The company has garnered a mixed reputation, with many customers praising the quality, comfort, and stylish designs of their leggings. Positive feedback highlights timely deliveries and responsive customer service. However, significant concerns arise regarding inconsistent sizing, product availability, and issues with returns, including unclear policies and lack of support for order discrepancies. Additionally, customers express frustration over subscription cancellations and difficulties in reaching customer service. Overall, while the product quality is well-regarded, the company must address operational inefficiencies and improve customer support to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
These leggings are a great fit and are beautifully designed. They were delivered within a decent timeframe.
Excellent quality, FUN designs and excellent prices! I get compliments on every pair, every time. Join the VIP Club! It's an amazing value.
Hi Nancy,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank You,
Lotus Leggings
Just got them today already wore them! They were wonderful and super
Comfortable and beautiful on! Definitely will buy more!
Hi Kristen,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank You,
Lotus Leggings
This is a scam they are actually charging you 50 dollars a month plus 40 dollars per legging and 4.99 for your membership. This is the worst company EVER do not purchase anything from them.
Hi Nia,
Thank you for your feedback and we do apologize for the inconvenience. We did not mean that to happen. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better. Please reach out to us at support@lotusleggings.com with your order information and we’ll do our best to work with you and make things right. We hope to hear from you soon.
Thank you,
Lotus Legging
The sizes were true to the size chart. Very comfortable. The leggings did take a while to get to me though.
Hi Emma,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!” We do apologize for the delay and we appreciate your honesty and hope we can make your own experience with us a better in the future. We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank You,
Lotus Leggings
I ordered 4 pairs when they had a sale on certain pairs. So many great looking styles on sale that I found it hard to stop at 4 pairs. They fit well and the fabric is nice and thick. Will definitely order again
Hi Michelle,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank You,
Lotus Leggings
Make sure you read every tiny word. They offer promo price and take it out of your account and then take whatever they want after that. Called to cancel just to see a second charge the next day. 100 dollars in a matter of days and they will only give half of it back.
Hi Jessica,
Thank you for your feedback and we do apologize for the inconvenience. We did not mean that to happen. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better. Please reach out to us at support@lotusleggings.com with your order information and we’ll do our best to work with you and make things right. We hope to hear from you soon.
Thank you,
Lotus Legging
Got my item shipped to Australia within the 2 weeks. Quicker then some ebay items!. Just need to remember to buy 1 to 2 sizes bigger then what was needed.
Hi Katrina,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
I've ordered two pairs and shopping for more, they great, feel great and got them at a great price. My daughter loved hers and now my mother is shopping for a pair,
Hi Brooke,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Comfy, light, and fit perfectly! Good prices, always have something on sale. Would recommend to friends and family. Shipping takes a couple weeks but so worth the wait.
Hi Betty,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
So great! Very comfy, nice tight fit and they even have conveniently placed pockets. Highly recommend!
Hi Natalie,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Very very well made. I was hesitant to purchase them at first because they are so expensive, but after receiving them I was very impressed with how well they are made.
Hi Christy,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
I ordered this for myself. It fits me perfect but when it's wet it can see through. I love the color and the fit.
Hi Bianca,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
They advertised $20 BOGO yet none of the leggings shown were included in the deal. So I asked to cancel but they took so long getting back to me that the order had already shipped and all they said is it's not possible to cancel. Very misleading and terrible customer service.
Hi Blaine,
Thank you for your feedback and we do apologize for the inconvenience. We did not mean that to happen. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better. Please reach out to us at support@lotusleggings.com with your order information and we’ll do our best to work with you and make things right. We hope to hear from you soon.
Thank you,
Lotus Legging
Honestly I wasn't very impressed with these men's leggings I got from Lotus Leggings.
They are similar in quality to other Chinese goods found on eBay, Wish, and Ali Express.
Unfortunately, they are also not sized in US sizings. I ordered a size or two larger than what I need and they barely fit. Also, like goods that ship from China, it takes forever for the shipment to arrive. I'm also not 100% thrilled that they have continually bombed my inbox on a near-daily basis.
I'm going to use the leggings in the gym for the first time today and who knows, I might like them eventually, but as of now I haven't been all that impressed.
Hi Brent,
Thank you for your feedback and we do apologize for the inconvenience. We did not mean that to happen. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better. Please reach out to us at support@lotusleggings.com with your order information and we’ll do our best to work with you and make things right. We hope to hear from you soon.
Thank you,
Lotus Legging
I love these leggings. Very comfortable and fit nicely. I have ordered more than once from this company and will continue
Hi Christy,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
I've been charged a total of $113 and have yet to receive anything from almost a month ago. I spoke to numerous people, and have submitted tickets and emails. They refuse to refund me, saying "this is what you signed up for." I would never in my life recommend them.
Lotus Leggings have such a great range finally for guys and gals
And every pair i have bought fit perfectly and look great.
The Fearless Blossom and Dragon Enchanted Leggings get great compliments
Everytime i wear them
Hi Simon,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Great product with speedy delivery including accurate updates. Love my leggings. Thoroughly recommend this company.
Hi Cath,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Best leggings on the market today. Fast shipping. I enjoy the comfortable feeling they provide my daddy long legs.
Edit: after purchasing 4.99 VIP leggings, the company charged me 49.99 not even 7-10 days later without consent. I did not receive or order another pair in that time frame. When I called the company they stated the VIP was a monthly subscription I asked to cancel and refund. They would not refund the full amount. After stating that I would contact my bank they further stated if I did not do that they would cancel and refund 50% of the 49.99. That is blackmail and illegal. Therefore this edited review is because they still have not refunded the full 49.99 only 24.99 and also have been very uncooperative in their customer service. Beware of the 4.99 scam.
Hi Cheryl,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Answer: Hey, the company is registered in China, not as Lotus Leggings, but "Yiwu Moshiner Network Technology Company Limited - China Leggings" The business is listed here: http://www.manufacturers-directory.com/p-165438.html, and here: http://www.diigen.com/yiwu-moshiner-e-commerce-co-ltd/ The business seems to be registered to the following person whose name is on all Lotus Leggings parcels as Sender: Mr Zheng, Bei ling xin, Qu, Wuyi, Jinhua, Zhejiang China 321200 ** Tel (?) 15268612176 ** Lotus Leggings have a long history of bad customer service: https://www.complaintsboard.com/lotus-leggings-b123812 Their FB community is censored. For example, any negative comment will not be approved EVER. You can slip a negative comment in under a Lotus Leggings post, in among the thousands of other positive responses, and it may be there for about 2-3 hours, but it too will be deleted. The company accepts direct credit card payments via their website, so no third party is involved, e.g. PayPal or eBay, etc. This is what allows them to evade responsibility and keep everyone's money if orders go wrong - offer no exchanges or refunds. The Returns address they gave me was an empty field in North Carolina, with a furniture shop in the background, lol. Don't bother trying to exchange or return any leggings. It's simply not going to happen. And every time you write to Lotus Leggings, it's a different person responding, as if they have a hundred employees, lol. I don't buy that for a second. The product looks good, but I have to say, the leggings look different to the website, and the material starts falling apart after about a week of normal use.
Answer: Hi, We apologize to hear that. Please send us your order number so we can assist you further. Thank you Lotus Leggings
Answer: Not a good company. Check out my other posts about them.
Answer: We don't have expedited shipping at the moment
Answer: A: Hi We ship from our factory in china Via Us couriers
Leggings are part of daily life for men and women. Unlimited styles of leggings are now available on sale. Where can I buy leggings to get the exceptional looks. The best place to buy leggings online is Lotus Leggings, offers high quality leggings at a...
Hi Sarah,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings