This store includes such affordable prices and body positivity-friendly clothing! This also is one of my favorite black-owned businesses!
Never disappointed with the merch I have received for myself or a gift for someone else. Fast delivery!
I ordered extra large bathing suits thinking the top would be XL too! Boy was I wrong! The bottoms fit fine, but the tops are for A and B cup sizes.
I purchased a swimsuit and coverup at Matte end I absolutely love them! Great quality at an affordable price and the sizing was perfect. I'm 5ft 8inches 160lbs and a size large fit me perfectly!
The swim suits on matte are very nice quality, super cute and are flattering! I have bought 6 swimsuits from them, loved them all.
They have the most amazing customer service. Shipping was fast & everything was handled accordingly.
I'm disappointed that I have to write this review but I ordered 12 items from the Matte Collection on Oct 30th, 2021 and today is Nov 25,2021, I still haven't received my items yet. During this time, I have reached out to this company via email over 4 times only to receive an automated email stating that they will respond within 24-48 hrs which hasn't happened not even once. A representative responded more than 2 weeks later after I sent an affirming email demanding a response or a full refund. They apologized for the inconvenience and stated that my package would be express shipped. After not receiving the tracking number and the order still showing "unfulfilled" on their website, I had to reach out yet again for them to send me a tracking number to USPS days later. After attempting to track the package every day since November 17, it still shows that USPS hasn't received the items from Matte Collection. See below;
DATE TIME LOCATION STATUS
Nov 18 12:00 AM Pre-Shipment info sent to USPS, USPS awaiting item
This is by far the absolute worst customer service that I have ever received from any company, in-store or online. They lack a sense of urgency and they are extremely unprofessional. The communication is very poor and shows a great deal about the integrity of the company. I have ordered from this company before in the past with no problems so I'm not sure what went wrong this time but I would avoid ordering anything from this company ever again based on this experience alone.
Please proceed with caution! And order at the risk of not receiving your items at all.
I'm a continued shopper and i have to tell you that for the prices to be affordable, the quality is top tier! I love it and I feel so sexy in them.
I got so many compliments on my multi-color coverup and I felt sexy! The colors were vibrant! Just perfect for my beach vacation.
I purchased two one piece swimsuit a size Large they fit so comfortable and the material is comfortable I highly recommend this company.
I have ordered so many items from this site over the summer. The bathing suits are great quality and fit me perfectly. I absolutely love this site!
My go to shop for Swimsuits! I love this website and all of their swimsuits. Swimsuits fit true to size and are super cute. 10/10 would recommend
Love their swimwear always comfortable and form fitting. Good quality, true to size and always a show stopper! I will continue to order
Great customer service and eve better product. Super reliable and have so many cute outfits that you can pair and wear together,
I am in love with these company. The bathing suits are gorgeous and comfortable. Their basixx line is totally comfortable and affordable!
I love the oversized hat. It's beautiful. I can't wait to go to the beach and watch everyone stare at me.
Loved my items I purchased. True to size. The swimsuit I just absolutely love. It look just like the picture on the website
They have the cutest swimsuits and their sales are amazing! Shipping is really fast, and their customer service is also really sweet.
Hi,
So When I first was introduced to the site, I was skeptical as HECK, bc the beautiful models were much more curvier and thicker than I am and they were wearing size SMALL, I thought Small... HUHHHH?. How could that be?
So, I am 5-7 and about 138 on a good day. The reviews were pretty much saying the same... So, I ordered, to stay safe I only ordered the 3 piece Niccolo Set in an XS, bc it was no way I thought I could fit the Small, I just wasn't sure. Listen, Babeeeee they did not disappoint. Not only did The XS fit, the material and colors were absolutely gorgeous!. But on my 2nd order I ordered all Small... and they all fit PERFECTLY as well. OH, AND THE PRICES, WERE GREAT! I would definitely spread the word even more than I have already and will be back for each Beach trip I take. The Coverups are beautiful as well. Try them!
Overview
Matte Collection has a rating of 3.3 stars from 286 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Matte Collection most frequently mention customer service, bathing suits and great quality. Matte Collection ranks 82nd among Women's Clothing sites.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members