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Andrea L.

1
Level 1 Contributor

Contributor Level

Total Points
328

4 Reviews by Andrea

  • Lyft

3/21/16

I recently tried Lyft and found that it was quite a bit more affordable than taking a cab. Usually I take the subway, but for those late nights it's a nice alternative to the subterranean schlep. The drivers are always friendly, and you don't have to deal with any of the usual disruptions of a pleasant ride such as chemical smells covering up the stench of last night's frat boy puke, no over-bearing cheap cologne, and no annoying forced commercials.
If you have time to wait for a ride it's a far better experience and for a fraction of the price.

  • Vonage

3/21/16

I was a Vonage customer for some time. I signed up and agreed to pay $14.99 per month for unlimited calling for VOIP phone service because it seemed like a fair deal. From time to time when I checked my bank balance I started noticing that I was being charged $40+ and called Vonage to find out why my price had changed. To my surprise I was told that I had been on an introductory rate, yada yada yada. Anyway, they switched me back to the original rate, then months later I was back to the $40+ price. This time I contacted someone in customer service at the corporate level to let them know that I was dissatisfied with the customer service and changes in prices I was being charged. The man I spoke with was very rude, and I could see that I wasn't going to get anywhere with him. At that moment I decided to look for other phone service providers. Luckily, I found a company called OOMA that is way more cost effective. I immediately switched my service and paid roughly $100 for a service that would enable me to only have to pay monthly taxes of $6, then I had an option to pay about $70 or so and my service for the year is taken care of. It's refreshing not to have to monitor my bank account to make sure that I'm not being overcharged. I highly recommend OOMA if you've experienced the same sub-par customer service, and overcharges made by your current phone service provider.

  • Zappos

9/24/15

Zappos sets the standard for high quality customer service, ease of shopping, and their products are great! I highly recommend this company.

  • Big Stock Photo

2/23/15

As a business owner and owner of a design firm I can tell you that this company which is now owned by Shutterstock has THE WORST customer service and may cost you HOURS in photo research time. In all my years using stock photo companies I've found from personal experience that this one is very unprofessional in how they resolve download issues.

Service

Andrea Has Earned 8 Votes

Andrea L.'s review of Lyft earned a Very Helpful vote

Andrea L.'s review of Big Stock Photo earned a Well Said vote

Andrea L.'s review of Big Stock Photo earned 6 Very Helpful votes

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