I have purchased a few times from this auction site who advertises designer items that are actually counterfeit and not authentic. They refuse to refund your money based on the fact that they "don't authenticate" their items "they rely on the seller's knowledge". It is illegal to sell fake designer items. Buyer beware, you will pay for an item that you believe is a designer item and when you pick it up, its crap!
I am one of the unfortunate business owners that needed to liquidate all of my inventory and equipment so that I could close my business and walk away with the least amount of stress and fuss possible.
A friend recommended MaxSold and within days the process was under-way. The MaxSold staff were great to work with and helped me through this difficult time. The auction was started and over-with within less than two weeks and the funds raised were almost double what I had expected. I would like to say thank-you to everyone at MaxSold for helping my business closure as painless as possible.
I've checked out a couple of other auction sites and I've settled on Maxsold as providing me with the best experience.
The product descriptions are accurate, the bidding process is fair, the pick up processes are organized and the people who run them are extremely helpful.
Payment is easy and invoicing is extremely clear
It doesn't really get any better than this!
Maxsold agents helped me throughout answering questions and giving advice. What also helped me tremendously were the many informative tutorials online. I felt a lot of support throughout this whole process.
Hi Marian,
Thanks so much for your review! We are especially pleased to hear that you felt supported through the process. We are super proud of our amazing team hear, and we will make sure that they hear your feedback - they love to know that they are making a difference in the lives of all our customers!
We hope to see you again soon Marian!
Team MaxSold!
My gorgeous full leather Natuzzi living room set came from an Ottawa purchase - $820 for a couch, chair and ottoman that were valued at over $6,500 new... it was a steal! My vintage oak roll-top desk? I paid FIFTY FIVE DOLLARS from an auction in Rochester, NY - Mind! Blown! I've furnished my home with fantastic antiques at pennies on the dollar, and have bought vintage jewelry, storage solutions, stained glass supplies, and metalworking tools. The selection of available items at any given time is absolutely astonishing because of the variety of things that different people have and want to downsize. Someone, somewhere, is getting rid of exactly what you're looking for! My pickups have always been very well organized and seamless, staff are friendly and helpful and always look like they're enjoying their job and each other's company.
Hi Karin,
Thank you so much for being such a longtime MaxSold customer! We really appreciate your support and thanks for providing these great tips for other Bidders.
Support at MaxSold
As a buyer I am always surprised by the huge range of items and collections that are up for online bidding. The soft close feature ensures that everyone who is interested in an item is able to bid to their personal comfort and $ level. Because MaxSold huge bidder base, as a seller, I am almost assured everything (or very close to everything) will sell. When I put something up for auction, that is my goal - for that item to sell to the highest bidder. MaxSold does it best!
I love MaxSold and have made purchases from many of their auctions. I have been quite happy with my purchases but mostly it is the people who work for MaxSold. I have always had great people who are helpful and cheerful and seem genuinely glad to help me. I can say I would highly recommend MaxSold to both buyers and sellers. I honestly do not tell many people about this great business because I selfishly want to keep it secret so I can get all the good deals. :)
So many deals, so many different things for sales. Bought 2 black leather sofas for $58!
Did I mention they are in mint condition? And someone gave, yup gave, me 2 black iron wine racks. Only problem with Maxsold is my husband is addicted now and tells me to bid on things he wants and no one believes what I pay! Oh well, their lose my win, win win!
My experience with Maxsold has been positive from start to finish. The auction sites are easy to navigate, loaded with information and the customer service is incredible. They cover everything from pictures to descriptions, keep you update to bids, etc. Right down to when you pick up your merchandise. You can't get any better than this. Thank you MaxSold!
I've gone to several MaxSold events in Manhattan and received amazing deals. The staff on site have been helpful and courteous.
The only hesitation I have is the quality of the photos -- you do take a risk on condition, but that's why you can get such bargains!
Maxsold is a great business platform which is providing individuals with a solution to a problem that plagues a lot of us (or eventually will... estate sales): how do we get rid of all of the things we've accumulated over the years in a sustainable way? Using Maxsold by and large avoids items ending up in a landfill and reaches a person who wants or needs the selected item. Plus, the bidding is fun and easy. The website is easy to navigate and the pick up ran smoothly. I'd definitely recommend using Maxsold to purge items or if you're looking for something try and find it there!
We went to pick up our auction items recently and it was very very well organised, we were in and out in no time at all.
The online process of bidding is so easy and the email notification of when you have been out bid are really helpful.
I cannot wait to participate in more auctions
My seller managed auction was so easy from beginning to end. Any snags were easily rectified with a quick phone call. Organization is the key along with carefully thought out descriptions. Pickup day was a breeze with good organization and sorting skills along with a few friends to help out. I will definitely do it again.
