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MaxSoldReviews 985

2.6

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MaxSold Reviews Summary

Maxsold exhibits a mixed reputation, with positive feedback highlighting efficient communication, smooth auction processes, and satisfactory customer experiences for both buyers and sellers. Many users appreciate the value they find in auctions and commend the professionalism of the staff. However, significant concerns arise regarding misrepresentation of items, lost goods, and communication issues, particularly during pickups. Customers also express dissatisfaction with the handling of complaints and the company's response to service failures. Overall, while Maxsold has a solid base of satisfied users, addressing operational shortcomings and enhancing customer support could improve their reputation further.

This summary is generated by AI, based on text from customer reviews

service
192
value
182
shipping
37
returns
51
quality
145
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Canada
2 reviews
6 helpful votes
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WOOF! 5 stars from Baddog at 2dogsdigs! We have tried numerous consignment services, but found out about MaxSold and thought it was an intriguing option. Did our first auction in November, and were very pleased with the results. Sure it was nervous starting at $1 - but we had some items go well over $100 that we thought had little value, so it all balanced out. Any over 95% of our nearly 200 items sold! Planning our next one right now... so, yep - BigWOOFS!

Date of experience: January 18, 2018
New Jersey
1 review
6 helpful votes
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I have been to about half a dozen sales and it has always been a positive experience. The items I have purchased have been exactly what I expected and sometimes better.

Date of experience: January 12, 2018
Colorado
1 review
21 helpful votes
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If you are buying as a reseller I believe this site is a dream come true. Things to buy for dirt cheap that will make a huge profit.
If your the seller you might want to think again.
If you just want everything hauled off & don't care about losing a small fortune let me say this is the auction site for you.
If you actually want to get anything near the value of your items I suggest looking somewhere or trying something else & saving this site as a last resort.

Date of experience: December 26, 2017
MaxSold I. — MaxSold Rep
over a year old

We do our very best to provide both a detailed outline (www.maxsold.com/sell) and all our past auction data (www.maxsold.com/past) to prepare sellers for the realities of their situation but ultimately, some choose not to review the data and information we make public. In addition, our model allows Sellers to have everything sold and removed on their timelines and at prices the market is willing to bear. When a Seller hires us to achieve a subjective financial outcome - after contractually committing to our model of time, not price, control - their mistake may leave them disappointed as some Seller’s value their items more than the market does. Our founder outlines the mental barrier on price versus time control here - https://www.youtube.com/watch?v=_EqG2RXQDhM&feature=youtu.be MaxSold continues to reinvest all funds made in the pursuit of its vision to helping 500 downsizing and estate clients every single day (http://maxsold.com/maxsold-purpose/).

Canada
1 review
5 helpful votes
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LOVE THIS PLACE!
December 21, 2017

Absolutely love not only buying things on Maxsold, but just browsing the auctions is fun, too! So much history and character connected to the majority of stuff that's sold on here.

This is the best site you can find if you're looking to repurpose or reimagine antiques. I've turned old unrelated things into conversation piece furniture that has class, charm and old world character. Can't say it enough how awesome this site is.

Date of experience: December 20, 2017
Maryland
1 review
10 helpful votes
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I would suggest consistently including Maxsold as an online shopping tool no matter what youre looking for; electronics, furniture, fitness equipment, etc. Even if youre shopping for your first car, keep Maxsold bookmarked!

Date of experience: December 17, 2017
Canada
1 review
7 helpful votes
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I have bid on several items on maxsold over the past year and got great deals (especially on Vinyl Records). The process for picking up the items has been so easy and have had no issues. I love that it is a way to encourage the second-hand market and find a new home for these items.

Date of experience: December 15, 2017
Egypt
1 review
6 helpful votes
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Perfection
December 11, 2017

MaxSold was great professional efficient and responsible. They handle everything. Where we didn't know what to do they took care of it for us, we just watched them work their magic. It's really awesome, thank you for your great job.

Date of experience: December 9, 2017
Washington
1 review
5 helpful votes
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I have never come across a bid site that will extend the bid time on an item, seconds before it closes. Then extend it again and again. This happened to me on 5 items in one day. This will be my first and last time on MaxSold. SKETCHY!

