Jeff S.

I applied to become a driver with Lyft in Rocklin, CA and completed my appointment with my mentor. She was nice and took my picture and then said all that was left was the background check that would take anywhere from 2 days to 2 weeks. Not even 24 hours later, I got an email saying my application was denied. When I contacted my mentor I could not reach her and was told by Lyft that the mentor appointment is the "make or break moment" and they would not reverse their decision. They also said they could not disclose why it was denied nor could they connect me to a live representative due to safety for drivers and passengers. I will not be recommending Lyft to drivers or passengers and see the process as a complete waste of time.