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Ohio
1 review
2 helpful votes
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Negligence
April 29, 2020

Why would the male clinic allow anyone to break their own policies by letting anybody in during this time without a mask? Shame on you

Date of experience: April 29, 2020
Ohio
1 review
4 helpful votes
Follow Melinda L.
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I moved to Minnesota (MN) to go to Mayo for a rare form of blood cancer. Where I'd lived, the doctors didn't know how to help me. During the shutdown in March 2020, Mayo abandoned me and all their patients even though the MN governor said that the chronically and severely ill were to still get care (the other health systems in MN didn't do like Mayo). When Mayo reopened, I was told they wouldn't give me the care they'd promised and I would die as a result. Mayo has a reputation among the locals (laymen, doctors outside of Mayo, and gov't officials alike) as only caring about profit. Because they shutdown totally and "had to" take care of poor people with Covid-19, they lost a lot of profit for 2020. My insurance didn't pay well, so they decided to let me die. When I complained, Mayo retaliated by permanently banning me from their clinic. So I complained to the state and was told by the MN Dept. of Health (MDH) said that Mayo's actions were "morally wrong," but legal under MN law. They can abandon patients, neglect patients even if they hurt or kill them, and ban patients permanently. I was told by MDH that Mayo was known for turning away patients and neglecting them; especially if they had gov't insurance like Medicare. When I talked to the Office of the Commissioner of the MN Dept. of Human Services, they told me Mayo is known for arbitrarily banning patients. No one I've met in the last 11 months in MN likes Mayo and I don't blame them. I moved over 2,000 miles and spent money I didn't have for nothing. Stay away from Mayo unless you want to waste your time and money and risk death from neglect. They're horrible. Their ethics really are in the toilet (as doctors outside the Mayo health system have told me).

Date of experience: November 26, 2020
Kentucky
1 review
4 helpful votes
Follow Marsha C.
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Please do not waste your time on going to the Mayo Clinic, actually any locations. I went to the Rochester location. I had an absolutely horrific experience on January 19,22! I went there through the emergency room trying to get the help I needed, as I had a reaction to the Johnson and Johnson vaccine and my platelets were dropping horribly all way down to 16,000. The vaccine had also attacked my thyroid and it was in disarray. I had a blood clot behind my eye and a possible TIA two weeks before I went. I had to work with medical students who did not know what they were doing, and I saw an attending physician for about 2 to 4 minutes, who left me to go take care of other business, and sent her medical student in there to finish for such a major issue that I presented. I offered to stay in a hotel for a week, to be seen by hematology etc. even at a later date. They refused to help me whatsoever, and only sent me home with a steroid, prednisone, of which was in my chart that I was highly allergic to. I have had better care with my family doctor and emergency care centers, than I received at the Mayo Clinic. It was so bad, that the nurse who came in to discharge me, apologized and said that he was sorry that I had such a horrible visit, that they dropped the bomb on me, and said that many mistakes were made on me. The best they could do, was for me to come back on February 8 as an emergency appointment to see hematology. They did not even address the problem I went for with my thyroid as well. Why would I even consider going back to such a quack place? They are extremely overrated. I would not trust any of their care. Note that I never write negative reviews on anyone. I am beyond frustrated and sad about my care there, as I had so much hope. I was sent there by doctors, nurses and very educated individuals, who have always had that thinking that they are the best. I hope everyone that reads this gives this information out. I hope eventually it does hurt their business. Stay local and get the best care that you can in that fashion. We wasted 13 hours up there and 13 hours back, hotel stays, gas and food, but mostly endured unneeded stress. Shame on them! They cannot blame it on Covid either, just major mistakes, and lack of compassion!

Date of experience: January 21, 2022
Germany
2 reviews
2 helpful votes
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Convenient website
November 10, 2016

Most of all I love their customer support and website convenience for users.

Date of experience: November 9, 2016

Overview

MayoClinic has a rating of 1.7 stars from 68 reviews, indicating that most customers are generally dissatisfied with their purchases. MayoClinic ranks 675th among Health Information sites.

service
25
value
20
shipping
4
returns
4
quality
17
+4