Date of experience: December 8, 2017
MaxSold I. — MaxSold Rep
over a year old

This feature is called soft close and it's stated in the terms. MaxSold has a two-minute soft close policy on each lot. This means that if a bidder enters a bid within two minutes of the lot's initial closing time, a two-minute extension would be added on. The lot will not close until bidding is static for two minutes. This ensures that bidders aren't unfairly using fast computers or sniping software to 'snag' items in the last nano-second as they do with eBay.

Canada
1 review
6 helpful votes
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It keeps getting better
December 10, 2017

I've been a buyer at a number of Maxsold auctions and am a happy, satisfied customer. The auctions were easy to navigate at the onset and I've found that they're even more organized and the wait time to pick up items has been reduced. The items are well photographed and I have been accurately able to judge the condition of the items from the pictures. I look forward to many more Maxsold auctions.

Date of experience: December 8, 2017
Ohio
1 review
6 helpful votes
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Complete Satisfaction
December 5, 2017

I have to admit to being completely satisfied with my interaction with Maxsold personnel during their inventory/photography of my auction items and subsequent distribution to customers. They are real professionals and I would unhesitatingly recommend them.

Date of experience: December 5, 2017
North Dakota
1 review
6 helpful votes
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MaxSold is a BLAST
December 5, 2017

My wife and I watch MaxSold every week. We find great deals all over Mass and Rhode Island. The pick up has always been quick and the MaxSold employees have been pleasant and helpful. Highly recommend watching MaxSold.

Date of experience: December 4, 2017
Colorado
1 review
7 helpful votes
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Great Business
December 5, 2017

I've had several wonderful experiences buying through MaxSold. I haven't been in a position where I've needed to sell through them, but if it ever came up, I wouldn't hesitate. All the sellers I've met at pickups seem very happy. I would definitely recommend MaxSold to all my friends and family.

Date of experience: December 4, 2017
Canada
1 review
9 helpful votes
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Excellent Support
December 4, 2017

As a first time user of MaxSold's services I have been totally satisfied by their support and organization throughout every step of their process. My only disappointment was the prices I received from the sale - although I have to acknowledge that I do not think there was anything more MaxSold could have done.

Date of experience: December 3, 2017
Pennsylvania
2 reviews
9 helpful votes
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Wonderful treasures
December 3, 2017

The efficiency by which Maxsold thought through their process for pick up is well organized. The treasures you can find are unlimited. The only critique is the consistency of the staff at the pickups are very varied.

Date of experience: December 2, 2017
Washington
1 review
6 helpful votes
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Outstanding
November 29, 2017

MaxSold was great professional efficient and responsible. They handle everything. Where we didnt know what to do they took care of it for us, we just watched them work there magic

Date of experience: November 28, 2017
Canada
1 review
5 helpful votes
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Perfection
November 30, 2017

A couple months ago, I was looking for auctions that would encompass everything I was looking for. And maxsold was it! You could do it from home! And the starting bid is only $1. Not only that, they had a wide array of items stretching from antiques to daily home items. Max sold also has an abundance of auctions. Bidding and Pick-up is easy as can be. Find auctions in your area.

Date of experience: November 28, 2017
Canada
1 review
7 helpful votes
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Proceeds far in excess of what we had anticipated;
Very professional team - initially at cataloging and also on pick-up; and
Final few minutes of auction were so much fun to watch!
We loved the whole experience - and would highly recommend MaxSold to family and friends.

Date of experience: November 26, 2017
Canada
1 review
5 helpful votes
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So much fun!
November 27, 2017

It's only been a couple of months since I was introduced to MaxSold auctioning, but I've been able to pick up some great finds at reasonable prices. It's actually a bit of a thrill to see a lot you're bidding on go into extended bidding, more so when you win the lot at less than your 'MaxBid' amount.:)
Pickup is usually for a reasonable time - and you can check before bidding to make sure that the drive is worth the item(s)/price you're bidding on.
I'm having a blast with it.

Date of experience: November 26, 2017
Georgia
1 review
5 helpful votes
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Couldn't be happier!
November 23, 2017

Wonderful experience from start to finish. Got a practically new console table for $19! Customer service was wonderful. Thanks again!

Date of experience: November 22, 2017
Canada
1 review
4 helpful votes
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Simple and easy
November 22, 2017

They make buying and picking up items very simple and user friendly. Ive always had a pleasant experience with them.

Date of experience: November 21, 2017

From the business

MaxSold.com online auctions provides local expert help to sell goods through our hyper-local online auction service when downsizing, estate sale or clearing business inventory.


maxsold.com
Rockville, NY, United States