MayoClinicReviews 68

I had a tele virtual appointment with mayo doctor Dr Sandu in which i had a question about an imaging i sent them in advance. During the visit i was told the radiologist will review and dr Sandu will call back.

I get a bill in which i was charged for review of 5 years worth of imaging, a hefty bill.

When asked why i am being charged for reviews of prior imaging, i was told the doctor deemed it necessary. I had a concern especially if i will be charged for it. I was told the Dr Sandu had informed me that there will be charge for outside imaging. I told them that is not correct. It was not conveyed in any way that each review of labwork will cost money.

Their leadership has already denied my request to fix the charges. Its unfair charge and i want to know where can i take this to get further assistance. Their leadership is one sided based on my experience and Will not recommemd mayo clinic to anyone i know.

I have proofs on what i wanted them to review. The dr said she will call back to discuss once radiologist completes review. She never called back. She also did not inform me that i should expect a message in the portal which i had no clue about. She never called and sends me a message in portal and expected me to check the portal.

She wrote in her clinical notes that she will have her assistance send me some brochures which were never sent.

They the dum*est muh fukkahs out here done waste 45 minutes of my time. How I called you and you send me to 3 ppl to then tell me to go to the obgyn. Why couldn't the first ret*rd tell me?

I moved to Minnesota (MN) to go to Mayo for a rare form of blood cancer. Where I'd lived, the doctors didn't know how to help me. During the shutdown in March 2020, Mayo abandoned me and all their patients even though the MN governor said that the chronically and severely ill were to still get care (the other health systems in MN didn't do like Mayo). When Mayo reopened, I was told they wouldn't give me the care they'd promised and I would die as a result. Mayo has a reputation among the locals (laymen, doctors outside of Mayo, and gov't officials alike) as only caring about profit. Because they shutdown totally and "had to" take care of poor people with Covid-19, they lost a lot of profit for 2020. My insurance didn't pay well, so they decided to let me die. When I complained, Mayo retaliated by permanently banning me from their clinic. So I complained to the state and was told by the MN Dept. of Health (MDH) said that Mayo's actions were "morally wrong," but legal under MN law. They can abandon patients, neglect patients even if they hurt or kill them, and ban patients permanently. I was told by MDH that Mayo was known for turning away patients and neglecting them; especially if they had gov't insurance like Medicare. When I talked to the Office of the Commissioner of the MN Dept. of Human Services, they told me Mayo is known for arbitrarily banning patients. No one I've met in the last 11 months in MN likes Mayo and I don't blame them. I moved over 2,000 miles and spent money I didn't have for nothing. Stay away from Mayo unless you want to waste your time and money and risk death from neglect. They're horrible. Their ethics really are in the toilet (as doctors outside the Mayo health system have told me).

I was treated by Amir Abdallah, M.B.Ch. B. Neurology and Dr Marie Grill, M. D. Neurologist on 5/12/2020 for a second opinion of post varicella zoster meningitis complications. Amir Abdallah, M.B.Ch. B. listened very carefully and asked really good questions while taking my very lengthy and difficult H&P. He then went out presented my case to Dr Grill. They are the most amazing team I've ever had the privilege to be treated by!
I also had a follow up appointment on 05/18/2020 with Dr Grill, during her hospital duty in order to see me before I left town since I had traveled from out of state.
I was very frustrated with my medical team at home and was pretty apprehensive about presenting all my symptoms in fear that I wouldn't be listen to. Exact opposite! Amir Abdallah, M.B.Ch. B. and Dr Grill really showed care and concern for me as a patient and as a human who had been let down by hometown providers.
I had more questions answered, more tests ran, more exams done, more referrals to other physicians to join my care team in order to address all if my health issues, in the week that I was in PHX/Scottsdale than I had done in the 11 months I have been being treated at home! Once I leave here in a couple more days, there will be a plan in place to start me on a path to treat my symptoms!
I highly recommend this Neuro team to anyone that is in need of that type care!
Debbie L

Why would the male clinic allow anyone to break their own policies by letting anybody in during this time without a mask? Shame on you

I was a member of Mayo since 2015 after moving to the area. No major health problems with exception of one medication provided in late 15. I had some major symptoms in June 19 and was advised to go to Mayo emergency room. Terrible experience. Was told by doctor that our doctors "do research" and "don't follow patients". I was then told to locate treatment outside of Mayo despite having a prescription and treatment from Dr. Bruce Kimball for 4 years! For this horrible experience I was billed $3000 after insurance. Their "patient experience"
Department was totally useless, did nothing but refuse to reimburse for the emergency room disaster. I've since fired this incompetent outfit and hope the marketplace (and lawyers) will hold them accountable. I won't spend another dime on this outrageously expensive clinic.

