Matte Collection

I received my 3 piece set it's good quality I would buy from matte collection again I'm a very happy customer

Absolutely happy with all three of my bathing suits. They are well made, perfect fit. Can't wait for my Hawaii vacation!

Matte Collection does not disappoint. I love the quality of their products AND the shipping time is always impressive. 10/10!

Absolutely loved my swimsuits they fit to the T! True to size and fast shipping. Will for sure order again

I love my red bikini and floral cover up. The fabric is great (it's super soft) and shipping fast. I got lots of compliments. Thank you Matte.

I placed an order with Matte Collection on July 5th at 8:32am containing 6 items purchased totaling $104.53. On the same day, I received a confirmation via email, that my order has ben shipped at 5:03pm. My order was marked as delivered in/at mailbox on July 11,2024 at 8:17 pm according to the **** tracking number provided to me by Matte Collection. Shocked it was marked delivered because no one rung my bell to enter the building. I reached out July 22nd via email (the only way you are able to communicate with them) to inform them that I never received my package although according to the tracking information it stated delivered. I inquired should I file a claim with USPS... I received an automated email stating " Thank you! We have received your support request and we are working on it. We will get back to you within ***** business hours (Monday - Friday 9:00am-5:00pm EST). On July 25th, I received a response stating exactly what I informed the business "Your order has been delivered!
I have included a link to your tracking information: ********************************* If you have any other questions please respond directly to this email." Never addressed if I should file a claim with USPS or not. I am highly disappointed because I have ordered from this business a numerous of times in the past over the years. I really needed the swimwear pieces for my Birthday vacation. Hence the reason I made sure to order a month in advance. I try my best to support small woman owned businesses yet the customer service is not always the pleasant/helpful. The big corporations will help to ensure the consumer is happy. I hope this company improves and treat their customers better.

On December 19th, I informed the company that I wanted to return three items that was returnable for order ******* because they sent me items that I didn't order. They gave me the instructions and they informed me that I would have to pay to send it back within 14 days from the date it was delivered to me. I returned the items on the same day. The items were delivered to them on Dec. 22nd. I followed up on Jan. 8th for the status of my refund. They asked me on Jan. 8th what items I returned and I replied with a list of the items and the return receipt from the post office. On Jan. 16th, the apologized for the inconvenience of stating the sent the refund request and should take 72 hours to receive the refund. On Jan. 14th I emailed them again stating that I still had not received my refund. On Jan. 16th they stated the return department experienced some delays and I should receive it as soon as possible. I told them that, the customers shouldn't have to suffer and they need to refund me my money ASAP. On 25JAN, they stated they issued me a refund of $193.50 and said I should see it in 3-7 business days. Here we are Feb.3rd and I have not received my refund of $193.50. This company seems very suspicious and this is totally unacceptable how they've conducted business. They received my items within the time frame given and it's a month and a half later and I have not received my money. This place is a SCAM! I see this same thing is happening to other people. I'm definitely reaching out to an attorney and contacting the media. These scammers need to be held accountable.

I absolutely love this collection of swimwear! Purchase many sets for my BD on 9/9 in Jamaica! Love!

It is easy to navigate finding swimsuits. Love that they do show models of different sizes wearing it.

I will not purchase from any other site I love quality and prices are very affordable. The material isn't cheap and run true to size.

I simply love my mesh cover up! It fits me so perfectly and it's super sexy! I bought a size medium and it was spot on with the measurement chart!

I've enjoyed all my purchases and speedy delivery from Matte Collection. Great quality and stretch very appealing.

Great Quality everytime! Excellent shipping speed and excellent customer service! Would recommend them any chance I get!

I ordered feb 9th here it is March 22 and half my order is still up in the air… i received 4 pieces, 5 were still missing but all were marked delivered. I knew this would be problematic from the jump because if you mark everything in my order as fulfilled when it wasn't, how are you going to keep up with what I still haven't received? So I reached out and was told to be patient. They restocked so I reached out again because I hadn't received a shipping notification. I was assured my items would be shipped the next day again and again and again. I actually tell ppl to shop here all the time but after this experience I won't be coming back. I was spoken to like I was crazy and impatient when they just could not get their shipping and inventory issues together. Or take accountability for having a failing system in place. Finally I was shooed off with a partial refund and discount with the promise of receiving the missing items… (although the blue swimsuit was never received either and wasn't refunded but discounted…) I gave up. I was tired of going back and forth with these ppl when no one cared to give me a real resolution. They can have the money and the swimsuits. This company is not worth the headache. My order $250 order from SHEIN came in two weeks no problem with all my items present. DO NOT WASTE YOUR TIME WITH MATTE COLLECTION.

Ordered a multi-colored bathing suit. Came just as described. Was btful and fit well. I would definitely refer and be ordering again.

Their bathing suits are true to size and fit so well. I can't wait to wear them on my birthday vacation.

I highly recommend Matte Collection. Great swim suits, even better prices, good quality & fast shipping.
Need I say more?!?