The company has garnered a mixed reputation, with many customers praising the quality, comfort, and stylish designs of their leggings. Positive feedback highlights timely deliveries and responsive customer service. However, significant concerns arise regarding inconsistent sizing, product availability, and issues with returns, including unclear policies and lack of support for order discrepancies. Additionally, customers express frustration over subscription cancellations and difficulties in reaching customer service. Overall, while the product quality is well-regarded, the company must address operational inefficiencies and improve customer support to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
These leggings are soft and vibrant. A must-have for your closet! I love the colors and how many different styles there are. Shipping does take a little bit but their estimates are accurate.
Signed up for some special "deal" and immediately was charged more than advertised. I called and cancelled and the next month was charged almost $50 for a pair of leggings I did not order OR receive. I have written numerous emails without a response. The next month I was charged $4.95 for the 5th time and then again the next month. I am IRATE! I am currently on the phone with them now and supposedly I will get a refund in the next 3-4 business days and they will cancel my account again. We'll see...
Hi Jodi,
Thank you for your feedback and we do apologize for the inconvenience. We did not mean to cause you inconvenience. We are in no way scamming people. We do appreciate your honesty and hope we can make your own experience with us a better. Please reach out to us by calling these number US and CA Customers): 1 (888) 939-4528 Other Countries - 001(925)983-5575 with your order information and we’ll do our best to work with you and make things right. We hope to hear from you soon.
Thank you,
Lotus Legging
I love the colours and fit! Great price. They forgot something in my order but I know that they will make it up to me and it's super cool how they have all these giveaways and doscoints the time
Hi Stephanie,
Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. Thank you for your valuable feedback! We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
Great leggings! Love the designs! Great for as well! Can't wait to buy more! Love all the sales that you guys have too!
Hi Jennifer,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
I love the leggings but waited 23 days to get them. They need to figure out bettet shipping arrangements.
Hi Marla,
Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. Thank you for your valuable feedback! We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
I definitely will buy from them again, the quality is great and the shipping was excellent. I'm so glad I found this sight!
Sincerely a Very Satisfied Customer. Deborah Bohl
Hi Deborah,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP
Thank you
Lotus Leggings
Love them they let you express your style to everyone. They can use them to be dresser or fun and playful depending on your mood that day
Hi Tabatha,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
I love lotus leggings, perfect fit and amazing colours and patterns
Everyone compliments me when I wear them
Hi Lisa,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
My first experience with this company was a positive one. The website was easy to use, the ordering process seemed secure, and when I got the product it was high quality and as described. The only area of improvement I can find is that being all the way from China, it takes a while to get the order. Otherwise no problems.
Hi Chris,
Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. Thank you for your valuable feedback! We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Was very skeptical at first as they are from China... yet they have not disappointed me yet! I own 3 pairs now and will definitely be buying more! The squat-proof material is what won me over!
Hi Sarah,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
I got the green mermaid and white tree leggings and quite like them! The mermaid ones run a little smaller due to the fabric used for the scales- but still super cute! The shipping took longer than I was expecting, a little over 2 weeks, but otherwise I am happy with the service and like the product. Also, the leggings come with a small lotus leggings logo on the front, which is not featured in the pictures online, just an FYI.
Hi Meg,
Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. Thank you for your valuable feedback! We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
These are the most comfortable, unique leggings I've ever purchased online. This is my second time ordering, and I am so impressed. Will be buying more.
Hi Marina,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
I came across my first pair of Lotus Leggings when someone from one of the studios I taught at was passing on a pair that didn't fit her comfortably. I am so happy that I discovered them. Since that time, I have ordered 3 more pairs. The designs are amazing, the quality is great, the fit is incredible (my butt never looked so good... haha:)
The customer service I have experienced has been very positive.
I would definitely recommend them to my friends and students...(and I do)!
Hi Hope,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
I have order 4 pairs in two months - several years ago I had a couple hernia repair surgery which has caused my stomach to lack abdominal strength- at the age of 52, I started cleaning houses lotus leggings has aided my body with bending and stretching
Hi Melinda,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Fast shipping, comfortable product, very happy with the product. I will purchase more for myself and recommend this product to friends and family. The lotus leggings logo clashed a little with some of the designs i purchased, but luckily they are high enough on the legs that it can be covered with a long sweater
Hi Tom,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
They look exactly like the picture only better they are MINE! They sizes run true to what they say. They are gorgeous colors and made so well! I have one pair with a simple elastic waist, still very comfortable. Then I got a pair of Comedic leggings with a Cheshire Cat's Smile on the seat of the leggings. They are absolutely Adorable and the Fit is SUPREMELY comfortable! The waist has a 3" band of light blue fabric that compliments the colors in the smiling fellows eyes! I almost fell on the floor laughing so hard! I can not wait to enjoy peoples reaction and tell them I got mine on Lotusleggings. ComElizabeth FischerNorco, California USA
Hi Elizabeth,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
Overall satisfied with my experience with lotus leggings. Joggers, leggings, and dress seem to be good quality. A little pricey but I got them on sale so I'm ok with it. Took a little while to get here but that's to be expected when arriving from China. Would likely buy from them again.
Hi Kelly,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
Love my new leggings and joggers! Perfect to relax in and wish I could wear them all the time! Will definitely order more in the future!
Hi Logan,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
High quality leggings with superior comfortable fit. No sagging. Amazing designs that aren't the ordinary. Love these leggings. Quick shipping.
Hi Raina,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
The best leggings you can find. The quality is great. The printed leggings shine because of the great material
Hi Amira,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
Answer: Hey, the company is registered in China, not as Lotus Leggings, but "Yiwu Moshiner Network Technology Company Limited - China Leggings" The business is listed here: http://www.manufacturers-directory.com/p-165438.html, and here: http://www.diigen.com/yiwu-moshiner-e-commerce-co-ltd/ The business seems to be registered to the following person whose name is on all Lotus Leggings parcels as Sender: Mr Zheng, Bei ling xin, Qu, Wuyi, Jinhua, Zhejiang China 321200 ** Tel (?) 15268612176 ** Lotus Leggings have a long history of bad customer service: https://www.complaintsboard.com/lotus-leggings-b123812 Their FB community is censored. For example, any negative comment will not be approved EVER. You can slip a negative comment in under a Lotus Leggings post, in among the thousands of other positive responses, and it may be there for about 2-3 hours, but it too will be deleted. The company accepts direct credit card payments via their website, so no third party is involved, e.g. PayPal or eBay, etc. This is what allows them to evade responsibility and keep everyone's money if orders go wrong - offer no exchanges or refunds. The Returns address they gave me was an empty field in North Carolina, with a furniture shop in the background, lol. Don't bother trying to exchange or return any leggings. It's simply not going to happen. And every time you write to Lotus Leggings, it's a different person responding, as if they have a hundred employees, lol. I don't buy that for a second. The product looks good, but I have to say, the leggings look different to the website, and the material starts falling apart after about a week of normal use.
Answer: Hi, We apologize to hear that. Please send us your order number so we can assist you further. Thank you Lotus Leggings
Answer: Not a good company. Check out my other posts about them.
Answer: We don't have expedited shipping at the moment
Answer: A: Hi We ship from our factory in china Via Us couriers
Leggings are part of daily life for men and women. Unlimited styles of leggings are now available on sale. Where can I buy leggings to get the exceptional looks. The best place to buy leggings online is Lotus Leggings, offers high quality leggings at a...
Hi Anne,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings