I noticed my bank account was charged for 2 magazine subscriptions I never ordered and I was out about $70.00! They had re newed a free subscription to Southern Living that I never authorized & in fact had auto renew turned off! I ordered 20 issues of People magazine for $16.48 and then in addition to that was charged over $48.00 for 40 more issues of People & I haven't even received my first issue of my subscription at all! I called & was told I would get refunds but would take a couple of weeks. I am holding my breath I actually ever get my money refunded! I will NEVER order magazines through this shady company again. I guess it's best to order magazine subscriptions directly from the magazine itself, even if it costs more! The customer service person was a bit rude to me and very impatient. Once I get my refund, if indeed I ever get my refund, I am done with this company forever and will NEVER do business with them again! STAY AWAY from this company!
Dear Misty,
We appreciate your feedback. At Spokeo we try to do our best to provide the best product available to our customers. Unfortunately, for some customers, our services do not suit their needs. If you have any questions or concerns regarding our products, please contact us directly by calling 888-906-0850, or email CustomerCare@spokeo.com.
Sincerely,
The Spokeo Team