Lumosity

Lumosity has over 100 million members, a lot of them, like me, signed up for the long term. That's why they can afford to cancel popular games with no explanation. I played Word Bubbles (classic) and Word Bubbles Rising almost daily, but never saw a banner indicating they were to be chopped, and they were not on the original list in the company's news flash. I believe Lumosity has done this because some of these games cannot be run without Adobe Flash, which pulled their service, and they would rather disappoint the customers than come to an agreement with Adobe. I'm very disappointed in the company, which, with this move, has proven itself to be just another business.
They should at least have launched a survey to see who would be interested in having any proposed cancelled games saved.
I now realise that Lumosity can simply close up shop, and lifetime members would have no recourse at all. I feel so upset it'll be a while before I return to the site.
Caveat emptor!

Each category only has a few games. They're flash payer games that are boring and redundant. I feel like I got all I could out of this website in just a few days. After those few first days, I haven't logged in since. As for billing, I quickly cancelled the auto renew without any issues. This service is just not worth the money. I got a couple puzzles from the dollar store and have been enjoying that much more.

So, after three years of having fun playing games on this site, I realized I didn't need the family package anymore because I was the only one using it. So, after my time was up, I went to renew on a smaller scale. Unfortunately, at first, I was not given the opportunity to renew anything but my family package. I went all over the site to try to find a back door to do this. Not until I went off line and returned to play a game before my last day was over did they finally offer me other options. Not a nice way to play, Lumosity, nor to treat a returning customer. Now I won't be one.

I've been playing this for 8 months and it just gets boring because they never add new games and the games become increasingly harder and harder to where my scores keep getting lower and lower. If it worked like it's supposed to, I'd be able to keep pace with the increased difficulty. I've read other reviews here and have taken to heart what people are saying about Luminosity continuing to bill after cancellation, so I went into my PayPal and removed Luminosity from my allowed recurring payments as well as cancelling my subscription on Luminosity. I paid for a year, so we'll see what happens in April, but it'll be PayPal's issue if they pay Luminosity and I do trust PayPal.

Study after study have been unable to prove mental improvement as result of playing electronic games. Lumosity claims differently. As much as I would like to believe them, I find their billing deceptive. I signed up during Cyber Monday, and they kept sending better and better offers, without making it clear that each offer is not independent, but added to the previous charges.
If their billing is misleading, how can one trust their claims?
That being said, their train game is both addictive and fun, for which I added one star to my rating.

I received a gift subscription to Lumosity as a Christmas gift from a friend. After playing it for four months, I don't see any real improvement in my brain function. Evidently, I got the most basic package because I only get about a dozen games to play over and over again--even if I don't like them--and once my workout for the day is done, I can't play again until the next day. Also, if I'm on the last game and accidently hit "next" instead of "play again," there's no way to go back. Very annoying. Some of my scores have improved and continue to improve, but others have stayed pretty much the same or even decreased. I don't see any real difference in my day-to-day ability to function in the world. When this subscription is up, I won't renew. There are enough free games on the web to play which are as good or better at challenging your brain than Lumosity's.

When I signed up for 1 year, they automatically signed me up for auto-renew. Auto-renew should be an opt-in only process. There is no notification that they are going to charge you, or that your subscription is renewing. An email with a one-week notice of a renewal fee would be more ethical of them.

When I initially started with Lumosity about 5 months ago, I routinely received my games before 8:30 AM each day. I prefer to play my games earlier in the day, but take today for example, it's almost noon and no games yet. The fact that if I miss playing the games that day, I lose that opportunity completely, does not seem fair particularly when the company doesn't seem to be execute on a routine basis. The company also left a really bad taste in my mouth when they sent out an email after Trump was elected, asking all members to contribute money to help overturn the election. I didn't pay for political commentary, just a few enjoyable games that may or may not make my brain work better. I doubt that I will renew next year. The games aren't worth the aggravation.

Dont waste your money. This is a short series of simple brain teasers. At first its kinda fun and challenging. But it gets old after about 2-3 weeks. And by the second month, totally boring! But by then, its too late to cancel your subscription. It doesnt improve anything except their bank account. You simple become a better game player. Read the reviews at other websites. To repeat, Dont waste your money.

I was into using Lumosity the first moths and my family showed interest so I upgraded to the family plan. My family used it for a bit and then quit. There was no email that the auto renewal and I had stopped using it when I discovered a cc bill for $130 renewal. I contacted them to at minimum downgrade to a single membership and a pro-rated refund but they wouldn't. Even thought I had my case escalated to manager they didn't budge. Honestly the games get boring and the more you use it the better your score gets. Don't know that you get smarter, but you might feel as so. If you sign up be sure to turn off auto renewal - they will probably offer you a deal at the end of your year to stay hooked up.

