience: April 15, 2022
California
1 review
0 helpful votes
Follow Thomas J.
Unfollow Thomas J.
Send Message
Share Review
Report Review

The Testosterone Enanthate should be injected at least Every 4 Days at 200-500 mg. To Treat low T Symptoms. Hormone compounds are Easily Temperature Damaged. Low Testosterone Levels can Not Treat Low Testosterone Symptoms.
Mayoclinic never showed you This.

Date of experience: June 20, 2023
Minnesota
1 review
5 helpful votes
Follow Larry D.
Unfollow Larry D.
Send Message
Share Review
Report Review

Waste of time!
December 15, 2020

Everyone said "go to Mayo they will figure out what's wrong with you." 18 months after sending my info. Mayo finally set up my appts. My symptoms were dizziness, ringing in the ears and constant stiff neck. I TALKED with 5 different drs. Over 5 days and the results were the same as before we went there. What a waste of time and money!

Date of experience: December 15, 2020
Colorado
1 review
2 helpful votes
Follow Megan M.
Unfollow Megan M.
Send Message
Share Review
Report Review

They won't see me- I told her it was life and death. She said "I don't know what to tell you, see a local doctor". And this is after I told her I've seen 5, including specialists. When you submit and get denied for lack of availability, they don't let you request again for 6 months. My question was "so people who are very sick request appointments, get denied, and have to suffer for another 6 months?" Her response? "Yeah, basically"

I am incredibly unimpressed at how little they care for the health of people reaching out who can't live their lives because of health problems.

No one there cares about anything except the money they get from filling the 12 week schedule. No waitlist, no help, no compassion, no actual healing for those who may actually be dying.

Literally: screw this place. I don't care if they have the best doctors, they are awful to potential patients. The ones scheduled and paying….that's another story. Healthcare is supposed to be there to fix the ill. They are not.

Date of experience: June 27, 2023
Minnesota
1 review
8 helpful votes
Follow Anna m.
Unfollow Anna m.
Send Message
Share Review
Report Review

I've had fairly good service until I tried to set up a payment plan, we agreed to one thing then they turned around and sent half of my bill to collections, and still expected me to keep up on 2 bills now instead on our agreed amount. Very dissapointed in how they can't keep their word and ur just expected to deal with the mistakes they made. Then they lie and tell you this is what you agreed to when who would set up a payment plan if they were just going to send it to collections before the first payment could be made anyway.

Date of experience: January 7, 2020
Florida
5 reviews
45 helpful votes
Follow tom D.
Unfollow tom D.
Send Message
Share Review
Report Review

Completely overrated hospital. Maybe the one in Minnesota is better but not here. My 4 year experience ended when my specialist's nurse filed a complaint against me while I was in pain trying to get the help over the phone that I was told by my doctor that I could get, but her nurse disagreed. She belittled me and chided me and I did not like that. How rude. My doctor did not seem to care and sided with her nurse most likely because they are hard to find and that hospital system let go 700 staff members over covid. That is my opinion but I was not going to be bullied. They do not answer their portal questions and they set me up for a surgery that the surgeon said I did not need... while I was on the gurney. Clearly, this hospital is not organized and thinks too highly of itself as it slides by barely keeping things together as it continues to focus on growth and revenue and not patient care. Patient experience is clearly powerless and is there distract you. Feels like a divorce but now I am U of F strong!

Date of experience: October 25, 2022
Colorado
1 review
2 helpful votes
Follow K K.
Unfollow K K.
Send Message
Share Review
Report Review

Sad
September 12, 2023

One of the doctor's that was treating my son was so rude and snobby! She shouldn't be allowed to work with kids or people! Mayo security do not talk to eachother, my husband was told its fine that he parked his van in the parking lot and sleep in it while i slept in the hospital with my son. At midnight mayo security and police were banging on the door and told my husband he couldn't stay there and move to a Wal-Mart parking lot. All mayo really cares about is money or if you have insurance! My son wouldn't have gotten to be a patient on the rehab side if out insurance wouldn't have gone through! If you don't have money or insurance don't bother!
On another note, The nurses here in the picu and general peds are absolutely amazing. They really were great with my son.

Date of experience: September 12, 2023
Florida
1 review
4 helpful votes
Follow David H.
Unfollow David H.
Send Message
Share Review
Report Review

Beware
January 5, 2023

Had back surgery at Mayo two years ago. The pain from the surgery was extremely intense, and the post surgery hospital care was horrible. I ended up with significant inflamation in my brain and brain damage as a result of my back surgery. Brain damage that a Neuro at Mayo said was NOT caused by the trama of the surgery even though Mayo has a research paper stating that brain damage can occure as result of the trama from surgery. Mayo is GREAT at testing, but I would avoid having any proceedure there or getting advice on next steps after the testing.

Date of experience: January 5, 2023

Overview

MayoClinic has a rating of 1.7 stars from 68 reviews, indicating that most customers are generally dissatisfied with their purchases. MayoClinic ranks 675th among Health Information sites.

service
25
value
20
shipping
4
returns
4
quality
17
+4