Matte Collection

These clothes are so cheap. When you wear them it's a one time outfit. I bought a tan outfit I could only wear once because the fabric rolled up with little balls all over it. Had to throw it away. Next I wore a dark grey outfit. The color of the fabric stained my skin, my nails, my underwear, ruined my favorite bra and destroyed my 1700 Gucci bag. They are trash trash trash. Literally throwing tomatoes. I'm so pissed. I'll never be able to use my favorite bag again! I was not in the rain, I didn't sweat. I sat indoors for about 4 hours at an event. I have never had fabric literally stain my skin and nails. I've washed my hands over and over it's still not gone.

I wish it had an option to give 0 stars. It's like one person works here, take orders then sit on their a**. I ordered the same thing twice as my vacation was fast approaching and I needed the outfit. Why did they "ship" my item, got a confirmation everything with a tracking number but when I contacted UPS they don't have the package. Days passed and STILL no progress? Absolutely ridiculous. I had to go back and forth for a refund of something that is still in their possession. This place is wack.

I purchased a few outfits approx three weeks ago and they sent me an email items shipped. Completely wrong address plus the shipping track number claims it never left Atlanta. Here I am no clothes for vacation. PS I emailed them twice and no answer for a good week. Definitely a scam

I ordered a package with 3 items and only 2 came. Very disappointing as I ordered these items to come in time for my birthday trip. Instead of offering to overnight the item they left out or any assistance at all, they just gave me a refund. I tried to reorder the item with 1 day shipping in hopes it'll get here in time, and it still will not be here. Waste of money. No assistance, no concern from the company when it was their mistake. I am so disappointed. Be wary in ordering from them.

Fellas, go somewhere else if you're ordering for your wife or gf. I tried to get my wife something nice, stretch budget to get her many items from this over priced collection. This was a surprise gift.
The pants I ordered her were too small. She sent a nice email politely asking for an exception to their return policy for a size change. It was a hard no, so that'll be a hard no on any more purchases.

Only writing this here because the owner doesn't allow negative reviews on the site. I've ordered from this site numerous times and I've really never had a problem. This time, I ordered 2 mystery basix boxes and received FOUR pairs of joggers and a crop and a bodysuit. I was disappointed about the lack of diversity and decided to write a review. That was weeks ago and new positive reviews are popping up but not the negative ones. That's shady to me, let buyers see how your customers really feel about your products. I was willing to shop there again but now I see how she operates. I can't trust a business that won't show negative reviews because we all know reviews help shape the buyers experience and decisions.

I ordered multiple items and didn't receive 4. I emailed over and over for a response about this and 4 months nothing! Scammers and I tried to support a black owed business but never again. Do Better! I'll be sure to let everyone I know about this as well since I was referred by a few people that only saw them on Instagram.

I ordered a dress and swim wear from them about a month ago. This was my second order. I've never had problems with them until now. I received the swimsuit after almost a month with the invoice stating that I should have also received the dress. I didn't. After reaching out to the email provided several times over several days, I have not received a response, a credit, or my dress. I have since filed a dispute.

I have ordered from Matte before as was pleased with my choices. The problem arises when you are not pleased and need to return! HORRIBLE EXPERIENCE! Do not, I repeat, do not make the mistake of purchasing the "mystery box"...which isn't a box at all. They should call it the "cleaned out the scraps closet" bag. That is what it looks like they did. Old fashioned, dowdy looking pieces. Two were the exact same in different colors and a sad little wrap! Matte customer service is sickening. You have to pay to return anything and then they will ignore your return and not process a refund until you message them constantly. AND when you finally get your refund (if you do), they will hold back the shipping you already paid too! What in the world?! I paid that too already, how in the heck do you all get to keep it! They are greedy and now I no longer want anything from that company. Buyer beware! You can find nicer suits from a number of places with much better customer service and refund policies.

Love this woman owned brand based out of Atlanta. They have the hottest trends that come out and they are so affordable. I always buy as soon as they drop the summer releases. The names of the items are always so cute! I got the Nikko violet and used the skirt as a tube dress cover-up to camouflage the zebra stripe stretch marks perfectly!

This company didn't send all the items I ordered, I immediately emailed them, it's been months later and I'm still waiting for my refund. I've emailed them several times and they keep telling me the refund is coming. It's been months, no refund!

I was so scared to order but I took the chance and I am so glad I did! I ordered a 3 piece set multi moon and the curves are curving. My husband thought it was lingerie but when he found out it was smiwear he got excited and booked a cruise for us! Thank you Matte Collection for complementing my shape, I will be buying more! I am 5'6" 165lbs pear shaped and it fits me beautifully!

These comments are diabolical! I read these on the third day when I was waiting for my order and I sent an email. They responded back in 40 minutes and gave me tracking information even though I had the link in the app. I was still thinking they better not play. My order arrived on the 4th day. All swimsuits were beautiful and thick material. I didn't like the cover up because it was to extra for me. I had a good experience and these comments really had me scared AF. I was dancing and singing bae I luuuuuhhhh youuuuu! Get it sexy with them because it's good!

I ordered 5 items from Matte Collection on February 17,2024. I emailed them 5 times regarding the status of my order. Someone finally responded on February 26,2024 advising the order was lost in transit & they were shipping a new order. I finally received my order on March 4,2024… However, there were only 2 items in the package. I've emailed & emailed & emailed to NO response. At this point, I want ALL of my money back & I'll NEVER order from them again!

Terrible service… or should I say lack there of! I have not received a tracking number or email. Last Saturday, 8/19, I purchased a few items "express shipping 1-2 business days". I have not received any notification nor my order. DO NOT ORDER!

The quality of their products is AMAZING! Shipment is fast. Any issue you may have with your order customer service will handle politely and promptly. Overall they are a trustworthy site/company and I had a pleasant shopping experience.

Be very careful buying from this company. The swimsuits are extremely small and there's little to no support for your busy. If you're a size D or higher, these swimsuits will not fit.

Their return policy is insane! Anything you buy discounted CANNOT be returned. They even made a loop hole in their store policy. Anytime they run a sale their swimsuits are $16. According to their terms you cannot get a refund for items purchased for $16 or less. Please keep in mind, when they're running these sales, it's automatically applied. So would have to wait until their sale is over to purchase and item full price so that you have the option to return it if it doesn't fit. Complete scam and very shady way to run a business.

Read terms & conditions before buying from these shops. Some a have very disappointing policies like Matte Collection. Will not be purchasing from this store again and I recommend others to avoid shopping here.

This company obviously has invested more in photoshop and models.
It is not worth my energy to write this review, but I was beyond disappointed.
Save yourself the hassle I endured, and stop shopping on Instagram.

This company is now my go to for swimwear. They have such a good variety of styles and colors. The quality is much higher than other online sites I've tried. The prices are amazing also. I appreciate the fact they are service based as well because I'm big on customer service. I look forward to their emails to see all the new styles and buy them before that sell out. Shipping is always quick and tracking is awesome. Matte Collection is highly recommended!