The company has garnered a mixed reputation, with many customers praising the quality, comfort, and stylish designs of their leggings. Positive feedback highlights timely deliveries and responsive customer service. However, significant concerns arise regarding inconsistent sizing, product availability, and issues with returns, including unclear policies and lack of support for order discrepancies. Additionally, customers express frustration over subscription cancellations and difficulties in reaching customer service. Overall, while the product quality is well-regarded, the company must address operational inefficiencies and improve customer support to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
I have ordered three times from here, and have been pleased with each of the leggings I have received. They do take awhile to arrive in the mail, and it can be difficult to contact their customer service.
The leggings I received were good quality & fit nicely! However I would recommend ordering a size bigger because although they fit, the material stretches out which makes them a bit see through.
Hi Caitlin,
Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. Thank you for your valuable feedback! We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
Have a few of these and very comfortable, always cool designs. Not very tall girl friendly but they still look good.
Hi Chloe,
Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. Thank you for your valuable feedback! We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
... I ordered for the first time 4 different items and both the top/sportbra/leggings were amazing. Had them hiking in the mountains this summer, went swimming in the bra etc. The capri pants unfortunately had a hole in a seam but when I sent a pic I got a quick response and I'm now waiting for my replacement pair. The hole (and the annoying fact that Customs or the Post office here in Sweden add some sort of tax/fee that I had to pay extra) drags the stars down from 5 to 4. (Even if the tax-thing isn't Lotus fault)
Hi,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
My new leggings came in the mail today, they are even better than expected. I love them. The material is very soft and the design looks great. Better than I have been able to purchase locally.
Hi Kylie,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
They have amazing variety! When I had questions about my order they were very prompt in their replies.
Hi Michelle,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank You,
Lotus Leggings
Misleading. Won't refund my 4.95. Gutless people. Can't get a good rating from BBB. On Ripoff Report.com.
Hi Sheila,
Thank you for your feedback and we do apologize for the inconvenience. We did not mean that to happen. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better. Please reach out to us, we have a dedicated support for VIP Members ( US and CA Customers): 1 (888) 939-4528
Other Countries - 001(925)983-5575. Rest assured we will do our best to work with you and make things right. We hope to hear from you soon.
Thank you,
Lotus Legging
They are super cute! I love them I just kept seeing them and then got them at a good price. It took awhile to get them but they were worth the wait.
Hi Tabatha,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
These leggings are really comfortable. I own about 3 pairs now. They are comfortable and fit well. I don't feel constricted. I have gone on walks with them on as well
Hi Katie,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Great price for leggings! Delivery was good too. Not the best fabric but fit is nice and tight. I would recommend to everyone.
Hi Mandy,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Love the leggings! They come within a few weeks. Quality is great, patterns & colours are Beautiful!
Will buy more.
Hi Jess,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
I love the leggings but I recommend going up a size for the high waisted ones they're tighter than the regular ones
Hi Amanda,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
I love the leggings. Started with just 1 pair and I'm restocking with more. Quality is good and design is nice. I like wearing leggings and this is by far one of the best I had found. =)
Hi Rebecca,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
The Leggings are top quality and fit perfect!
Best Leggings i ever buy.
Love it!
I buy more stuff in this shop
Hi Marc,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
Amazing Designs - super cool and only thing to be aware of is the different material in each size... so you may want a smaller size in the looser cotton tights for example. All are super comfy though just gotta get your right size which is simple.
Hi Melissa,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
I'm 183cm and 82kg and found the size large men's to fit really well. The colour was really vibrant even with the slight stretching that happens when you wear leggings. I won't wear them heaps except to festivals and that sort of thing as a point of difference, but I'll be pretty damn confident that they're looking good on those occasions. They feel well made and didn't cost much, absolutely can't complain!
Hi Lachy,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
My credit card has been charged a total of 3 times now and I have never even ordered a single item from you. Twice - $4.95 and Once - $49.99
Like I said I have never even ordered an item from you guys I only clicked on a link on facebook one day to browse and this has all spiraled from that one click.
Love my legging the design is beautiful and the fit really well! The colors are vibrant and they wash well too
Hi Cristina,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
My gf looks great in them and she says they are supper comfy might have to get a pair for myself thanks lotusleggeings
Hi Garett,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
They for great and look amazing too my daughter loves the mermaid dress and the leggings it's perfect way to start the school year with an amazing lotus leggings out fit
Hi Jessica,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Answer: Hey, the company is registered in China, not as Lotus Leggings, but "Yiwu Moshiner Network Technology Company Limited - China Leggings" The business is listed here: http://www.manufacturers-directory.com/p-165438.html, and here: http://www.diigen.com/yiwu-moshiner-e-commerce-co-ltd/ The business seems to be registered to the following person whose name is on all Lotus Leggings parcels as Sender: Mr Zheng, Bei ling xin, Qu, Wuyi, Jinhua, Zhejiang China 321200 ** Tel (?) 15268612176 ** Lotus Leggings have a long history of bad customer service: https://www.complaintsboard.com/lotus-leggings-b123812 Their FB community is censored. For example, any negative comment will not be approved EVER. You can slip a negative comment in under a Lotus Leggings post, in among the thousands of other positive responses, and it may be there for about 2-3 hours, but it too will be deleted. The company accepts direct credit card payments via their website, so no third party is involved, e.g. PayPal or eBay, etc. This is what allows them to evade responsibility and keep everyone's money if orders go wrong - offer no exchanges or refunds. The Returns address they gave me was an empty field in North Carolina, with a furniture shop in the background, lol. Don't bother trying to exchange or return any leggings. It's simply not going to happen. And every time you write to Lotus Leggings, it's a different person responding, as if they have a hundred employees, lol. I don't buy that for a second. The product looks good, but I have to say, the leggings look different to the website, and the material starts falling apart after about a week of normal use.
Answer: Hi, We apologize to hear that. Please send us your order number so we can assist you further. Thank you Lotus Leggings
Answer: Not a good company. Check out my other posts about them.
Answer: We don't have expedited shipping at the moment
Answer: A: Hi We ship from our factory in china Via Us couriers
Leggings are part of daily life for men and women. Unlimited styles of leggings are now available on sale. Where can I buy leggings to get the exceptional looks. The best place to buy leggings online is Lotus Leggings, offers high quality leggings at a...
Hi Alena,
Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. Thank you for your valuable feedback! We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings