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Luminess Reviews Summary
The company's reputation reflects a mix of positive experiences and notable challenges. Customers appreciate the ease of use and effective product application, often highlighting the quality of the foundation and its lightweight feel. However, dissatisfaction arises from issues with color matching, unexpected charges, and difficulties in the return process. Many reviews indicate frustration with customer service, particularly regarding long wait times and unclear communication. Overall, while the product quality garners praise, the company must address customer service and fulfillment concerns to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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The makeup was the wrong color and I found it a little hard to use.
Not sure if I made order it just showed up. I was looking at the products and all of a sudden I get an order. Not sure how ordering works. Would like to see the product and the cost per item prior to making the order instead of answering same questions each you visit the site.
I have been sick and have not used the product yet. I'm starting to feel better and hope to try it soon.
The try before you buy works great! Color match is cool, did some tweaking with my other foundation to match my skin.
Good coverage but I am uneasy with no UV protection. But it looks nice.
I'm not much of a makeup person but I love this makeup. It's so easy to use and it's everything it says it is. I love it.
Quick and easy but too many attempts to sell me other items. One at a time guys gesh
Lumpiness is a very good foundation. I usually wear a light, fair, ivory color so that's what I ordered. It came out practically white on my skin. After a few hours I noticed the finish became powdery looking which gave me wrinkles where I had none. Next time i'll wear a moisturizer, a darker color, and use less of it.
You haven't told me when the next payment is due if I should I decide to keep the product.
I like the product but the color was too yellow. I even had friends asking me if I changed my makeup, because I looked too yellow
Ordering and receiving was very quick and easy. The makeup itself goes on super light but has amazing coverage. It was also my exact skin match.
Easy to apply, coverage was completely awesome. Was amazed that I found a product that actually worked as advertised. Thank you
The Luminess product did not work for me. I have varicose veins that I was trying to cover up. The product covered up nothing. The color selected looked orange on my skin. What I saw in the ads looked so promising. Big disappointment.
I'm so happy because it is the perfect match to my skin color, looks like my own skin!
Easy shopping and have the option to use my Amazon account!
Not only did it take forever to receive my product but there were items missing in the packet and have not been able to find a number to call and speak to someone regarding this. Hence have not been able to use this product and am tempted to return the whole package unless I am able to speak to someone who can assist in this mishap. I buy a lot on line and have never had an issue in contacting a person over the hone regarding their products until now. Sadly it was not a good start for me to continue being your customer!
Made my face soft and fell very good.will use again and is good price
Flawless complete coverage. The color match was a lighter shade than my skin tone. Otherwise perfect
Although the make up went on easily for the first few days. I find that the rest of it is coming out in a gray tint. Not too sure if it's a faulty bottle, but I would not recommend it based on this experience.
I am enjoying the compliments, it does have a nice feeling of a glow feel about yourself and confidence in knowing you look good and it did not come off until Expholiated before bed. Tysm
The color match didn't work for me so I called and asked for a different color
I like the product, but I got the wrong color! I need 1 shade darker!
I think it might be a good product, but don't like the add ons unless I do it myself!
I think this company is good they have good phone service. The product is awesome.
Here again you say all I need is 5.90 but you took 62.00. I just want to cancel my order... PLEASE CANCEL MY ORDER
From the business
Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Sk...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members