WORST. CUSTOMER. SERVICE. EVER.
I enjoyed playing the games. Whether my brain improved or not, is debatable.
Trouble started when I discovered that my account was being accessed by someone else. Lumosity was of no help. Even after repeated requests, they have not suspended my account, nor provided a refund. Utterly unhelpful customer service. They're blaming me for giving out my password to someone.
They lack the basic measures of security available on ANY website these days - lock the account after 5 incorrect password attempts. They don't have device authorization like Netflix or Facebook does.
Beware of what you're getting into. There is no way to contact customer service except email. And they take DAYS to reply.
Took my money and evading a refund now.

Good mental work out, but if you use an I Pad there are very few games. They are so far behind the trend away from computers. Not worth money on an IPad!

Bull$#*!. Says you get a free fit test, you fill everything out, then the only option is to pay for the full thing. What a load of crap. Only reason its 2 stars not 1 is the site is pretty nicely made and seems quality in that regard.

I used Lumosity for about 4 months. I assessed myself with tests like Quantified Mind. There was no difference. I thought I was improving but I was only getting better at the games.

I kinda knew@ the start it was gonna cost me & I took a few " hits" lol until the I had to pay. Then I read some reviews about poor support. I hope they don't prey on "pay for a yr " bullibites... anyway,,, w/ poor service on a mo to mo basis of payment. I'll usually call the cc co and call it in as lost and have the #'s changed to prevent more billing,,, F the webiste

I bought a year subscription, it was okay. I now have a career and don't have the time for it. I had totally forgotten about it. No courtesy email regarding my subscription being renewed, just all the sudden the money gone from my account. I called the bank in a panic. To lumosity's credit, I got the refund in five minutes, but... really really deceptive!

The training games often do not work lately. When you finish a game, it often doesn't give you a result or let you carry on to the next training game. Some games quit right in the middle without giving a result. Others seem to end ok, but the "continue" button doesn't work. I've complained about this numerous times, with no satisfaction. I'm ready to demand my money back.

Just measures how much faster you can play the same old games. Only thing I use it for is to see how focused I am on a particular day or time of day. Mind game? Mindless fun is more like it.

I signed up for an account an immediately began getting daily spam from two other sources. Its obvious to me they are selling their contact lists. Not cool.

I hope my refund comes quickly. I think I used the site just a handful of times over the past year... they have gotten enough of my money.

Some of their games need calibrating properly, e.g. 'Train of Thought'. I have told them that when level 13 is reached, their calibration makes it impossible to go up to the last level. I have tried so many times I have lost count. If they were calibrating train lines in real life, then there would be multiple crashes, people unable to get on the trains because they whizz past stations etc. etc. They need to experience the real world when devising these games, then they would know how to set up a game properly. I have complained several times now, and to be honest, they just suck as they assure me of this that and the other, but never make the necessary changes. Yet want me to give them the thumbs up for their customer service!

I started using Lomosity for myself, liked it and paid extra for the family plan to include the rest of my family. The games are fun and challenging at the higher levels - we liked playing them and were seeing improvements.

HOWEVER, when we recently logged in to play the games again, we found that all of the games were locked and the only wayto play them was to upgrade our accounts. We already paid and our subscription time had not yet expired. Basically, this is a breach of contract since they cancelled our existing subscription without refund and force us to sign up and pay a higher fee.

I have no problem with Lumosity changing their program and fee structure for new member subscriptions, but for those of us that already have accounts with time remaining on our active subscriptions, we should be allowed to use up the remainder of our subscription with the same access to the games, history data, and comparison profiles that we have always had. AFTER our subscription runs out, THEN and only then should Lumosity request thay we pay the higher fees to continue.

I have requested from Lumosity to unlock my account(s) for the remainder of my subscription or issue a refund, but I have not heard anything from them yet.

The terms of service agreement has changed from the original when I created my account. Now they are saying we cannot file a class-action lawsuit, but that clause is not enforceable in the case of breach of contract or fraud (which is certainly arguable in court) Therefore, If enough of us have not received satisfactory resolution of our concerns, a class-action suit may be warranted.

The work in and of itself is great, but do not bother buying this service. If you have a problem with anything that Lumosity has, they will not even attempt to give you a helpful solution. Lumosity will only tell you to stay at their website longer and play more games.

TL: DR - Do NOT purchase a subscription, the free version is just as sufficient.