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kevinp297

Kevin P.

Contributor Level

Total Points
180

2 Reviews by Kevin

3/3/21

Depending on the city they will advertise as Hometown Equity Mortgage or TheLender.com. The process to get to closing was brutal. It took us 2 1/2 months to close. They kept using the excuse that there were a lot of applications and they were "super busy," but most mortgage companies are and they are closing in 30 days or less. We were refinancing a loan that had two houses on it, but that bank only caused a 4 day delay. They kept losing documents and then kept asking us to send more documents that didn't make sense to the transaction. We were scheduled to close on 3 different occasions and something would come up on their end and they'd cancel last minute. On the day we finally closed they didn't have the loan documents there until 2 hours later. We thought we were done. No, we received an email at the end of the day stating that they wanted us to bring a different check for the same amount from a different checking account. We worked with a broker and when we tried to call TheLender.com directly they never responded and asked the broker to call us and that wouldn't speak with us about the delays. All in all not a good experience, but on the otherhand we did get 2.78% on two investment properties.

2/8/19

I was excited when I saw that they had 18x24 yard signs for as low as $2.12, however, that is the starting price. We had our own design and it only had 1 color. The boards are white so that shouldn't count as a color. However, they counted the white as a color and then said it was a full color design. Usually places charge, 1, 2, 3 then full color. This tripled the price we decided to use another company.

Tip for consumers:
Shop around if you have your own design. If you just want a generic cheap looking sign this is the place.

Products used:
We didn't order because of deceptive practices by this company.

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