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LeeAnn S.

Contributor Level

Total Points
271

2 Reviews by LeeAnn

  • Lumosity

8/20/12

I liked the trial run, so I purchased the year membership of $80. The games stopped running properly, so I emailed them to get tech help to remedy the problem. Two emails with NO RESPONSE over a 3 week period of time. They do not provide any phone numbers to contact them. There is no refund available even though there is still 6 months left of my subscription. Stay away from this website. Very disappointed in there extremely poor service and web functionality.

  • Boostability

4/5/11

This company was VERY difficult to deal with. I had agreed to use their services, gave a credit card number, then found out that there was a "three month contract", multiplying my charges by 3. When I told them I had NOT agreed to a three month contract, they refused to credit my charge card. After much discussion with 3 different managers they still said that they could not credit the card back. I was astonished! I told them I would contact my credit card, and was shocked they would put their reputation and credibility on the line for $275. Later I received a message from them saying they thought about it and "it must not have been in the Tarot Cards" for this time. They did credit my card, but kept the $50 processing fee.

LeeAnn Has Earned 11 Votes

Leeann S.'s review of Lumosity earned 4 Very Helpful votes

Leeann S.'s review of Boostability earned 7 Very Helpful votes

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