I've had fairly good service until I tried to set up a payment plan, we agreed to one thing then they turned around and sent half of my bill to collections, and still expected me to keep up on 2 bills now instead on our agreed amount. Very dissapointed in how they can't keep their word and ur just expected to deal with the mistakes they made. Then they lie and tell you this is what you agreed to when who would set up a payment plan if they were just going to send it to collections before the first payment could be made anyway.

Gianrico Farrugia, M. D.
President and CEO, Mayo Clinic

I only now see straight to give you a feedback on my journey into your hospital. First of all, when I went there traveling from NY, was no doubt in my mind that I have a mitral regurgitation and secondary pulmonary hypertension. I just need to read the results of my electrocardiogram to released that.
What is outrageous is that your institution knows that Pulmonary Hypertension is not cure, and even your Drs knowing that is being caused by Mitral Valve regurgitation(leaking of the mitral valve that allows backward flow of blood into the left atrium) and a repair or replacement of the valve can reverse my initial or even reverse my pulmonary hypertension they decide to totally ignore.
If is any chance to prevent a progression of a pulmonary hypertension that is mild now and totally reversible at your Drs hands I know already that I just will die, any $#*!ed know mild increase in cardiac filling pressures is the cause. My concern besides survive of course is not the size of the problem, mild or advantage, but the reason that my hypertension could be cured.
Nothing will be never done until I have a heart failure and don't need to be a genius to know that even at this point I get the surgery done and be a success my pulmonary hypertension will kill me anyway, for being to late address.
How you call yourselves the first hospital in the Country when something like that is happening?

Leticia Whaley

I was excited about going to Mayo Clinic because of their reputation, but found them to operate like a shady mechanic. I have been to many specialists over the years for my genetic condition but none that string you along like Mayo does. All other surgeons I have ever seen either say the will or won't operate. NOT MAYO. They took it upon themselves to schedule 8 more appointments for me without my permission and I am feeling like they will keep doing that without ever treating the issue I came in for originally. Then when you get your bill expecting one copay you see that they charge an extra office visit for every doctor that assisted the doctor you came to see. I HAVE NEVER SEEN SUCH A THING. VERY FRUSTRATING AND DISAPPOINTING!

This review is for Mayo Clinic Rice Lake, WI
I have a cyst on my back that has gotten infected. I made an appointment in early August to have it removed by Dr T Bergseth. Within 30 minutes of the appointment, while I was driving to Rice Lake from Spooner, a nurse called to say that the Dr could not make the appointment. I was mad but I rescheduled for 8/22, the next time the Dr was in Rice Lake. I drove again to Rice Lake and within 40 minutes of the appointment a nurse called again to say the Dr was unavailable. I asked to speak with an administrator. I was handed off to a nurse named Brianna who was not an administrator. Immediately she tried to talk over me and tell me that sometimes Dr's are called to emergencies. The conversation started to get heated as I realized nothing was going to me done about my issue. She exhibited a bad attitude throughout. I am still looking for someone who can actually make an informed decision about what to do for wasting so much of my time. I have made repeated requests for an administrator to call me.

After living with facial pain for years I made an appt with the Mayo. The Mayo requested all records to be sent ahead for their review. Dr Britton saw me the first day. He asked a few questions and checked my reflexes. Then told me I was in the wrong department and that I should see Dr Reid in the dental department. I waited a day and a half in hopes that Dr Reid would have an opening but was not able to see Dr Reid I then received a phone call from Dr Reid, we talked for about 10 minutes and he told me he would do everything he could to help me. After a week or so I received a letter from Dr Reid declining services. After pleading with the Mayo for a face to face appointment with Dr Reid, I received a letter stating that I'd been examined by Dr Britton, and that Dr Reid had Reviewed my records. And that Dr Reid felt he could not help me, And the Mayo asked that I not call back.
Dr Reid never saw me for an exam and made his decision not to see me based on written information provided to him by other providers.
Dr Reid and Dr Britton are the two most uncaring Drs I've met. And the Mayo should be ashamed to let these two Drs practice medicine under the Mayo name