Mashable

Save your money and avoid Mashable. They take your money and don't take ownership of customers' problems with purchases. I ordered a software product via a Mashable review and the installation failed. Two weeks of going back and forth with them has gotten me nowhere. Instead of refunding my purchase as I initially requested - and fixing the problem - they pawned it all off to the software developer, who keeps sending flawed installation instructions that include broken links to nonworking websites. They've replaced customer service liaisons in the middle of my ordeal, indicating that the original person I worked with quit or was fired. I've learned my lesson, and will never trust Mashable again.

Mashable is on top of the most innovative strategies in social media, marketing, information technology and web development. This site has really helped me wrap my head around what works and what doesn't in our internet age while keeping me abreast of the latest breaking news. The How To's provide reliable, recent examples that really illustrate their point from everything from social media strategy to guerrilla marketing. There is such a wealth of information here to enjoy and sort through.

I found that the best way to get the most from Mashable is to download their iPhone App or follow their feed on Pulse. You get the lead of the story and can sort through the large volume of articles quickly. It also provides you with the most recent sampling from each section.

I ordered a device through Mashable over a month ago. At first I got shipping information, but it soon became apparent that it was a fraud. After getting multiple responses to "hold on" when I requested a cancellation and refund, the product was shipped 5 weeks later and I've been directed to read their terms & conditions. This "store" should not be allowed to exist and anyone purchasing any item from it should consider it as losing their money to a scam!

I bought a set of Power Up Dumbbells from Mashable for my daughter as a Christmas gift. They arrived in a new, unopened box, but the dumbbells inside were missing a weight plate. It is clear that it was never packed in the box to begin with, as the styrofoam packaging shows only 4 plate indentations on the one side instead of 5 like all the others. I have tried to go back through both Mashable and Life Pro Fitness and both are totally worthless, two weeks later I am just getting the runaround and "we are looking into this" but no replacement yet. Life Pro says they can't provide a replacement weight and that I have to deal with Mashable on any returns or replacements. Mashable so far has done nothing to resolve this. It is very frustrating that two weeks after Christmas my daughter still does not have a useable set of weights and neither the merchant or the company that produces the product will do anything to help. I would be very wary of buying anything from this site.

I bought a car dash cam and it never worked. It is complete junk anyway, very poorly made and cheap. Because of this, I didn't even want a replacement but wanted a refund but they've stopped communicating with me. When I first contacted them about the product not working, we had a back and forth for several weeks yet when the time came, they gave me ten days to return it. So they can take almost a month to finally determine they will replace it, but give me TEN days, all of which I was out of town. I missed the window and as I said, they are no longer communicating with me. Avoid this website. They sell junk, don't do refunds, and don't stand by their products.

Bought what was supposed to be a refurbished apple product. It was still signed in to the previous owners Apple ID which cannot be bypassed. Defective. Garbage and is also old and cannot do updates.
Back and forth emails and complaints or credit agency. Mailed it back. It's useless. Out of way over a hundred dollars plus shipping and handling to return it. AVOID AT ALL COSTS. WILL FURTHER REPORT IT SOON TO ANOTHER AGENCY IF NOT GRANTED A FULL REFUND..

I was recently duped into buying a "refurbished" iMac + Wireless apple mouse from Mashable.com. 15 minutes after turning the Mac on, I regretted my decision. The iMac was so old re: its software, that it was unable to download the latest software update from apple. I had to mail the iMac back to Mashable for a replacement. The replacement was able to update its software, but I'm shocked at how slow the computer runs. It's basically a giant paperweight at this point since Mashable won't give me my money back. O, and the wireless mouse won't even turn on. Total waste of money. DO NOT give money to these crooks.

This company sells products or promotions that do not work, they refuse to provide refunds for selling you nothing, and their customer support is no help. This is complete robbery and no one should ever buy from them. They provide no mention that their products only work on a desktop, and being a mobile user, had no way of using the product. Will never buy from again, and will make sure everyone knows about my horrible experience and what a rip off this company is!

I purchased an item recommended by Mashable through the website. The charge was converted to a foreign currency and processed by Stack Commerce. A few days later, the order was confirmed and I was given a tracking number which linked to a site stating the shipment had left the " sorting hub" and would be delivered within two weeks. Keep holding your breath! No delivery... nothing. Mashable states simply "We have nothing to do with shipping!" What then do you do? Allegedly, the actual vendor says "It's held up in Customs" but I happen to know that's false. So... Mashable ( Stack Commerce) has my money... and I have nothing. And my requests for a refund have been ignored. Amazon they are not! A fraudulent scheme? I don't know but the California AG moght generate an answer to that question.

Mashable completely scammed me with a "Platinum Sonic Toothbrush" that was advertised as though it were a Phillips or another popular Sonic Toothbrush. I can't believe I fell for the scam, but I did. AND there are no refunds or returns! This is a completely fraudulent shopping site. Take some time and research any product that they advertise. Unfortunately, they won't give you enough information to know exactly what you are buying, so BEWARE.

We ordered 6 items from this site. We only received 2. Probably dumb luck on our part. This company claims to have good customer service but simply does not follow through. Our USPS mail was on hold for a week and Mashable Shop said that one of our items was delivered during that time frame. How odd it is that something can be delivered when it is on hold! Hopefully other customers read the reviews before purchasing. They have our money and will not give a refund or resend our lost or not delivered items.

Don't use this site.

We ordered a product over 5 months. Never received the product. They refuse to refund money after 5 requests! Bruce continues to provide fake shipping information and they totally ignore our refund requests. We have reported this company to the Feds. They should not be allowed to solicit customers via email then take their money, never shop products and refuse to issue a refund.
They are awful and keep closing the compliant tickets.