The company has garnered a mixed reputation, with many customers praising the quality, comfort, and stylish designs of their leggings. Positive feedback highlights timely deliveries and responsive customer service. However, significant concerns arise regarding inconsistent sizing, product availability, and issues with returns, including unclear policies and lack of support for order discrepancies. Additionally, customers express frustration over subscription cancellations and difficulties in reaching customer service. Overall, while the product quality is well-regarded, the company must address operational inefficiencies and improve customer support to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
If you haven't tried lotus leggings yet, you have got to get some and you will be surprised how great they feel. I love my Lotus Leggings!
I finally caved and bought myself a pair of lotus legging that I have had my eye on for months now. I was so excited to receive them in the mail! The fabric is soft and comfortable; the pockets are deep enough where my phone doesn't fall out. My only complaint is that they are a little too big. I followed the measurement chart and measured myself and it said that I would best fit a size large. Unfortunately, I can't even do jumping jack in them without needing to pull them up. Comfy for around the house, but not ideal for working out which I was planning to wear them for. My next pair will definitely be a medium.
Hi Alyssa,
Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. Thank you for your valuable feedback! We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
I love the fit. Will order more. I will tell all my family members and my friend. I plan to get a pair each month until I have all the ones I like.
Hi Deborah,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
I ordered two leggings and they came quickly and fit well and were very affordable. They were a great buy.
Hi Brandy,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Got my first legggings today. Want to order more. Fits perfect and wanna use them as soon as possible. Have a feeling that they suits best for spinning cause so light to wear.
Colors are fantastic.So many use only black sportswear. I want to be shiny.
Hi Minna,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
These leggings are awesome! They are true to size by the size chart. They are very different in stlye! I would highly recommend this site.
Hi Tammy,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Ordered promotion for $4.95 never recieved it. Got a fake china tracking. Found their number spoke to a lady in the U. S said she cancelled but yet they charged my account. These people are thieves. Its a dirty deal done with a chinese business with american connection. Please spread the word. Dont order from these people. All their good reviews and videos are models theyre paying to work for them in china.
Hi Liz,
Thank you for your feedback and we do apologize for the inconvenience. We did not mean that to happen. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better. Please reach out to us at support@lotusleggings.com with your order information and we’ll do our best to work with you and make things right. We hope to hear from you soon.
Thank you,
Lotus Legging
Very comfortable! I'm in between sizes and have decided going down a better option as it holds everything in very flattering.
Hi Kristy,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Very easy ordering, lots of different styles to choose from, fast shipping to Australia and really comfy and stylish leggings! Turned a lot of heads at the gym and down the street! 2 pairs for such a reasonable price and bonus checkout discount!
Hi Claire,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Great leggings! Very comfortable! Definitely recommend. I had 2 pair and just bought two more. These recent ones are a little small, so i am exchanging them for a bigger size. The 100% cotton ones are true to size. The other materials you may want to go a size up so you wont have to exchange.
Hi Susan,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
I didn't get my first pair leggings yet but so far me talking to them they're great people and I would recommend this product to everyone!
Hi Angie,
Thank you so much for your review! And would like to welcome you to the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Very comfortable leggings for practising yoga! The order arrived for two weeks. The size I've choose is ok
Hi Krasimira,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
I've been let down a few times by other sites sending me leggings that are nothing like the pictures. These leggings are amazing quality and fit and have surpassed my expectations. I've worn them doing yoga and tabata and they have been awesome. Highly recommend.
Hi Jemma,
Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. Thank you for your valuable feedback! We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
Absolutely love my new leggings. They fit perfectly and arrived super quick in the post. Added bonus to recieve an email saying they had been delivered!
Hi Andrea,
Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. Thank you for your valuable feedback! We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
Very fast shipping. Good design leggings not see through. Price suits quality. Many designs. I ordered 2 leggings size M but 1 leggings is a bit smaller than the other
Hi Usanee,
Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. Thank you for your valuable feedback! We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
Love my leggings and only paid shipping
They fit great and I get lots of compliments when I wear them
Hi Janice,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Comfortable, High waist, feels like it's of good quality. Only one thing to complain about, the swedish postnord could not track the parcel, but lotus leggings could! Good Job!
Hi Asta,
Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. Thank you for your valuable feedback! We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
Really love the way they fit. Love the designs of the leggings. They are very comfortable. The many designs make it hard to pick which one to get.
Hi Patti,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
I ordered the sale leggings for 4.95 and was charged 3 times within 4 days then about 2 weeks later was charged 49.99 twice and hadn't received my leggings. They told me that it said they were coming from China and the trial was only for 14 days so even though I hadn't received anything to sample I was getting charged for thise items. I called and cancelled. I didn't see anywhere that it would cost that much. This company is ridiculous.
Hi Juanita,
Thank you for your feedback and we do apologize for the inconvenience. We did not mean that to happen. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better. Please reach out to us at support@lotusleggings.com with your order information and we’ll do our best to work with you and make things right. We hope to hear from you soon.
Thank you,
Lotus Legging
Took some time but we'll worth it :) we will definitely be ordering again in the future! And recommend this company to others.
Hi Adam,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!” We do apologize for the delay and we appreciate your honesty and hope we can make your own experience with us a better in the future. We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank You,
Lotus Leggings
Answer: Hey, the company is registered in China, not as Lotus Leggings, but "Yiwu Moshiner Network Technology Company Limited - China Leggings" The business is listed here: http://www.manufacturers-directory.com/p-165438.html, and here: http://www.diigen.com/yiwu-moshiner-e-commerce-co-ltd/ The business seems to be registered to the following person whose name is on all Lotus Leggings parcels as Sender: Mr Zheng, Bei ling xin, Qu, Wuyi, Jinhua, Zhejiang China 321200 ** Tel (?) 15268612176 ** Lotus Leggings have a long history of bad customer service: https://www.complaintsboard.com/lotus-leggings-b123812 Their FB community is censored. For example, any negative comment will not be approved EVER. You can slip a negative comment in under a Lotus Leggings post, in among the thousands of other positive responses, and it may be there for about 2-3 hours, but it too will be deleted. The company accepts direct credit card payments via their website, so no third party is involved, e.g. PayPal or eBay, etc. This is what allows them to evade responsibility and keep everyone's money if orders go wrong - offer no exchanges or refunds. The Returns address they gave me was an empty field in North Carolina, with a furniture shop in the background, lol. Don't bother trying to exchange or return any leggings. It's simply not going to happen. And every time you write to Lotus Leggings, it's a different person responding, as if they have a hundred employees, lol. I don't buy that for a second. The product looks good, but I have to say, the leggings look different to the website, and the material starts falling apart after about a week of normal use.
Answer: Hi, We apologize to hear that. Please send us your order number so we can assist you further. Thank you Lotus Leggings
Answer: Not a good company. Check out my other posts about them.
Answer: We don't have expedited shipping at the moment
Answer: A: Hi We ship from our factory in china Via Us couriers
Leggings are part of daily life for men and women. Unlimited styles of leggings are now available on sale. Where can I buy leggings to get the exceptional looks. The best place to buy leggings online is Lotus Leggings, offers high quality leggings at a...
Hi Kathy,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings