Placed an order in the beginning of September that was suppose to be a Christmas gift... of course they did not arrive in time. Customer service is ZERO help while they give you the run around of upto 12 weeks for delivery even though it has been way over 12 weeks--ZERO follow through with their supplier to find out where this subscription is or when it will be delivered, if ever. You are better off to order direct from supplier (who will stand behind their service) for just a couple dollars more- this price is WELL worth not having the poor service and aggravation from magazine.com. I will never again.
Ive been using Magazines.com for many years and have never had a problem. The prices are low and the service is very good. Other reviewers have complained about the auto renewal of subscriptions. I recommend that as soon as you place an order, go directly into your list of magazine subscriptions and turn off the auto renewal for your magazine. If you forget to do this, Magazines.com also emails you about a month before the subscription will be renewed so you can change/cancel it if you want. Also, Magazines.com sends emails with specials, discounts and coupons $5 - $7 off.
Tip for consumers: To save $$$, join Ebates.com first. To order a magazine, start at Ebates, search for Magazines.com & Ebates will show you the savings for shopping there (today it’s 42%). On the left is a red button “Shop Now”. Clicking it takes you to Magazines.com where you place an order & pay. Magazines.com notifies Ebates that you made a purchase & the amount. Ebates calculates 42% of your magazine purchase & adds it to your account. Ebates mails checks every 3 mos. Savings varies 26-50% for Magazines.com.
When you place an order they sign you up to have your subscription automatically renewed without telling you. When they renew the subscription they send you no notice they are going to do this until AFTER they have renewed it. If you try to turn off your automatic renewals, they will not turn off the current renewal, they will only turn off next year's renewals. This is a very shady way of doing business. Also, if you call you are put on hold for at least 15 minutes before they will answer. When they do answer, they try to sell you more subscriptions!
I tried this service twice. The first time, after many weeks, I got a letter saying "for some reason that we won't explain, your subscription couldn't be processed." So I tried again, this time with a different airline's miles. This time, I called after the magazines didn't arrive during their extremely long 3 month waiting period. When I called, they again said that they couldn't apply my Frontier miles to the magazines. But they did not bother to inform me at all and they did not offer any solution whatsoever to repair. These folks are a scam! Put them out of business!
magazines.com offers tons of magazine subscriptions. Some priced quite inexpensively and some not. It definitely pays to look at the prices here (they often sell the 'over prints' from the publishers). The magazines are the originals and getting them for 25% - 50% off list price is the way to go!
I have been buying for myself, family, and friends for years and they have always delivered/renewed. Dependable and good service.
**As of 12/2014 they have been part of the ebates.com money rebate program for years giving anywhere between 20% and 40% of your purchase price back to you in an ebates check!
Cons: 1) Some of the magazines are auto-renew only. It is made clear but it is still a pain to change it to manual renewal only. It can be done but you have to know how!
2) Cancelling a subscription must be done via phone/customer service rep or email rep. They will cancel it, but you have to make the effort to do it.
Call me old-fashioned but I still subscribe to Cosmo, Elle and US Weekly, and I also like to get friends magazine subscriptions for presents (it feels like a bit of a treat!). I usually get my magazine subscription either from my frequent flyer miles or through Magazines.com.
As counter-intuitive as it may first appear, you can often get a better deal from a so-called middle-man than you would direct from the supplier. That's the secret behind the success of deal-of-the-day sites like Groupon, and it applies as well to magazine brokers. Both kinds of brokers get you a better deal by delivering new customers to the original supplier, albeit at much less profit.
While the provider clients of deal-of-the-day sites may be motivated by the prospect of continuing after-deal business, magazine publishers benefit from the brokers even without it. That's because the cost to the publishers of each additional magazine copy is so low. (In fact, the only significant cost is that of mailing, for which the Postal Service gives them a special rate.) In practice, however, the publishers often do even better, as less careful buyers renew their subscriptions directly and not via the broker. These considerations explain how magazine brokers are able to offer the huge discounts that you'll see.
Magazines.com is the magazine broker I've used, and aside from the bargain prices its service is satisfactory in every way. You can use it to purchase new subscriptions or to extend current subscriptions. If you change your mind about a magazine, magazines.com will provide a full refund for all undelivered issues. And toll-free customer support is available 6 days a week.
Tip: Magazines.com does not want you to renew via the publisher, so unless you tell it not to, it will automatically renew every subscription you order. But telling it not to is easy: just phone the site after you order at its regular number (800-624-2946).
Customer Questions & Answers
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They have spent alot of money making themselves and their site appear legit. Reality - they are frauds.
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Nope, they are frauds. I will be contacting the magazine(s) directly to let them know how magazine.com is ruining their subscription base.
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