LyftReviews 909

Warning!
If you update your payment information on your Lyft account, they will deduct $25 from your account and hold it until you use their services. Whatever is left over will be credited to your Lyft account.
Just imagine if all companies were allowed to do this. Seems to be a slippery slope to me.
The Lyft drivers are awesome, this isn't a bad company, but holding my money hostage until I use your services isn't cool at all. It's borderline criminal.

I've only used Lyft once. I heard they were superior to Uber so I thought I would give them a try. The driver picked us up in a timely manner in a sick Audi, really nice ride. But he did not speak one word of English lol. My friends and I are a laid back group, but it did get a little tricky trying to tell him to turn left/right when we don't know Spanish. I do like how you can tip right on the app and don't need cash like with uber.

So my cc has a $50 hold because 2 Lyft drivers failed to pick me up on my vacation. I requested one driver and he couldn't find my villa so he claimed to drive to my vacation villa but I was outside the whole time waiting and no driver showed up. The other driver just failed completely and didnt even try to find my villa he stared 8 minutes away and proceeded to go further and further away. Plus they never answered the phone calls so I couldn't give them specific directions because I am staying in a resort. So now I have a $50 hold on my cc and I won't see that money till after my vacation. Good job Lyft for failing. This would of never happened with uber. Oh wait it didn't those drivers were able to communicate and find my villa without a problem. So stay away from Lyft they'll hold your money even if it is their fault.

I applied to become a driver with Lyft in Rocklin, CA and completed my appointment with my mentor. She was nice and took my picture and then said all that was left was the background check that would take anywhere from 2 days to 2 weeks. Not even 24 hours later, I got an email saying my application was denied. When I contacted my mentor I could not reach her and was told by Lyft that the mentor appointment is the "make or break moment" and they would not reverse their decision. They also said they could not disclose why it was denied nor could they connect me to a live representative due to safety for drivers and passengers. I will not be recommending Lyft to drivers or passengers and see the process as a complete waste of time.

I recently tried Lyft and found that it was quite a bit more affordable than taking a cab. Usually I take the subway, but for those late nights it's a nice alternative to the subterranean schlep. The drivers are always friendly, and you don't have to deal with any of the usual disruptions of a pleasant ride such as chemical smells covering up the stench of last night's frat boy puke, no over-bearing cheap cologne, and no annoying forced commercials.
If you have time to wait for a ride it's a far better experience and for a fraction of the price.

Used Uber one time in St. Louis. We didnt check statements closely for several months, but eventually noticed recurring charges for Lyft services over 6 month period even though we havent used them since the St. Louis trip. (We reside near Chicago). Evidently there was hacking or driver stole info. Dont even think about getting help from either company on these issues. Thank goodness our bank had our back. Had to cancel card and get new account. CC theft complaints seem common for both companies. Drivers are allowed to drive for both companies at the same time. Nice setup for them, especially if they want to use your info.

I have had Zero Problems with Lyft... Drivers are nice and they show up on time... I have discovered that Uber sends alot of Folks to post bad reviews just because... UBER BLOWS HARD! I AM 1000% SAFER IN A LYFT DRIVER... THAN I AM WITH ANY UBER DRIVER. Seems to me that alot of this complaints are coming from the Cincinnati and East Coast Areas... You won't find those issues around here never heard of such holds of 25.00 and credit card info being stolen in L. A. Lyft is HANDS DOWN THE BEST OF ANY OF THESE COMPANIES... THAT'S WHY THE REVIEWS ON THIS SITE CANNOT BE TAKEN SERIOUSLY SINCE IT'S PROVEN THAT HALF OF THESE COMMENTS ARE MADE BY ACTUAL UBER DRIVERS... COMPARE THE BAD PRESS BETWEEN COMPANIES AND YOU WILL FIND UBER HAS ALOT OF RUDE DRIVERS AND NOT EXACTLY STABLE MINDED AT ALL.

While in Cincinnati this past weekend, I thought I'd give them a try. HUGE mistake. They have had a $25 hold on my card and will not release it. Yesterday, the money was in my account and available and today, it's on hold again. I have no idea the hold showed up again. I couldn't even check to see if a car was available until I had entered my card number, there was nobody available. I never even requested a car, because nobody was available yet they are holding my $25. I'm getting responses from them via email but it's so frustrating that they do not have a customer service phone number. Perhaps those lines would be tied up with people like me, wanting my $25 back. I will NEVER use this company, ever.

I would not recommend this service for the following reasons; Lyft automatically place a $25 hold on your account upon signing up. That hold will tie up your funds for about 7 days. Subsequently they place the $25 hold on your account whenever you login to the app rather you request a ride or not. Again the hold will tie up your funds for about 7 days. When you have an issue with their service and use the "help" options you will get a general automated response and that's it. No one will call you no one will respond via email. So they essentially take your money and don't respond to your request for review of the charges. I downloaded the app and once I found out about the holds I deleted the app. Months later I started to get emails urging me to use a free ride before it expired. On the last day for the free ride to expire, they posted charges to my card totaling $75. When I requested a review and refund... crickets! No way to call and talk to a human and they totally did not respond at all. Stay away from this company.

I requested a ride from Howell NJ to Jackson NJ at 12:30 am. I was accepted by Anthony in Freehold NJ. After accepting me he called me up and said to camcel him because it was worth his time taking me. Each time I requested a ride he accepted and then told me to cancel, this went on for sn hour. He said he accepts sll requests to build his rating. Complaints to Lyft were ignored. If you cancel too many times you get charged if the the driver says picked up I get billed and still get stuck. Use any one else The driver was Anthony phone number *******230. Dont use this driver.