I Absolutely love Maxsold! It is addictive to get so many great items for such a low cost. The Maxsold staff are friendly and getting rare gems from estates would never be as attainable as they are with this company. The process is very smooth and organized making it easy to bid and pickup your items.
When Maxsold auctions are in my area, I get excited! I love looking for bargains, and I have had several great ones! I enjoy being able to be in my home, doing my shopping. Last year we even got a fabulous rototiller that works great, for 6 dollars! I think everyone should give it a try (but don't bid on what I like) Here's a picture of a rug that I got for 3 dollars. Looks great in my daughter's room.
I'm afraid to tell people how much I love MaxSold! I don't want any more competition! This is the future of the estate sale! Live estate auctions from online auction house suffer from national competition, high prices and exorbitant shipping and auction fees! Keeping it local is the absolute best way all around!
I've been bidding and buying on MaxSold for many months now and I have scored some amazing items. I love the diversity of clients they serve. I can choose to join auctions that are garage sale like, or participate in high-end estate sales that offer exquisite items.
I appreciate that MaxSold has a system that is followed. So regardless of the seller or the items-the same format is always followed. I feel confident when viewing items, and bidding is always easy.
Thank you so much for the review and those great tips for bidders!
Happy bidding!
Not only did they sell my antiques and expensive item for about $1.00 they sold all these things to people who were reselling everything! And they knew it every person that came to my door they knew on a first name basis! It seemed as if the did this all the time and it was a regular routine! I knot only lost a lot of my money and special antique items I ended up paying them on most of the items! So beware this is a scam!
It’s an unfortunate reality that some Sellers hire MaxSold without fully appreciating what we do and what the market is willing to pay for their items. We do our very best to provide both a detailed outline (www.maxsold.com/sell) and all our past auction data (www.maxsold.com/past) to prepare sellers for the realities of their situation but ultimately, some choose not to review the data and information we make public.
In addition, this Seller’s auction was conducted about 8 months ago and since that time, we have made changes to both our fees and our process to help reduce confusion as well as improve the Seller perspective on the problem - if you're interested in what the actual problem is, check out:
https://www.linkedin.com/pulse/maxsold-tomorrows-auction-housetoday-adam-gordon/
Feel free to check out the results of this auction for yourself. We are transparent with all our results and, although we are confident that a 3rd party professional appraiser would approve our our results, we are sorry this seller feels we provided a less than satisfactory result.
https://maxsold.maxsold.com/auction/richmond-texas-usa-downsizing-online-auction-millers-creek-court-6724/bidgallery/
MaxSold continues to reinvest all funds made in the pursuit of its vision to Sell. Everything. Simply for downsizing and estate clients without judgement:
http://maxsold.com/maxsold-purpose/
When l pick up my item at the house l walked in the front door a lady met me asked what the # was on the bottom of the page l told her she than call a gentle man over he took me to where the items where they both where very nice to talk to it was wonderful. Everything went smoothly these people are pro's.
I have an extensive collection of flatware, coins, stamps and fine china from my parents estate. Items go back to the 1800's. I contacted MaxSold and spoke to an individual for an estimate where I showed everything via a video call. He was excited and said I had real value here. He explained that MaxSold would come onsite and catalog everything for a fee of $800 and 30%. This evening I received a call from Stephanie who explained that I needed to unpack everything and have it available for pictures or there was a fee of $100 per hr per person (two people) to setup. There are bins of coins mostly in sleaves, boxes of flatware and fine china all available in my basement for photographing. I am upset that their sales practices are misleading. $800 seemed fair to me but a potential $1600 above that for setup is not.
Stephen,
We are truly sorry to hear that you had not had the experience that you expected. We do strive to ensure that all our customers leave happy, and it seems that we have fallen short of your expectations. We have a process that sets out that we do not do the set up for auctions, however if we were not clear enough in that then we do apologize. We will have one of the team connect with you. If you could please send the best contact number for you to patti@maxsold.com then we will reach out. Again we apologize for falling short in your expectations on this occasion.
Overview
Maxsold exhibits a mixed reputation, with positive feedback highlighting efficient communication, smooth auction processes, and satisfactory customer experiences for both buyers and sellers. Many users appreciate the value they find in auctions and commend the professionalism of the staff. However, significant concerns arise regarding misrepresentation of items, lost goods, and communication issues, particularly during pickups. Customers also express dissatisfaction with the handling of complaints and the company's response to service failures. Overall, while Maxsold has a solid base of satisfied users, addressing operational shortcomings and enhancing customer support could improve their reputation further.
This summary is generated by AI, based on text from customer reviews
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sandy, have you sent in an email to support so that we can take care of this for you? It is true that we don't authenticate, but we work with you if there is anything untrue in what we state in our catalog.