Matte Collection

Sheer deluxe! Is how I feel in my matte swimwears! The material is superior and the fit is just right. Just how they are shown on their site. I will definitely keep buying from them!

The bathing suits are high quality, fit amazing. The colors are even more beautiful in person and the shipping is fast. They are perfect for my next vacation. Don't hesitate ladies #BUYMATTE.

The shipping was amazing! I was a bit surprised at the arrival of my items…it came on time for my trip and the fitting of the bathing suits was perfect…great quality!

I love all of my bathing suits are beautiful and the fit is perfect. I cant wait to wear them on vacation. I will continue to purchase my swimwear from Mattecollection.

Love the site. Items are delivered quickly. Items are packaged neatly.The quality of there items are excellent. Items I purchased fit perfectly. Highly recommend Matte Collection.

I ordered a package from Matte Collection in November of 2021, at present it is September of 2022. I hadn't noticed that the order never left the warehouse until recent while combing through my email. I reached out to cancel and refund my order and was told that because it had been more than a year it was outside the resolution period. I clarified that it hadn't been more than a year and they responded with "The order is beyond the resolution period." They were very short and unsympathetic with me. Their website has no mention of a resolution period, only a period for returns that states that a package must be returned within 14 days of shipment. My order cannot be classified as a return since the order was placed and no further action was taken, a shipping label was never even created. In fact, regarding the cancellation of orders, their policy states, "Send an email to customer service at *******@mattecollection.com as long as the order has not been fulfilled they will be able to cancel your order. After the order has been fulfilled we are no longer able to cancel your order." I will not be shopping with this company again if they are going to improvise baseless rules.

The best, The quality is amazing and the shipping is fast! The items are true to size so order the correct size that you normally wear! Don't size down!

I order Nyke One Piece - Mustard Snake 1X. My breast size is 40DD. My tits didn't fit no where in the cuff. I ordered 1x hoping that they would. The strips seem a little thin and cheap! I also order the Maldives - Oversized Beach Hat - Black One Size. Now the thing define cheap! When l received it the wire was sticking out. I tired to refund it and my refund was rejected. What a shocker. I haven't even worn it‍. I tired reaching out for what ever reason the email address didn't work for me. And why can't you upload real pics to this website so people can see the fit. All l seen was professional pics. I did like the Achilles Sheer Cover Up - Leopard X-Large. It's nice just a non compliment fit to the shoulders. But, overall l have no choice but to keep it! Because the refund process is a joke. U have to get a approval for your money. Guarantee you Victoria secrets doesn't do business this way. Matte collection you can learn a lot from them. In all l had a bad experience. Keeping my money is like l got $#*!ed! Well the American way l guess! Don't order unless u have one of those models body!

I placed an order on 2/28 and paid additonal for the expedited 2 day shipping. Upon checking my tracking number it still reflects at the stage of label creation so I reached out to Matte Collection via email as they do not offer any other way of communication and was told the shipping carrier (Fedex) has been having delays and to reach out to them because it is out of their hands. Upon reaching out to Fedex they confirmed that the label was created by the company but the package is not yet in their posession which is why my tracking still shows no movement 10 days later. I reached back out to Matte Collection to request my package be sent out with expedited shipping as it should have been in the first place or to see if it can be cancelled and fully reimbursed to no response other than if my package doesn't ship out at then end of NEXT week, then they will then reship at that time. So I pay for expedited shipping to get a bs response of blaming it on the shipping carrier to having to wait more than 2 weeks before MAYBE getting my package reshipped. They bathing suits and coverups are gorgeous however, the customer service is terrible. Why offer expedited shipping and then hold onto my package without even looking into why it has not yet been shipped out and instead of finding a resolution, pawning me off to Fedex just to have to circle back to Matte with no answers outside of wait and maybe we will reship.

I purchased a bathing suit from Matte on July 19,2021. I was very unsatisfied. I received it Friday July 23,2021, I went to attempt to put it on and both the straps that attach to the metal piece of the bathing suit on the back where you would strap a bra, the threading came out. I needed this bathing suit for a Saturday event and so I was left to have to sew it back together as good as I could. I was very disappointed. Considering that this one wasn't cheap and I could've bought it from another place makes me extremely sad. This is not okay with me. I did have to wear the bathing suit with the risk of it possibly ripping because I was relying on this one I did not have time to purchase a replacement elsewhere. So Imagine if I had been embarrassed by it ripping on me while I was at my event. I did not want to be left in that predicament. I don't feel that I should have had to go through this type of stress for a purchase. I requested a refund. This is the email I received in response. That is not concerning or apologetic. I wanted to upload a picture but sadly its to large of an image. Good thing I was able to file a complaint with the better business bureau. So Ill await a further response.

I apologize about the damaged item. This is not a reflection of our brand and we will do our best to rectify the situation. Due to you not addressing the situation prior we cannot issue a full refund but I did issue you a store credit for your inconvenience. Please let me know if I can assist you with anything else.

MATTE

I accidentally clicked the wrong size when ordering. Website says cancel by email, I do right away. They get back in an hour saying (Sorry it was shipped) Yeah bs. Anyway I figured who cares I can just return it. Received and didnt bother trying because I knew it did not fit so repackaged it in its condition that it arrived. Paid 8 dollars and drove to post office asap to ship it. They received it and even sent email saying they received it but came up with BS saying (sorry we cannot refund as it is final sale so they will send it back.) I do not want or need or will fit that bikini it will not fit so they better not bother sending it to me you stole my money no matter. And final sale? Yeah the exact bikini is STILL there FULLprice on the site, it was a one day flash sale which was barely a sale being that i paid twice for shipping and returning. Then they send me policy, and according to the purchase through discount policy they would owe me at least store credit. I noted this and because it was the TRUTH they never emailed me back. Ladies beware. If it doesnt fit just sell it or give it away you will not get your money back. They are disgusting unfair scam artists and they can go to hell. Do not buy. Save your money and a headache.

I purchased the red snake bikinis and the and the edan black bikini, amazing both of them, the red ones were very kinky and looked sexy, the black ones were extremely comfortable and sexy

I love this company. The bathing suits are gorgeous, prices are good and they always have sales. Customer service is top tier as well.

I never miss when I order from this site. Each swimsuit is unique and high quality. Ian satisfied with all of my purchases. Most are true to size.

The sexiest and most affordable swimsuits you can find! Fast shipping! You'll be sure to get all the compliments on your next vacation ;)

Bathing suits are such great quality true to size and have so many different options by far my favorite website to order swimsuits!