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Luminess Reviews Summary
The company's reputation reflects a mix of positive experiences and notable challenges. Customers appreciate the ease of use and effective product application, often highlighting the quality of the foundation and its lightweight feel. However, dissatisfaction arises from issues with color matching, unexpected charges, and difficulties in the return process. Many reviews indicate frustration with customer service, particularly regarding long wait times and unclear communication. Overall, while the product quality garners praise, the company must address customer service and fulfillment concerns to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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Haven't tried it yet. I plan to this week! I saw the advertisement and have been looking for a long time for something to work on my
Stretch marks
Unpleasant didn't get to use it can't write a 50 character response if I didn't get to use the product what so ever.
I ordered this hoping to cover my scars from surgery but it didn't. Other than that it seems ok.
It came fast. Easy to order.thr only problem is how to cancel is not as easy
Surprised at how light it is yet still has great coverage! Not sure I will keep paying the price though. More than I usually spend on foundation
I really do not like when a merchant offers 7 different items before you're able to purchase the one you want! I get it - marketing. It's just annoying.
The shade match was wrong. It suggested a shade that would have been to dark for me but lucky for me my sister love Luminess and I was able to try the shades on before ordering. She warned me that she was also match incorrectly. I say all that to say this. I love the ease, finish, and color foundation that I chose.
The color match was difficult but the checkout process went smoothly.
It is easy to use and the foundation goes on smoothly. As well as the colored look great and blends well.
I haven't tried the product yet because I'm out of the country.
My face is very sensitive and the product make my face very itchy and then Red. I called customer service and he said he would not charge me for my order since it didn't work out for me. He was very helpful.
Contacted to much! If I want it I'll order it you don't have to send multiple texts and a phone call
The process took longer than expected, and the cooler doesn't match. I wanted to cover some areas before my reunion doesn't look like that will happen now. The brush isn't like the one on the commercial and the bristles are coming out after just one use.
The price increased at check out not by much but it changed.
Didn't know subscription was automatic.
I don't like this as I don't use that much makeup.
Great I love this makeup. Goes on so smoothly and you don't even feel like you have makeup on.
I wear makeup about everyday. I feel I need moisture on my face and neck.
I only wanted to try the $5 offer for the small wide brush and foundation but was sent the entire system and now have been charged for it. I'll keep it, but the whole offer feels slippery and deceptive, Haven't even tried the product yet.
I will not be reordering. Dries and leaves patches and sits in my pores.
My foundation is way to dark, unable to use. Otherwise very happy with product and service
Great, excited to receive the package and try it out
Ive tried this before but went with a shade darker this time and its perfect!
The spray coverage is very messy. The spray goes all over the place. Also does not cover as well as the ad leads a consumer to believe. I have dark spots on my inner arm n inner thighs from my chemo treatments. I'm not getting the complete coverage I thought I was going to get.
Difficult to use. If I didn't want trail period. Plus website wouldn't let me find out what the other trail products do exactly.
It didn't stick on clothes and it blended in nicely. Want to order the airbrush system soon
It didn't work any better than the first order. Still didn't cover the parts of my face…just made it look worse and darker. I have cancelled any future orders or purchases. Thanks for trying.
I get to try it before I pay for it. To see if it works.
From the business
Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Sk...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members